Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users. The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the…
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Salesflare
Score 9.3 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Pricing
Mailtrack
Salesflare
Editions & Modules
No answers on this topic
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Offerings
Pricing Offerings
Mailtrack
Salesflare
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discount available for annual billing.
More Pricing Information
Community Pulse
Mailtrack
Salesflare
Features
Mailtrack
Salesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
7.8
16 Ratings
0% above category average
Customer data management / contact management
00 Ratings
8.615 Ratings
Workflow management
00 Ratings
8.016 Ratings
Territory management
00 Ratings
5.12 Ratings
Opportunity management
00 Ratings
7.716 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
8.816 Ratings
Contract management
00 Ratings
10.01 Ratings
Quote & order management
00 Ratings
6.12 Ratings
Interaction tracking
00 Ratings
7.614 Ratings
Channel / partner relationship management
00 Ratings
8.29 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
8.3
1 Ratings
8% above category average
Case management
00 Ratings
9.01 Ratings
Call center management
00 Ratings
7.01 Ratings
Help desk management
00 Ratings
9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
8.4
14 Ratings
8% above category average
Lead management
00 Ratings
8.114 Ratings
Email marketing
00 Ratings
8.713 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
7.9
14 Ratings
3% above category average
Task management
00 Ratings
7.914 Ratings
Billing and invoicing management
00 Ratings
8.01 Ratings
Reporting
00 Ratings
7.914 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
8.0
15 Ratings
5% above category average
Forecasting
00 Ratings
7.912 Ratings
Pipeline visualization
00 Ratings
8.715 Ratings
Customizable reports
00 Ratings
7.513 Ratings
Customization
Comparison of Customization features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
8.6
14 Ratings
12% above category average
Custom fields
00 Ratings
9.214 Ratings
Custom objects
00 Ratings
10.02 Ratings
API for custom integration
00 Ratings
6.812 Ratings
Security
Comparison of Security features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
7.8
13 Ratings
7% below category average
Single sign-on capability
00 Ratings
7.910 Ratings
Role-based user permissions
00 Ratings
7.712 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
6.8
10 Ratings
9% below category average
Social data
00 Ratings
6.810 Ratings
Social engagement
00 Ratings
6.810 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Mailtrack
-
Ratings
Salesflare
7.7
10 Ratings
4% above category average
Marketing automation
00 Ratings
6.410 Ratings
Compensation management
00 Ratings
9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
Powerful data automation features so everything you do has maximum bottom-line impact.
Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
Knowing when an email is read multiple times helps me know the importance of the content in my email.
The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.