What users are saying about
229 Ratings
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Top Rated
1026 Ratings
229 Ratings
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Score 8.2 out of 100

QuickBooks Online

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Top Rated
1026 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

HotSchedules

For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

HotSchedules
QuickBooks Online
7.3
Pay calculation
HotSchedules
QuickBooks Online
7.8
Benefit plan administration
HotSchedules
QuickBooks Online
6.6
Direct deposit files
HotSchedules
QuickBooks Online
7.2
Salary revision and increment management
HotSchedules
QuickBooks Online
7.3
Reimbursement management
HotSchedules
QuickBooks Online
7.8

Customization

HotSchedules
QuickBooks Online
7.8
API for custom integration
HotSchedules
QuickBooks Online
8.0
Plug-ins
HotSchedules
QuickBooks Online
7.6

Security

HotSchedules
QuickBooks Online
8.4
Single sign-on capability
HotSchedules
QuickBooks Online
8.3
Role-based user permissions
HotSchedules
QuickBooks Online
8.5

Reporting & Analytics

HotSchedules
QuickBooks Online
8.0
Dashboards
HotSchedules
QuickBooks Online
7.9
Standard reports
HotSchedules
QuickBooks Online
8.3
Custom reports
HotSchedules
QuickBooks Online
7.8

General Ledger and Configurable Accounting

HotSchedules
QuickBooks Online
7.6
Accounts payable
HotSchedules
QuickBooks Online
8.5
Accounts receivable
HotSchedules
QuickBooks Online
8.7
Cash management
HotSchedules
QuickBooks Online
7.7
Bank reconciliation
HotSchedules
QuickBooks Online
8.4
Expense management
HotSchedules
QuickBooks Online
8.0
Time tracking
HotSchedules
QuickBooks Online
6.0
Fixed asset management
HotSchedules
QuickBooks Online
6.9
Multi-currency support
HotSchedules
QuickBooks Online
6.7
Multi-division support
HotSchedules
QuickBooks Online
7.7
Regulations compliance
HotSchedules
QuickBooks Online
7.6
Electronic tax filing
HotSchedules
QuickBooks Online
7.8
Self-service portal
HotSchedules
QuickBooks Online
7.6
Global Financial Support
HotSchedules
QuickBooks Online
6.2
Primary and Secondary Ledgers
HotSchedules
QuickBooks Online
7.4
Intercompany Accounting
HotSchedules
QuickBooks Online
7.5
Localizations
HotSchedules
QuickBooks Online
8.8
Journals and Reconciliations
HotSchedules
QuickBooks Online
8.0
Enterprise Accounting
HotSchedules
QuickBooks Online
8.3
Configurable Accounting
HotSchedules
QuickBooks Online
7.3
Centralized Rules Framework
HotSchedules
QuickBooks Online
7.9
Standardized Processes
HotSchedules
QuickBooks Online
7.1

Inventory Management

HotSchedules
QuickBooks Online
7.6
Inventory tracking
HotSchedules
QuickBooks Online
7.4
Automatic reordering
HotSchedules
QuickBooks Online
7.8
Location management
HotSchedules
QuickBooks Online
7.3
Manufacturing module
HotSchedules
QuickBooks Online
8.0

Order Management

HotSchedules
QuickBooks Online
7.6
Pricing
HotSchedules
QuickBooks Online
8.0
Order entry
HotSchedules
QuickBooks Online
8.2
Credit card processing
HotSchedules
QuickBooks Online
8.0
Cost of goods sold
HotSchedules
QuickBooks Online
7.7
Order Orchestration
HotSchedules
QuickBooks Online
7.4
End-to-end order visibility
HotSchedules
QuickBooks Online
7.4
Order exception Resolution
HotSchedules
QuickBooks Online
6.5

Pros

HotSchedules

  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

HotSchedules

  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 9.9
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

HotSchedules

HotSchedules 8.7
Based on 12 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.3
Based on 64 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

HotSchedules

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

HotSchedules

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

HotSchedules

HotSchedules 8.9
Based on 4 answers
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.2
Based on 61 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

HotSchedules

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

HotSchedules

I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
Anonymous | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

HotSchedules

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Screenshots

Pricing Details

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HotSchedules Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HotSchedules
8.3
QuickBooks Online
8.1

Likelihood to Renew

HotSchedules
9.1
QuickBooks Online
9.9

Usability

HotSchedules
8.7
QuickBooks Online
8.3

Reliability and Availability

HotSchedules
QuickBooks Online
10.0

Performance

HotSchedules
QuickBooks Online
10.0

Support Rating

HotSchedules
8.9
QuickBooks Online
7.2

Implementation Rating

HotSchedules
QuickBooks Online
10.0

Scalability

HotSchedules
QuickBooks Online
10.0

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