What users are saying about
3 Ratings
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Score 6.6 out of 100
12 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Kompyte

The tool is great for organizations that are in a competitive space and they want to be mindful of their competitors' content creation and social media voice. If someone is strictly an SEO or SEM professional there are other alternatives that will serve those professionals better and provide more insightful keyword data.
Dustin Hovey | TrustRadius Reviewer

Sprinklr Modern Research

It's great for social listening and being able to monitor. Being able to dive into the audience's mind and find content that will work for them is positive. Sprinklr does lack on the Instagram side due to the Instagram API but that's about it. The other social platforms pull in great.
Brittnee Miller | TrustRadius Reviewer

Pros

Kompyte

  • Social/Blog Monitoring: We can see how many social/blog posts our competitors are making, how many engagements (likes, shares, etc) they receive, and what their engagement rate is.
  • Competitor Page Monitoring: We are able to see before and after pictures of web pages after our competitors them. This feature enables us to quickly and easily see competitor's changes in copy, creative and pricing.
  • Benchmarking: Kompyte benchmarks us against our competitors for effectiveness in SEO and paid ads.
Dustin Hovey | TrustRadius Reviewer

Sprinklr Modern Research

  • Easy to use - clear interface.
  • Reliable, fast.
  • Clear and easy to understand metrics.
Anonymous | TrustRadius Reviewer

Cons

Kompyte

  • Kompyte has a tool that is supposed to track ads after specific keywords are bid on by competitors; however, competing platforms offer greater visibility and analytics for this function.
  • The Notebook function in the tool is meant to be a repository for notes and mentions across the organization; however, it doesn't seem to be automatically updated and it requires a lot of manual processes to function.
  • The SEO analysis is reliant on keywords that we provide - the tool would be much more valuable if it pulled in raw organic data outside of what we are specifically targeting or tracking.
Dustin Hovey | TrustRadius Reviewer

Sprinklr Modern Research

  • The reporting and analytics could stand to be more user-friendly. The Glossary of the different metrics in the system has many items that have no listed definition.
  • With multiple users sharing a dashboard, it isn't easy to see if a filter has been changed by another user, which could skew the data in a report.
  • Communicating with the Support team can be difficult when a help ticket is needed, as there is sometimes a barrier in communication -- not in language, but in regards to terminology and jargon.
Anonymous | TrustRadius Reviewer

Support Rating

Kompyte

No score
No answers yet
No answers on this topic

Sprinklr Modern Research

Sprinklr Modern Research 6.3
Based on 6 answers
I would say that Sprinklr has come a long way as I have worked on it at two different corporations. My latest venture has been amazing as the tool has vastly improved and it's easier to use. User experience is A+ and it's just friendly to use.
Brittnee Miller | TrustRadius Reviewer

Alternatives Considered

Kompyte

Komypte is the leader content and social monitoring; however, when it comes to SEO and keyword monitoring, alternative platforms like SEMRush provide much more low-level data and a better robust analytics experience
Dustin Hovey | TrustRadius Reviewer

Sprinklr Modern Research

Very similar offerings, the decision was largely made on price and perceived levels of customer service on top, together with some testing of the UX.
Anonymous | TrustRadius Reviewer

Return on Investment

Kompyte

  • Kompyte has helped save time by automatically streamlining the process of monitoring updates our competitors make across their pages.
  • The tool offers broad insights that are valuable to multiple teams across the organization.
  • Pricing is based on licenses and the volume/breadth of scans you want the tool to make - you pay for what you need.
Dustin Hovey | TrustRadius Reviewer

Sprinklr Modern Research

  • The ease of use allows us to accomplish more with a faster turn-around time, without a significant increase in staff.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Kompyte

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sprinklr Modern Research

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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