InterSystems TrakCare vs. Power Diary

Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever

Incentivized

The most important thing is that I feel confident that my client records are kept secure and private, and that Power Diary has strict security and privacy measures in place
and compliance with relevant legislative and regulatory requirements. Data is
encrypted, and two factor authentication is required to access the system. I can't think of any scenarios where it would be less appropriate to use.

Incentivized

• Quickly get a front end working into patient indexes.
• Integrates with InterSystems products.
• Works with IE well.

Incentivized

• Templates are amazing and easy to use
• Emails and SMS directly to clients
• File management is good

Incentivized

• Extensibility of features.
• Custom JavaScript/HTML/CSS support is almost nonexistent.
• Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
• Transformations should handle everything instead of just non system default code.

Incentivized

• When I schedule supervision/meetings etc. in the calendar, it only shows my practice addresses and I have not been able to work out how to add the meeting address. I just add it to the notes section.
• I worked as a standby counsellor for a corporate event and was required to support multiple students if necessary. I had to invoice the corporation and add them as a client. PD is more suited to adding individual clients. I would be great to improve this.

Incentivized

InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.

Incentivized

The ones I have used do not seem to be in the list

Incentivized

• Quick results for a new company.
• Costing exponentially more to maintain as we evolve the product.

Incentivized

• Peace of mind that client records are secure, and help is available from PD when required.
• Easy to manage client records.
• I feel confident that as my practice grows, PD system will make it easy for me to manage my client load and keep up to date with everything.

Incentivized