Likelihood to Recommend Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
Read full review This is a CMS solution that uses ASP and now XSLT and ASP.NET MVC environment, so make sure your servers are Windows based. Also, be sure to speak about audits to your CMS environment, this can save you time, money and energy if you intend on developing anything custom in the future. The more prepared your environment, the smoother it is to use this powerful cms.
Read full review Pros Enables us to organize a large number of files in an easy-to-use format Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation. Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts. Read full review Its dashboard is quite clear and visible. Its reports are very flexible and helpful for us since they contain all the information that is necessary. The content scheduling feature is good in facilitating us by publishing the content at the time we set. A content repository is amazing as it allows editing, tagging and managing, and storage of the published as well as scheduled publish content. Read full review Cons The AI tagging terms are too generic to really be helpful to us. When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly. Read full review SEO Management - though our courses are not available free publicly but still within our systems a better search engine for the courses and its content could work very well. Ingeniux could be more interactive when it comes to exporting/importing documents. Read full review Likelihood to Renew I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
Read full review IGX CMS is a stable product and IGX is a stable company with several other offerings that pair with the CMS including an LMS and CRM (among others).
Read full review Usability Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
Read full review Support Rating Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
Read full review Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.
Read full review Implementation Rating The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
Read full review Alternatives Considered We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
Read full review I have only used the free versions of the other softwares. My Ingeniux CMS experience was much better but I had the paid version
Read full review Return on Investment Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website. I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others. Read full review Company employees can easily locate product documentation now. Our team doesn't have to field nearly as many pings and calls from people looking for content. The writers can manage the content much more easily now. For example, multiple writers can work on individual topics as opposed to passing around Word files. We can single-source content that is duplicated across the site. This is a huge time saver. Read full review ScreenShots