Tactic vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tactic
Score 9.8 out of 10
N/A
Tactic provides office management software for flexible/remote workplaces.
$249
per month per office
When I Work
Score 9.1 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
TacticWhen I Work
Editions & Modules
Starter
$249
per month per office
Pro
$499
per month per office
Enterprise
custom pricing
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
TacticWhen I Work
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
TacticWhen I Work
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
TacticWhen I Work
Small Businesses
When I Work
When I Work
Score 9.1 out of 10
7shifts
7shifts
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
Beeline Extended Workforce Platform
Beeline Extended Workforce Platform
Score 6.9 out of 10
UKG Pro
UKG Pro
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TacticWhen I Work
Likelihood to Recommend
10.0
(1 ratings)
10.0
(25 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(19 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
TacticWhen I Work
Likelihood to Recommend
Tactic
Tactic is beneficial for every company who have just enough workplace stations. Most specially if the shifts of the employees are different. It helps every employee to have a seat plan and find availability for their current shift. The map that is shown in the website is also helpful as it is very user-friendly.
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
Tactic
  • We use Tactic to reserve computer stations every shift.
  • It counts how many users are logged in.
  • It shows the available stations that can be used.
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
Tactic
  • There are times that is load slowly.
  • It only allows us to log in at a certain period of time, like an hour before the reserved time period and sometimes I am earlier than that.
  • There are some unexpected errors that we frequently encounter while using the website. It is very often, but happens more than once.
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
Tactic
No answers on this topic
When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
Tactic
No answers on this topic
When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
Tactic
No answers on this topic
When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
Tactic
No answers on this topic
When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Tactic
We have only been using Tactic since I was hired here, so I am not able to compare it with other products. It is beneficial as it helps us work more effectively and efficiently. Moreover, it also counts how many users are logged in and the available stations as well.
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
Tactic
  • It helps make the workplace more organized, thus helping us to work well.
  • It helps us find available stations to use, thus we are able to work on time.
  • Work is much more effective and efficient because we have our seat plans every shift period.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots