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111 Ratings

Dropbox Sign

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111 Ratings
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Score 7.7 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

    File Sharing & Management

    Dropbox Sign

    Feature Set Not Supported
    N/A
    8.2

    Zix Secure File Sharing (DeliverySlip)

    82%
    Zix Secure File Sharing (DeliverySlip) ranks higher in 5/5 features

    Versioning

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Access control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File search

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Device sync

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Cloud Storage Security & Administration

    Dropbox Sign

    Feature Set Not Supported
    N/A
    10.0

    Zix Secure File Sharing (DeliverySlip)

    100%
    Zix Secure File Sharing (DeliverySlip) ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File organization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Device management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Cloud Storage Platform

    Dropbox Sign

    Feature Set Not Supported
    N/A
    7.7

    Zix Secure File Sharing (DeliverySlip)

    77%
    Zix Secure File Sharing (DeliverySlip) ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reliability

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Storage Reports

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Attribute Ratings

    • Zix Secure File Sharing (DeliverySlip) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Dropbox Sign

    70%
    56 Ratings
    9.0

    Zix Secure File Sharing (DeliverySlip)

    90%
    1 Rating

    Likelihood to Renew

    9.1

    Dropbox Sign

    91%
    3 Ratings

    Zix Secure File Sharing (DeliverySlip)

    N/A
    0 Ratings

    Usability

    7.7

    Dropbox Sign

    77%
    2 Ratings

    Zix Secure File Sharing (DeliverySlip)

    N/A
    0 Ratings

    Support Rating

    5.0

    Dropbox Sign

    50%
    29 Ratings

    Zix Secure File Sharing (DeliverySlip)

    N/A
    0 Ratings

    Implementation Rating

    8.2

    Dropbox Sign

    82%
    1 Rating

    Zix Secure File Sharing (DeliverySlip)

    N/A
    0 Ratings

    Configurability

    6.4

    Dropbox Sign

    64%
    2 Ratings

    Zix Secure File Sharing (DeliverySlip)

    N/A
    0 Ratings

    Likelihood to Recommend

    Dropbox

    It's great for us as a small design business to get final signatures on artwork by the client. It's easy to use, intuitive and has drag-and-drop features. We are happy with it. We don't use it every day, but we do use it often. If I weren't using it for art files, I would probably use DocuSign for regular document signing. However, the price is very reasonable for HelloSign.
    Read full review

    Zix Corporation

    Zix Secure File Sharing (DeliverySlip) is well suited for people or companies that are constantly having to share or request sensitive information with/from customers: ACH, credit card info, financial info, etc. I think every finance department should use Zix Secure File Sharing (DeliverySlip). Also, every small business should use it because small businesses are so vulnerable to being hacked, and Zix Secure File Sharing (DeliverySlip) can protect you and your customers. However, Zix Secure File Sharing (DeliverySlip) would not be the easiest replacement to your regular email. If there were a way to integrate both, ] it would be amazing. But for now, you have to treat it as a supplemental email address.
    Read full review

    Pros

    Dropbox

    • Easy to set up and send templates - I find it really easy to set up templates. Sometimes when I am lucky with uploading a doc, HelloSign auto detects fields and inputs text boxes for me. It's easy to set up the settings for each field.
    • Straightforward - It was my first time using an Esign software during work and the training to learn how to use this platform was minimal at best since Hellosign is not complicated to use.
    • Tracking to see if someone has opened a document request. I like this feature because sometimes you are unsure if the recipient received the mail but did not read the document yet or not. They also keep time stamps with IP addresses of when someone first reads the document and then signs it.
    Read full review

    Zix Corporation

    • Easy to send to anyone with an email address
    • Ability to put a password protecting the email and documents
    • Options to block forwarding, replies, or downloading of documents
    Read full review

    Cons

    Dropbox

    • If there are multiple signers, the email notifications can become overkill
    • Not a great deal of flexibility in editing the document once it has been sent
    • Users find the reassigning confusing. I personally do not but some of my recipients have flagged this.
    Read full review

    Zix Corporation

    • The platform could look like and behave more like an email box
    • Maybe having a way to integrate with Outlook/Microsoft email so you can email from one platform
    • The invitation email could be tailored to match the look and logo of the company
    Read full review

    Pricing Details

    Dropbox Sign

    Starting Price

    $0 per month

    Editions & Modules

    Dropbox Sign editions and modules pricing
    EditionModules
    Free$01
    Essentials$152
    Standard$17.53
    PremiumCustom4
    Essentials API$755
    Standard API$2506

    Footnotes

    1. none
    2. per month
    3. per month starting at two users, per user
    4. Custom
    5. per month Starting at 50 signature requests / mo.
    6. per month Starting at 100 signature requests / mo.

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Additional pricing available for HelloWorks and HelloFax

    Pricing Info

    Zix Secure File Sharing (DeliverySlip)

    Starting Price

    Editions & Modules

    Zix Secure File Sharing (DeliverySlip) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Dropbox

      It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us
      Read full review

      Zix Corporation

      No answers on this topic

      Usability

      Dropbox

      Intuitive. the software guides you through the process
      Read full review

      Zix Corporation

      No answers on this topic

      Support Rating

      Dropbox

      Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
      Read full review

      Zix Corporation

      No answers on this topic

      Implementation Rating

      Dropbox

      The install/implementation in a small organization is really simple.
      Read full review

      Zix Corporation

      No answers on this topic

      Alternatives Considered

      Dropbox

      We are technically still using RightSignature for our older contracts, however, I much prefer HelloSign. The dashboard and interface of HelloSign are much more user-friendly than RightSignature. I also feel that the emails sent to clients are easier to follow and we have had more success capturing signatures through HelloSign than RightSignature. I also feel that because HelloSign is more modern, we are able to benefit from the service more through integrations and automation.
      Read full review

      Zix Corporation

      Zix Secure File Sharing (DeliverySlip) is a step up from the regular email encryption options provided at the basic level of Microsoft emails. However, it does lack the integration and some features that Virtru has. Overall it still is a great choice for any company or person to protect their information online, and it is super easy to use.
      Read full review

      Return on Investment

      Dropbox

      • I have the version that isn't integrated to Salesforce (cannot access while in an Opportunity to send) but I do use Gmail integration. I just attach the email with the document to the opportunity via Gmail for Lightning. No extra work since I'm logging the email anyway. It saves a ton of time re: attaching documents to the right records without having to be Salesforce.
      Read full review

      Zix Corporation

      • It is great because it shows customers we practice what we preach: email security
      • Peace of mind that all our staff knows how to share information safely with customers
      Read full review

      Screenshots

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