What users are saying about
28 Ratings
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139 Ratings
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Wistia

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139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

    Video Marketing

    7.6

    Kaltura

    76%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    Lead generation

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Video personalization

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    eCommerce

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Support for advertisements

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Video SEO

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Integration to Marketing Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Video Platform Integrations

    7.3

    Kaltura

    73%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Integration to Salesforce.com

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Marketo

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Eloqua

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration to LMS

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video Security

    8.4

    Kaltura

    84%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    Video access controls

    8.6
    86%
    7 Ratings
    N/A
    0 Ratings

    User management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video link sharing

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Internal video

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    External video

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video Player

    8.1

    Kaltura

    81%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Player customization

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Embedded videos

    8.5
    85%
    6 Ratings
    N/A
    0 Ratings

    Video quality / Bandwidth controls

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Mobile compatibility

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    Video Analytics

    6.8

    Kaltura

    68%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    A/B testing

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Streaming quality reports

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Per viewer tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Per video tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Video analytics dashboard

    7.4
    74%
    5 Ratings
    N/A
    0 Ratings

    Video Hosting, Management & Storage

    8.2

    Kaltura

    82%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    On-Demand video

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Live streaming

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Impact of streaming on network

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Video upload & format support

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video library / File management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video portal

    8.7
    87%
    6 Ratings
    N/A
    0 Ratings

    Video Engagement

    7.4

    Kaltura

    74%

    Wistia

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 3/3 features

    Audience polling

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Audience Q&A / Live chat

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Video comments

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Wistia is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.0

    Kaltura

    80%
    11 Ratings
    9.0

    Wistia

    90%
    70 Ratings

    Likelihood to Renew

    6.3

    Kaltura

    63%
    3 Ratings
    10.0

    Wistia

    100%
    10 Ratings

    Usability

    Kaltura

    N/A
    0 Ratings
    10.0

    Wistia

    100%
    13 Ratings

    Availability

    Kaltura

    N/A
    0 Ratings
    10.0

    Wistia

    100%
    3 Ratings

    Performance

    Kaltura

    N/A
    0 Ratings
    10.0

    Wistia

    100%
    21 Ratings

    Support Rating

    5.0

    Kaltura

    50%
    2 Ratings
    9.9

    Wistia

    99%
    21 Ratings

    Implementation Rating

    Kaltura

    N/A
    0 Ratings
    10.0

    Wistia

    100%
    3 Ratings

    Configurability

    Kaltura

    N/A
    0 Ratings
    9.0

    Wistia

    90%
    1 Rating

    Ease of integration

    Kaltura

    N/A
    0 Ratings
    8.0

    Wistia

    80%
    11 Ratings

    Product Scalability

    Kaltura

    N/A
    0 Ratings
    10.0

    Wistia

    100%
    1 Rating

    Vendor post-sale

    Kaltura

    N/A
    0 Ratings
    9.0

    Wistia

    90%
    1 Rating

    Vendor pre-sale

    Kaltura

    N/A
    0 Ratings
    9.0

    Wistia

    90%
    1 Rating

    Likelihood to Recommend

    Kaltura

    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Read full review

    Wistia

    It's so awesome to see my videos come up on Google Search. A click brings viewers right to my website!!! Incredibly powerful. If I were just posting on YouTube, visitors would end up there and then off to the next best cat video instead of taking action with me on my website.
    Read full review

    Pros

    Kaltura

    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Read full review

    Wistia

    • Wistia enables a lot of customization in the video player, making it personalized to your business.
    • The user experience is pretty intuitive and easy to use without too much training.
    • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
    Read full review

    Cons

    Kaltura

    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Read full review

    Wistia

    • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
    • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
    • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
    Read full review

    Pricing Details

    Kaltura

    Starting Price

    Editions & Modules

    Kaltura editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Wistia

      Starting Price

      $25 per month

      Editions & Modules

      Wistia editions and modules pricing
      EditionModules
      Free Account01
      Pro Plan$99.002
      Advanced Plan$399.003
      Premium Plan$999.004

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Please see wistia.com/pricing for plan features.

      Likelihood to Renew

      Kaltura

      The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
      Read full review

      Wistia

      Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
      Read full review

      Usability

      Kaltura

      No answers on this topic

      Wistia

      Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
      Read full review

      Reliability and Availability

      Kaltura

      No answers on this topic

      Wistia

      After several years, we have not come across a situation for which Wistia was not available when needed.
      Read full review

      Performance

      Kaltura

      No answers on this topic

      Wistia

      I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
      Read full review

      Support Rating

      Kaltura

      The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
      Read full review

      Wistia

      We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
      Read full review

      Implementation Rating

      Kaltura

      No answers on this topic

      Wistia

      We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
      Read full review

      Alternatives Considered

      Kaltura

      Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
      Read full review

      Wistia

      I found Vidyard to be a tad clunky, at least when I tried to use it. Vimeo's design features didn't seem as modern to me and didn't integrate as well with other apps/website platforms, at least when I was investigating a video hosting platform. Wistia is more expensive than Vidyard and Vimeo, but the small differences I have found to be worth the additional cost.
      Read full review

      Scalability

      Kaltura

      No answers on this topic

      Wistia

      We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
      Read full review

      Return on Investment

      Kaltura

      • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
      • User issues ie: uploading video, viewing video has been greatly reduced.
      • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
      Read full review

      Wistia

      • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
      • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
      Read full review

      Screenshots

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