HelpCrunch vs. Mojo Helpdesk
HelpCrunch vs. Mojo Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month | |
Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month |
HelpCrunch | Mojo Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | — | ||||||||||||||
More Pricing Information |
HelpCrunch | Mojo Helpdesk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
HelpCrunch | Mojo Helpdesk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
HelpCrunch | Mojo Helpdesk | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | SysAid Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpCrunch | Mojo Helpdesk | |
---|---|---|
Likelihood to Recommend | 8.0 (4 ratings) | 10.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
HelpCrunch | Mojo Helpdesk | |
---|---|---|
Likelihood to Recommend | HelpCrunch
| Metadot Corporation
|
Pros | HelpCrunch
| Metadot Corporation
|
Cons | HelpCrunch
| Metadot Corporation
|
Support Rating | HelpCrunch
| Metadot Corporation No answers on this topic |
Alternatives Considered | HelpCrunch
| Metadot Corporation
|
Return on Investment | HelpCrunch
| Metadot Corporation
|
ScreenShots | HelpCrunch Screenshots | Mojo Helpdesk Screenshots |