What users are saying about
10 Ratings
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Score 8.2 out of 100
21 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Hexnode UEM

The solution is very effective when separate apps and policies are needed for separate groups. The app distribution for different groups was simplified beyond expectations with the easiest device group management feature in Hexnode UEM. The devices could be assigned to different groups based on the grades, which enabled the admin to push the apps to their corresponding device groups. The MDM implementation considerably reduced the hours of boring work to just a few minutes.
Anonymous | TrustRadius Reviewer

KACE Systems Management Appliance

I think it has added value for any organization. It reduced our Tech Support cost by:-Supporting users anywhere-Reducing users downtime as well keep them informed with the status of their tickets-Managing software and hardware actively-Processing automation-deploy mass software installs, patching or updates- Provide approved software's to users to install without IT help
Thayer Ramahi | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

Hexnode UEM
KACE Systems Management Appliance
8.9
Software and hardware inventory tracking
Hexnode UEM
KACE Systems Management Appliance
9.1
License management
Hexnode UEM
KACE Systems Management Appliance
8.6
Asset lifecycle monitoring
Hexnode UEM
KACE Systems Management Appliance
8.9
Contract management
Hexnode UEM
KACE Systems Management Appliance
8.5
Asset relationship management
Hexnode UEM
KACE Systems Management Appliance
9.3

Pros

Hexnode UEM

  • Remotely deployable which is ideal for lockdown.
  • the flexibility of the system.
  • The easy to use UI that makes it so even your average technical person.
sai yelligani | TrustRadius Reviewer

KACE Systems Management Appliance

  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
Jeff Nickles | TrustRadius Reviewer

Cons

Hexnode UEM

  • Has some functions that are still needing to be built
  • Data Management is in the works but not fully developed yet
Shawn Evans | TrustRadius Reviewer

KACE Systems Management Appliance

  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
Andy Anschutz | TrustRadius Reviewer

Usability

Hexnode UEM

No score
No answers yet
No answers on this topic

KACE Systems Management Appliance

KACE Systems Management Appliance 8.5
Based on 3 answers
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
Anonymous | TrustRadius Reviewer

Support Rating

Hexnode UEM

No score
No answers yet
No answers on this topic

KACE Systems Management Appliance

KACE Systems Management Appliance 8.5
Based on 6 answers
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Hexnode UEM

We tried Jamf Pro for the same but the UI looked a bit dated and while Jamf is a more established product, it did not have multi-OS support which was one of our primary requirements. Hexnode on the other hand had a smoother UI and offered a better value for the money spent.
Anonymous | TrustRadius Reviewer

KACE Systems Management Appliance

We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
Anonymous | TrustRadius Reviewer

Return on Investment

Hexnode UEM

  • Increased security compliance
  • Improved inventory granularity
  • Minimal intrusion for end-users
Jackson Parks | TrustRadius Reviewer

KACE Systems Management Appliance

  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Hexnode UEM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hexnode UEM Editions & Modules

Edition
Express$1.001
Pro$1.801
Enterprise$2.801
Ultimate$3.801
Ultra$5.801
  1. per device, per month
Additional Pricing Details
No support costs, No maintenance charges, No hidden fees. Plain per device pricing

KACE Systems Management Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KACE Systems Management Appliance Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Hexnode UEM
8.2
KACE Systems Management Appliance
8.5

Usability

Hexnode UEM
KACE Systems Management Appliance
8.5

Support Rating

Hexnode UEM
KACE Systems Management Appliance
8.5

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