Intercom vs. Marketo Sales Connect
Intercom vs. Marketo Sales Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Marketo Sales Connect | N/A | Marketo Sales Connect (ToutApp) is a sales email tracking tool that includes tracking, templates, click-to-call, and analytics. It also includes a Calendar to streamline bookings. It is presented as a "swiss-army knife" for sales development reps, account executives, sales ops, sales managers, marketing teams, and customer success teams. Its template library can be used as a content repository, to upload Powerpoints, case studies, etc. The recommended templates feature allows users to… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Marketo Sales Connect | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mailtrack Score 8.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mailtrack Score 8.2 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Groove, a Clari company Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Marketo Sales Connect | |
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Likelihood to Recommend | 9.0 (260 ratings) | 7.2 (19 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | 8.5 (4 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Marketo Sales Connect | |
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Likelihood to Recommend | Intercom | Adobe |
Pros | Intercom | Adobe |
Cons | Intercom | Adobe |
Likelihood to Renew | Intercom | Adobe No answers on this topic |
Usability | Intercom | Adobe No answers on this topic |
Reliability and Availability | Intercom | Adobe No answers on this topic |
Performance | Intercom | Adobe No answers on this topic |
Support Rating | Intercom | Adobe |
Online Training | Intercom | Adobe No answers on this topic |
Implementation Rating | Intercom | Adobe No answers on this topic |
Alternatives Considered | Intercom | Adobe |
Return on Investment | Intercom | Adobe |
ScreenShots | Intercom Screenshots |