Gainsight CS vs. inCust Kiosk
Gainsight CS vs. inCust Kiosk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
inCust Kiosk | Small Businesses (1-50 employees) | inCust Kiosk aims to help businesses enable their customers get the wide range of services by interacting with the tablet device with Kiosk software running on it. A tablet can be installed next to the cash desk, in the sales area or right at the entrance to the point of sale. The features include self-authentication of customers, various informational services, operations with rewards and loyalty program participation, handling of coupons, gift certificates, shopping-related operations,… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | $100 per installation | ||||||||||||||
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More Pricing Information |
Gainsight CS | inCust Kiosk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Gainsight CS | inCust Kiosk | |
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Small Businesses | Intercom Score 8.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | inCust Kiosk | |
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Likelihood to Recommend | 8.0 (224 ratings) | - (0 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | inCust Kiosk | |
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Likelihood to Recommend | Gainsight | inCust Ltd No answers on this topic |
Pros | Gainsight | inCust Ltd No answers on this topic |
Cons | Gainsight | inCust Ltd No answers on this topic |
Likelihood to Renew | Gainsight | inCust Ltd No answers on this topic |
Usability | Gainsight | inCust Ltd No answers on this topic |
Performance | Gainsight | inCust Ltd No answers on this topic |
Support Rating | Gainsight | inCust Ltd No answers on this topic |
Online Training | Gainsight | inCust Ltd No answers on this topic |
Implementation Rating | Gainsight | inCust Ltd No answers on this topic |
Alternatives Considered | Gainsight | inCust Ltd No answers on this topic |
Return on Investment | Gainsight | inCust Ltd No answers on this topic |
ScreenShots | Gainsight CS Screenshots | inCust Kiosk Screenshots |