Frame.io vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Frame.io
Score 9.0 out of 10
N/A
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing tools (e.g. Final Cut Pro) to enhance the editing and collaboration process.
$15
per user/per month
Zimbra Email & Collaboration
Score 7.6 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
Frame.ioZimbra Email & Collaboration
Editions & Modules
Pro
$15
per user/per month
Team
$25
per user/per month
Free
Free
For up to 2 users
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Frame.ioZimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Frame.ioZimbra Email & Collaboration
Top Pros
Top Cons
Features
Frame.ioZimbra Email & Collaboration
Creative Collaboration
Comparison of Creative Collaboration features of Product A and Product B
Frame.io
5.0
1 Ratings
0% above category average
Zimbra Email & Collaboration
-
Ratings
Audit trail5.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Frame.io
-
Ratings
Zimbra Email & Collaboration
9.0
6 Ratings
13% above category average
Task Management00 Ratings9.86 Ratings
Gantt Charts00 Ratings8.13 Ratings
Scheduling00 Ratings9.85 Ratings
Workflow Automation00 Ratings7.23 Ratings
Mobile Access00 Ratings9.76 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Frame.io
-
Ratings
Zimbra Email & Collaboration
7.6
8 Ratings
6% below category average
Chat00 Ratings7.07 Ratings
Notifications00 Ratings8.07 Ratings
Discussions00 Ratings7.46 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Frame.io
-
Ratings
Zimbra Email & Collaboration
7.5
9 Ratings
8% below category average
Versioning00 Ratings7.08 Ratings
Video files00 Ratings7.08 Ratings
Audio files00 Ratings7.08 Ratings
Document collaboration00 Ratings7.08 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
Frame.ioZimbra Email & Collaboration
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Score 9.5 out of 10
Medium-sized Companies

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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises

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HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Frame.ioZimbra Email & Collaboration
Likelihood to Recommend
9.0
(8 ratings)
7.0
(9 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Frame.ioZimbra Email & Collaboration
Likelihood to Recommend
Frame.io
The best thing about frame.io (and the reason we subscribed to the service in the first place), is it is very easy for clients to give notes when reviewing videos we produce for them. It allows them -- forces them, actually -- to give frame specific notes, so there is no confusion about what shot they are talking about. The one thing that would be nice would be another area for clients to make more global, general notes, so that both the global and specific notes could all be referenced in one place. But overall, had this service for about three years and still very happy with it.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Frame.io
  • Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
  • Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
  • Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Frame.io
  • Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually.
  • Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos.
  • Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me.
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Usability
Frame.io
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
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Synacor
No answers on this topic
Support Rating
Frame.io
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
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Synacor
No answers on this topic
Implementation Rating
Frame.io
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Frame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
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Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Return on Investment
Frame.io
  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
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Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

Zimbra Email & Collaboration Screenshots

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