165 Ratings
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Score 7.3 out of 100
187 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Squarespace

Squarespace is perfect for a small to midsize business that wants a website that's easy to manage all on their own. An enterprise level company should definitely look toward other platforms to meet their needs, but Squarespace can be a great fit for many other businesses. The decision should be based on the features and functionality you need. Many businesses just need a website that's reliable, simple, and professional
Bryan Hume | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Squarespace
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Squarespace
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Squarespace
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Squarespace
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
Squarespace
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
Squarespace
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Squarespace
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Squarespace
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Squarespace
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
Squarespace

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Squarespace
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Squarespace
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Squarespace

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Squarespace
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Squarespace

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Squarespace
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Squarespace
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Squarespace
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Squarespace

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Squarespace
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Squarespace
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Squarespace
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Squarespace
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Squarespace
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Squarespace

Security

Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.9
Role-based user permissions
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.9

Platform & Infrastructure

Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.3
API
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.0
Internationalization / multi-language
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.6

Web Content Creation

Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.7
WYSIWYG editor
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.7
Code quality / cleanliness
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.7
Admin section
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.9
Page templates
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
9.2
Library of website themes
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
9.0
Mobile optimization / responsive design
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
9.2
Publishing workflow
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
7.7
Form generator
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.3

Web Content Management

Magento Commerce, part of Adobe Commerce Cloud
Squarespace
7.4
Content taxonomy
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.4
SEO support
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
7.9
Bulk management
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
6.2
Availability / breadth of extensions
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
6.2
Community / comment management
Magento Commerce, part of Adobe Commerce Cloud
Squarespace
8.4

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Squarespace

  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
Anonymous | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Squarespace

  • The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
  • There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
  • It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Andrew Folts | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac | TrustRadius Reviewer

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Squarespace

Squarespace 10.0
Based on 3 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer | TrustRadius Reviewer

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Squarespace

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Squarespace

The ease of use was a massive plus in Squarespace's side. I have limited knowledge of HTML and web development. Squarespace won simply because of its user-friendliness and the low barrier to entry when it comes to creating a good looking website. Every alternative that I looked at was either more expensive or required more knowledge than I possessed.
Anonymous | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Squarespace

  • My clients are very happy with the results they're getting from their websites.
  • They don't really manage the sites themselves, so can't really speak to the ease of use for them. However, I find it relatively easy to build good looking sites for them. This in turn makes it economical for them.
  • Making changes and updating their sites can be done relatively quickly. We can embed whatever elements they need, like video.
  • We can easily manage updates to their on-site SEO.
Robbin Block | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Squarespace
8.8

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Squarespace
10.0

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Squarespace
10.0

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Squarespace

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Squarespace

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Squarespace
10.0

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Squarespace

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Squarespace

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