Likelihood to Recommend Tebra Technologies, Inc (Kareo + PatientPop)
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Read full review Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content. However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Read full review Pros Tebra Technologies, Inc (Kareo + PatientPop)
Patient communications: being able to send patients text messages has been a great benefit. Kareo sends out appointment reminders for us which saves our employees time. Read full review I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc! The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc. The image library is easy to edit and manage Read full review Cons Tebra Technologies, Inc (Kareo + PatientPop)
There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution. It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit. Read full review Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant. The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved. Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines. Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup. Read full review Likelihood to Renew Tebra Technologies, Inc (Kareo + PatientPop)
We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Read full review Usability Tebra Technologies, Inc (Kareo + PatientPop)
It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Read full review Support Rating Tebra Technologies, Inc (Kareo + PatientPop)
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Read full review Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Read full review Implementation Rating Tebra Technologies, Inc (Kareo + PatientPop)
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Read full review Alternatives Considered Tebra Technologies, Inc (Kareo + PatientPop)
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Read full review I've used
Sitecore , Ektron,
Joomla !,
WordPress , and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Read full review Return on Investment Tebra Technologies, Inc (Kareo + PatientPop)
We have not been using it long enough to know an answer to this. Read full review Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained. Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published. Read full review ScreenShots Kentico Xperience Screenshots