What users are saying about
11 Ratings
60 Ratings
11 Ratings
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Score 8.2 out of 100
60 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

WorkflowMax

WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
WorkflowMax
6.9
Task Management
Mattermost
7.0
WorkflowMax
8.0
Gantt Charts
Mattermost
6.0
WorkflowMax
Scheduling
Mattermost
7.0
WorkflowMax
7.0
Workflow Automation
Mattermost
5.0
WorkflowMax
8.0
Mobile Access
Mattermost
8.5
WorkflowMax
3.0
Search
Mattermost
7.8
WorkflowMax
Resource Management
Mattermost
WorkflowMax
3.0
Team Collaboration
Mattermost
WorkflowMax
7.0
Document Management
Mattermost
WorkflowMax
7.0
Email integration
Mattermost
WorkflowMax
7.0
Timesheet Tracking
Mattermost
WorkflowMax
10.0
Change request and Case Management
Mattermost
WorkflowMax
7.4
Budget and Expense Management
Mattermost
WorkflowMax
8.0

Communication

Mattermost
8.0
WorkflowMax
Chat
Mattermost
9.7
WorkflowMax
Notifications
Mattermost
8.7
WorkflowMax
Discussions
Mattermost
9.3
WorkflowMax
Surveys
Mattermost
7.0
WorkflowMax
Internal knowledgebase
Mattermost
6.0
WorkflowMax
Integrates with Gmail and Google Hangouts
Mattermost
7.0
WorkflowMax

File Sharing & Management

Mattermost
7.3
WorkflowMax
Versioning
Mattermost
8.0
WorkflowMax
Video files
Mattermost
6.4
WorkflowMax
Audio files
Mattermost
6.7
WorkflowMax
Document collaboration
Mattermost
8.6
WorkflowMax
Access control
Mattermost
7.6
WorkflowMax
Advanced security features
Mattermost
7.0
WorkflowMax
Integrates with Google Drive
Mattermost
8.0
WorkflowMax
Device sync
Mattermost
6.0
WorkflowMax

Professional Services Automation

Mattermost
WorkflowMax
9.3
Quotes/estimates
Mattermost
WorkflowMax
10.0
Invoicing
Mattermost
WorkflowMax
9.0
Project & financial reporting
Mattermost
WorkflowMax
9.0
Integration with accounting software
Mattermost
WorkflowMax
9.0

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

WorkflowMax

  • Allows for fairly simple or elaborate project forecasting depending on the complexity of the job. This allows us to track time by a single project or multiple phases.
  • Time keeping and coordination with invoicing software has increased our firm's ability to issue timely and accurate invoices to clients. Has ability to break down projects in numerous ways to meet the needs of our various clients. This means we can invoice by project, phase, milestone, or dollar increments.
  • Interface is clean and easy to follow. The easier it is to use the fewer mistakes that are made when entering information. This is greatly appreciated.
Anonymous | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

WorkflowMax

  • When looking at the job distribution it isn't to scale and it isn't printable.
  • Sometimes it is confusing as to where you might find something until you realise there are multiple points of access.
  • When a job is assigned the whole task is assigned and if you work on it before the task is allocated to you, it isn't possible to enter those hours. It would be better if the employee could choose the task they did and enter the hours and then it sent back to an approver to have it added.
Caroline Laredo | TrustRadius Reviewer

Likelihood to Renew

Mattermost

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.0
Based on 1 answer
Because we can't imagine being without it!
Lindsay Simpson | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

WorkflowMax

WorkflowMax 9.0
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
Anonymous | TrustRadius Reviewer

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

WorkflowMax

WorkflowMax 7.0
Based on 2 answers
The support team are excellent. The only downside is that you can't phone them!
Mary Moore | TrustRadius Reviewer

Implementation Rating

Mattermost

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.1
Based on 1 answer
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Mary Moore | TrustRadius Reviewer

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

WorkflowMax

Loan Assistant is a virtual business, entirely operated in the cloud. We do not have an office. Team members are located in diverse locations such as Munich, Canada and Sri Lanka as well as various locations in Australia. WorkflowMax is what ties us together. The fact that the billing is so tightly integrated into the workflow is a great strength. At this time we have been using Max for 6 years and plan on keeping using it. We have evaluated Slack but it didn't work for us.
Janette Fairleigh | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

WorkflowMax

  • Biggest impact has been automation of client invoicing. Prior to using WorkflowMax, invoices were generated in Word, usually a template from a prior invoice to that client. Now the invoice is generated in WorkflowMax, saved as a draft, exported to Word, uploaded to Microsoft SharePoint, then shared with the invoice author. This has cut down on mistakes and unnecessary admin time.
Nadine Haines | TrustRadius Reviewer

Screenshots

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost Editions & Modules

Additional Pricing Details

WorkflowMax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkflowMax Editions & Modules

Edition
1 User$15/month1
5 Users$49/month1
10 Users$99/month1
20 Users$149/month1
Unlimited$199/month1
  1. Bracketed Pricing
Modules
Lead Manager Module$15/month
WorkflowMax Premium$50/month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Mattermost
    8.4
    WorkflowMax
    10.0

    Likelihood to Renew

    Mattermost
    WorkflowMax
    9.0

    Usability

    Mattermost
    7.3
    WorkflowMax
    9.0

    Support Rating

    Mattermost
    7.8
    WorkflowMax
    7.0

    Implementation Rating

    Mattermost
    WorkflowMax
    9.1

    Add comparison