Likelihood to Recommend Using Klipfolio is one of the finest ways we can expand our business because it is so simple to use and always has new features that make it better. We also appreciate the excellent customer service they offer. There are several benefits to making this investment in your company's efficiency and profitability. We think it's worth the money.
Read full review If we have very huge data that has to be filtered based on the selection in the workbook filters, then passing the control IDs of the filters as the parameters directly in the SQL query is a great help. This way helps us in optimizing large SQL queries as well. If we want our front end application filters with the Sigma Computing dashboard filters to communicate with each other, we can certainly do that in embedding with the help of the control_ids.
Read full review Pros All my reporting requirements have been met. Salesforce, HubSpot, Mailchimp, Google Drive, and other business applications are quite easy to integrate with. The information you need is at your fingertips in a matter of seconds. Whenever I have a question, the customer service is always there to answer it. Read full review Allows end users to easily dive into the data without having direct access to the table in our database management software. Can easily turnaround dashboards that are detailed and visually pleasing. Sigma is intuitive and as new features are rolled out it is easy to adopt and incorporate them into new and existing dashboards. Read full review Cons While Klipfolio covers so many of the bases, one area where I would like to see expansion would be offering additional design and graphics themes for even more customization. Klipfolio has an extensive offering but might be even better if there were a way that we could integrate with some small to mid-sized CRM solutions for audience list segmentation and marketing integrations. It would be interesting if Klipfolio could enable us to overlay the data learnings for cross-referencing of multiple client campaigns for comparative insights. Read full review Viewer level license is quite limited. These users can't download data or even add filters on datasets. Something to keep in mind. Directly querying the underlying data warehouse will lead to increased usage. Not a big deal on something like Redshift, but your Snowflake consumption will increase, potentially by a lot. Read full review Likelihood to Renew Sigma has helped us a lot and has become an integral part of our daily workflow. It would be difficult to switch to another platform and have to rebuild the numerous metrics and performance reports that we have already established
Read full review Usability My initial impressions of the software have been extremely positive. There are YouTube tutorials that explain how to make klips. The intuitive design of the UI It appears that everything in this software has been thoroughly tested to create all the visualizations that can be imagined as well as the user input controls that allow users to have exactly the data they want to be displayed in seconds, considering the various functions and formulas available in the Excel integrations and the extensive list of other services that can be integrated.
Read full review It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.
Read full review Reliability and Availability Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
Read full review Performance It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
Read full review Support Rating It provides all the necessary information to be able to carry out the analysis of any type of business, to know how money is managed virtually, what to do to have greater visibility, in addition to being a platform that is always accessible and allows continuous and efficient work.
Read full review Support team is helpful in answering questions and providing help with using the UI. There are knowledgeable people within the support team. There are also good online support tools. There are significant community support resources available. There is however lack of a live support. It would be useful to have live phone number or chat to use.
Read full review Implementation Rating None at all; just be sure of what information you will need for working.
Read full review Was not involved in implementation
Read full review Alternatives Considered These and many other BI tools are the most direct competitors. I only have experience with Klipfolio and
Tableau .
Tableau is definitely more capable, but much more difficult to learn and use. Klipfolio is simple and really packs a punch for its simplicity. I have yet to run into a major problem with it lacking a needed functionality.
Read full review Sigma is by far the best. It is easiest to learn and easiest to use on a day to day basis. I never have to wait for dashboards to load and it's very easy to understand the variables that are going into my visualizations. Best of all I can manipulate the data within Sigma very easily. In these other platforms data manipulation is difficult or must be done in the data warehouse
Read full review Scalability It is a cloud service offering that is able to expand based on your usage
Read full review Return on Investment It made reporting a breeze as we didn't have to spend time creating the reports The reporting forum really helped give our team more metrics to add to reporting Always ready to view Dashboard meant stakeholders could view reports at any given time Read full review Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health. Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation. Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns. Read full review ScreenShots