hireEZ vs. Recruit CRM

hireEZ is well suited to small to midsize companies in my experience. For companies with minimal budget they will negotiate better terms for a longer contract. You also control the number of seats you pay for and the type. It is basically a la carte pricing.

Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.

Incentivized

• Talent sourcing aggregate (known by Hiretual as AI Sourcing).
• Custom insights based on search criteria.
• Contact information & social link retrieval.
• Applicant Tracking System Integration -- At OnPoint we use Lever as our ATS. Hiretual allows us to export candidate data directly into our ATS and associate said candidates to a specific requisition, & in a specific stage.

• Easy parsing Resume
• Adding contacts, Companies, candidates with ease from Linkedin
• setting tasks and calendar invites
• Advanced boolean search of candidates
• reports on Activities
• Fully Customize system
• Email triggers
• contact stages
• Hiring pipeline
• Deals pipeline
• Phone calling & Recording Settings
• Deal Pipeline

• I have come across many duplicate profiles that could cause me to contact the same person twice in a short period.
• Doesn’t have an “undo” button for if I accidentally mark a candidate as “not a good fit”
• Their “variables” used in creating email templates don’t function optimally. If you use “candidate last name”, and the person has a title, it will use the title instead of name. For example… I sent an email to a doctor and it sent as “Dr. MD”. Not ideal.

Incentivized

• They are adding a lot of features all the time which can be annoying
• They are usually catching up with features that other programs have rather than being more innovative
• Other than this, I do not really have any complaints about this software

Incentivized

The benefits of a larger universe of candidates and automating recognition of talent we cannot hire, hireEZ has been a big time saver just as a sourcing tool

The few times that I haven't been able to quickly figure out how to do something, I have emailed my support person and have gotten a response within a couple of hours. The system is very intuitive and if you have ever run online searches using Boolean techniques, Hiretual is very easy to understand (but you don't need to know Boolean to be successful with the tool).

Incentivized

There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.

Incentivized

The support team is proactive with information, sharing changes or new features, conducting training, etc. It is not a pull scenario, as with other vendors, where I have to ask for what is going on. Instead, the hireEZ team is reaching out to us to follow up, provide information, etc. I love their proactiveness and desire for us to use the tool to its full potential!

Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.

Incentivized

Entelo is probably the closest competitor that stacks up against Hiretual head to head in my opinion, but the differentiator for us has been the relationship and the flexibility that the vendor provides us on top of the fact that the product itself continues to perform incredibly well as it continues to evolve along with my organization's needs. To have a seat at the table to offer up opinions or advice on how to improve the product over time is invaluable. Additionally, the AI-powered version of Hiretual is much more powerful than Entelo's product.

Incentivized

We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.

Incentivized

• It's made me a better recruiter, and frankly, I used to not love sourcing, now it seems fascinating to me! This tool provides so much data, you can play with the criteria until you land on a profile that you want to look for. When done with a specific search line, you can move on to add other elements, skills, nice to haves, diversity aspects. It's truly an exciting tool in our arsenal as recruiters to present solid candidates but also a better hiring manager experience. The data it provides is great.

• Huge Impact on ROI (This is going from having no ATS to having an ATS)
• Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
• Has allowed us to maintain a relatively low cost in our tooling

Incentivized