TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Webinar

    Score8.7 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    Whereby

    Score9.9 out of 10
    N/ANorwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.

    $0

    per user

    Pricing
    GoTo WebinarWhereby
    Editions & Modules
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    Free
    $0
    per user
    Pro
    $9.99
    per user
    Business
    $59.99 and up
    per user/room
    Offerings
    Pricing Offerings
    GoTo WebinarWhereby
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoTo WebinarWhereby
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Whereby
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    112 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    101 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    115 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    68 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    78 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    GoTo WebinarWhereby
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    7.2
    153 Ratings
    7% below category average
    Whereby
    -
    Ratings
    Dashboards7.2145 Ratings00 Ratings
    Data exportability7.1141 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    7.6
    170 Ratings
    7% below category average
    Whereby
    7.8
    14 Ratings
    1% below category average
    High quality audio8.2170 Ratings9.014 Ratings
    Mobile support7.6120 Ratings5.011 Ratings
    High quality video00 Ratings9.014 Ratings
    Low bandwidth requirements00 Ratings8.012 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    7.2
    170 Ratings
    12% below category average
    Whereby
    9.4
    13 Ratings
    14% above category average
    Calendar integration7.7147 Ratings9.94 Ratings
    Record meetings / events8.4165 Ratings9.07 Ratings
    Slideshows8.5148 Ratings9.35 Ratings
    Event registration8.5161 Ratings00 Ratings
    Meeting initiation00 Ratings9.010 Ratings
    Integrates with social media00 Ratings9.72 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    8.2
    215 Ratings
    3% below category average
    Whereby
    8.3
    9 Ratings
    3% above category average
    Audience polling7.9193 Ratings7.01 Ratings
    Q&A8.6211 Ratings9.01 Ratings
    Live chat00 Ratings9.09 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    8.0
    166 Ratings
    4% below category average
    Whereby
    6.9
    11 Ratings
    16% below category average
    Participant roles & permissions7.8163 Ratings5.09 Ratings
    Confidential attendee list8.0143 Ratings7.04 Ratings
    User authentication00 Ratings8.86 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    8.1
    133 Ratings
    2% above category average
    Whereby
    -
    Ratings
    Branding options8.1129 Ratings00 Ratings
    Integration to Marketing Automation8.0113 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Webinar and Whereby
    Feature
    GoTo Webinar
    -
    Ratings
    Whereby
    8.0
    13 Ratings
    1% above category average
    Desktop sharing00 Ratings8.013 Ratings
    Whiteboards00 Ratings8.04 Ratings
    Best Alternatives
    GoTo WebinarWhereby
    Small Businesses
    EverWebinar
    Score9 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo WebinarWhereby
    Likelihood to Recommend
    7.5
    (226 ratings)
    9.0
    (15 ratings)
    Likelihood to Renew
    9.2
    (8 ratings)
    10.0
    (2 ratings)
    Usability
    8.6
    (222 ratings)
    10.0
    (2 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    5.1
    (9 ratings)
    Implementation Rating
    7.0
    (5 ratings)
    10.0
    (1 ratings)
    Configurability
    5.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.9
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GoTo WebinarWhereby
    Likelihood to Recommend
    GoTo formerly LogMeIn
    It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
    Read full review
    Whereby
    If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
    • Recording capability for the later usage
    • Setup is very simple for both admins and end users
    • Polls are helpful in assessing the engagement of the customers
    Incentivized
    Read full review
    Whereby
    • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
    • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
    • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
    • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
    • Canceling/changing seats is a huge pain.
    • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
    Incentivized
    Read full review
    Whereby
    • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
    • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
    Read full review
    Whereby
    We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
    Incentivized
    Read full review
    Whereby
    Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
    Incentivized
    Read full review
    Whereby
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
    Incentivized
    Read full review
    Whereby
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
    Incentivized
    Read full review
    Whereby
    Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
    Incentivized
    Read full review
    Whereby
    After a recommendation from a partner, as the system is very easy to use, we simply start.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
    Incentivized
    Read full review
    Whereby
    I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
    Incentivized
    Read full review
    Whereby
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
    • We usually get 100-200 attendees per session in a niche market, many are international attendees
    • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
    Read full review
    Whereby
    • In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
    • Easy to drop-by and have a small talk with clients/teammates within COVID era.
    • The URL makes you look fancy instead of a random hash.
    Incentivized
    Read full review
    ScreenShots

    GoTo Webinar Screenshots

    Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience

    Whereby Screenshots

    Screenshot of Easy video meetings in your browser. No downloads, no login.Screenshot of Up to 50 participants in Townhall rooms.Screenshot of Record, save, and share meetings.