GoCanvas vs. monday.com

GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client

Incentivized

monday.com is the best time and task managing tool I've used while working in a design team. It can be customized extensively and adapted to a company's and team's needs. In my particular case, it has helped enormously to separate the tasks from the design team from the software development team, who have different needs.

Incentivized

• GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
• GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.

Incentivized

• Manage tasks across multiple projects and people seamlessly
• Houses team member routines and workflows so nothing falls through the cracks
• Keeps communication clear as it's all done within the item updates
• Weekly team meetings are hosted in Monday so that tasks can be assigned on the spot

Incentivized

• More features with app builder.
• Chat features in real time.
• Streaming services.

Incentivized

• Exporting of Gantt charts for PowerPoint Presentations
• Easier integration needed with Microsoft Azure ADO
• Date Completion versus Due Date versus Completion Status - The completion status was often wrong, even though the project was completed by the due date. Seems to have corrected itself over time. So maybe there was an issue (bug) that was fixed.

Incentivized

We rely on monday.com to track clients. There is currently not another software out there that we would prefer to use for client management, so I do not see a reason why we wouldn't renew our subscription with monday.com.

Incentivized

As someone who has been using monday.com for a while, I would rate its overall usability as a 9 out of 10. The platform is well-designed with an intuitive interface, making it easy to navigate and use. The drag-and-drop functionality and customizable templates make it easy to create and modify boards according to our needs.The automation features are particularly impressive, allowing us to streamline our workflow and reduce manual effort. Setting up automations is straightforward, and they work seamlessly to keep us updated on task progress and deadlines.

Incentivized

There have only been 2 instances in the past year where monday.com was down.

Incentivized

Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")

Incentivized

Unfortunately, this is one of the most significant areas for improvement with Monday.com. Monday.com boasts 24/7 service, but in my experience, it does little to deliver. On several occasions, I have reached out to Monday with long delays and lagging response times. This seems to be the one area where other platforms have Monday.com beat. While this platform is my favorite, its lackluster customer service has tainted my experience and motivated me to look elsewhere for similar services.

Incentivized

To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.

Incentivized

We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.

Incentivized

Incentivized

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!

Incentivized

For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.

Incentivized

• GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
• It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.

Incentivized

• It's hard to measure the amount of time this system saves but I know it is huge! Everything is accessible no matter where I am or what I am doing. And it is accessible to our managers so they can find the info themselves.
• The old systems we replaced had a physical material cost to use, which is 100% gone now. And the physical space that was required for the many project management boards we had was immense.
• The more we use it, the more things we find that we can add to it. Incredibly flexible and moldable.