Gong vs. Proposal Management and Production System (PMAPS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gong
Score 9.1 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
PMAPS
Score 5.2 out of 10
N/A
PMAPS is a proposal management platform and is available as installed software or in a cloud-based version.N/A
Pricing
GongProposal Management and Production System (PMAPS)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GongPMAPS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GongProposal Management and Production System (PMAPS)
Features
GongProposal Management and Production System (PMAPS)
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Gong
8.7
130 Ratings
9% above category average
Proposal Management and Production System (PMAPS)
-
Ratings
Speech-to-Text Transcription8.8127 Ratings00 Ratings
Keyword Detection8.8127 Ratings00 Ratings
Sentiment Analysis7.7111 Ratings00 Ratings
Speaker Diarization8.8121 Ratings00 Ratings
Call Recording Playback9.5129 Ratings00 Ratings
Call Summarization8.6128 Ratings00 Ratings
Conversion Metrics8.3115 Ratings00 Ratings
Keyword Search & Retrieval8.9126 Ratings00 Ratings
Call Tagging9.1117 Ratings00 Ratings
Integration with CRM Systems8.1109 Ratings00 Ratings
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GongProposal Management and Production System (PMAPS)
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User Ratings
GongProposal Management and Production System (PMAPS)
Likelihood to Recommend
9.1
(574 ratings)
5.2
(10 ratings)
Likelihood to Renew
9.2
(12 ratings)
8.0
(10 ratings)
Usability
8.9
(342 ratings)
-
(0 ratings)
Availability
6.4
(2 ratings)
-
(0 ratings)
Performance
7.3
(2 ratings)
-
(0 ratings)
Support Rating
8.5
(100 ratings)
-
(0 ratings)
Implementation Rating
5.4
(6 ratings)
-
(0 ratings)
Configurability
7.3
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(2 ratings)
-
(0 ratings)
Ease of integration
7.3
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(2 ratings)
-
(0 ratings)
Professional Services
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(2 ratings)
-
(0 ratings)
User Testimonials
GongProposal Management and Production System (PMAPS)
Likelihood to Recommend
Gong.io
From a marketing point of view, the scenario that Gong is well-suited for is providing marketing with first-hand, qualitative insights into its target audience quickly and in abundance (dependent on the number of calls sales are having with prospects). Often, marketers lack access to sufficient qualitative data, and obtaining it can be a lengthy and arduous process (e.g., sourcing clients for interviews, ensuring participants accurately complete surveys, etc.). Gong is simple to set up and start collecting this data immediately. And because of the situation in which the conversation is happening (e.g., a sales call), you can gain genuine, honest insights to understand your audience better.
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Proposal Software
Do you need consistency of messaging across multiple countries/products/divisions/languages? Do you want to be able to tailor content access per team/division/country? Do you want to be able to report on/track use by user, document, searches, compliance, etc.? If so, PMAPS is the most versatile proposal management tool I've come across so far.
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Pros
Gong.io
  • Transcribing meetings
  • Summarising key messages and next actions
  • Giving statistics on the amount of time each person spoke, whether you as the host left sufficient time (pauses) for others to answer
  • Getting feedback on how you as host could have been even better
  • Being able to click on key points in the conversation to rewatch and get continual value from the recorded asset
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Proposal Software
  • Searching for boilerplate material--PMAPS allows you to search by keywords, as well as filter by categories (e.g., implementation, training, company information, etc.) I set up all the categories, subcategories, audience types, etc. We used to spend a significant amount of time searching for previously written information, but now we can find it within seconds. I only use it to search for information stored within PMAPS, but you can also set it up to point at other places to search for information as well.
  • Manage proposals--PMAPS has a dashboard that lists all of the proposals I'm working on as well as key information that I want to have available for each of them. You can decide what information you want to show on your dashboard (I use mine to show due date, production date, review date, salesperson for proposal, etc.) It is very convenient to have all of that information available at a glance. PMAPS also has a built-in calendar that will show you key dates for all of your proposals.
  • Generate custom documents--PMAPS allows you to set up templates that you can use to generate documents. You can set up forms that allow yourself or other users to specify what information should be included in that document, and then PMAPS will generate the document based on how users respond to the questions (e.g., what references to include, what products to list, etc.).
  • Word Replacement--PMAPS allows you to set up codes that will automatically be replaced with the correct term when you generate the proposal. For example, in our boilerplate information, any place where I would want the final proposal to say the prospect's name, I use the code <>. Those codes are automatically replaced with the prospect's name for that proposal when either I generate a document or when I simply select the icon that searches for and replaces codes.
  • Easily edit boilerplate documents--PMAPS allows you to easily edit boilerplate information. You can select a document one at a time, or you can select a whole bunch of documents at once (simply by doing a search and/or filter to limit the results to the documents you want to edit) and download them onto your computer, edit, and then re-upload.
  • Store material--PMAPS allows you to store Word, Excel, PowerPoint, and PDF documents.
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Cons
Gong.io
  • Ensure that you stop a call after finished, versus staying on the zoom for the next client call, so you can separate the two
  • automatically create tasks or to do lists within CRM
  • have the ability to capture a call even when you are not the organizer
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Proposal Software
  • There are times when I'm having a problem and I call the general line and have to leave a message and then wait for someone to call me back. I'd like to be able to speak with a live person every time.
  • I'd like to see the program handle Excel documents with the ease that it handles a Word document.
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Likelihood to Renew
Gong.io
We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.
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Proposal Software
I have been a PMAPS user for over 5 years. I started on their client/server version and renewed/upgraded this past year to their cloud version, WebPro. When you have a good product that delivers all the bells and whistles you need, there is no need to go searching anywhere else. We have a great partnership with the PMAPS staff and find them very resourceful and appreciative of our business
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Usability
Gong.io
I feel like the platform overall has nearly perfected what it is trying to do. As a call library and analytics analyzer it does this so well. The UI is simple enough and it is not too hard to learn all the features. I would say the only major complaint about usability is it can sometimes be a bit lagging on startup or slow to analyze some calls.
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Proposal Software
No answers on this topic
Support Rating
Gong.io
I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
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Proposal Software
No answers on this topic
Implementation Rating
Gong.io
This is nothing something I'm able to answer
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Proposal Software
No answers on this topic
Alternatives Considered
Gong.io
Our reps preferred Gong; they were more familiar with it and found it easier to use. Gong was more expensive by far, and there were many more affordable options on the market, but at the time, we also considered switching costs and decided to stay with Gong. The mobile app was also a factor in this decision.
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Proposal Software
I did the vendor analysis and narrowed my selection to Qvidian (which I had used before) and PMAPS (which I had not). I've never regretted my choice. In ease of use alone, PMAPS wins hands down. We're able to use PMAPS when collecting intelligence from our Subject Matter Experts in ways that weren't possible with other tools.
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Contract Terms and Pricing Model
Gong.io
I was not involved with the process
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Proposal Software
No answers on this topic
Professional Services
Gong.io
I was not involved with the process
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Proposal Software
No answers on this topic
Return on Investment
Gong.io
  • Positive - allowed to review calls and find key points to focus on. Save time instead of having to review notes
  • Positive - allowed to share recordings and notifying when the call has been reviewed. This means you can follow up in a timely matter
  • Positive - Allows for managers to provide feedback
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Proposal Software
  • I don't have any actual ROI numbers readily available but I will say that compared to our last solution (a home-grown document repository), PMAPS has made every aspect of our business more efficient.
  • One of our primary goals in procuring a vendor to provide a better solution was our increased need to become more consistent in our messaging, more relevant as things change, and more efficient in getting our user's the answers they need quicker. We accomplished all three.
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ScreenShots

Gong Screenshots

Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.