TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A

    monday marketer (discontinued)

    Score10 out of 10
    N/Amonday marketer was a solution for marketers and creatives to plan, execute and optimize enterprise marketing initiatives. The product is no longer available standalone, and its features are integrated into the core monday work management solution.N/A
    Pricing
    Meta Business Suitemonday marketer (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Meta Business Suitemonday marketer (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Meta Business Suitemonday marketer (discontinued)
    Considered Both Products
    Meta Platforms Inc
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    65%
    Would buy again
    15 Answers
    100%
    Would buy again
    46 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    39 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    16 Answers
    98%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    17 Answers
    97%
    Implementation went as expected
    32 Answers
    Features
    Meta Business Suitemonday marketer (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    monday marketer (discontinued)
    -
    Ratings
    Boolean keyword searches7.08 Ratings00 Ratings
    Filtering out noise/spam6.410 Ratings00 Ratings
    Sentiment analysis6.810 Ratings00 Ratings
    Broad channel coverage6.312 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    monday marketer (discontinued)
    -
    Ratings
    Content planning and scheduling8.015 Ratings00 Ratings
    Audience targeting7.915 Ratings00 Ratings
    Content optimization7.212 Ratings00 Ratings
    Workflow management6.310 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    7.1
    12 Ratings
    13% below category average
    monday marketer (discontinued)
    -
    Ratings
    Automated routing and prioritization7.18 Ratings00 Ratings
    Customer interaction histories7.011 Ratings00 Ratings
    Bulk actions7.010 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    monday marketer (discontinued)
    -
    Ratings
    Lead generation7.614 Ratings00 Ratings
    Content marketing7.013 Ratings00 Ratings
    Paid media management7.714 Ratings00 Ratings
    Campaigns and promotions7.212 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    monday marketer (discontinued)
    -
    Ratings
    Twitter8.63 Ratings00 Ratings
    Facebook8.812 Ratings00 Ratings
    LinkedIn8.54 Ratings00 Ratings
    Google+8.54 Ratings00 Ratings
    Instagram8.413 Ratings00 Ratings
    Pinterest9.04 Ratings00 Ratings
    YouTube7.54 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    8.0
    15 Ratings
    3% above category average
    monday marketer (discontinued)
    -
    Ratings
    Campaign success analytics8.215 Ratings00 Ratings
    Real-time tracking8.015 Ratings00 Ratings
    Competitor analysis7.99 Ratings00 Ratings
    Account management
    Comparison of Account management features of Meta Business Suite and monday marketer (discontinued)
    Feature
    Meta Business Suite
    8.0
    13 Ratings
    1% above category average
    monday marketer (discontinued)
    -
    Ratings
    Role-based user permissions & privileges8.113 Ratings00 Ratings
    Mobile access8.012 Ratings00 Ratings
    Best Alternatives
    Meta Business Suitemonday marketer (discontinued)
    Small Businesses
    Sendible
    Score7.2 out of 10
    Adobe Marketing Cloud
    Score9.3 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Adobe Marketing Cloud
    Score9.3 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Adobe Marketing Cloud
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meta Business Suitemonday marketer (discontinued)
    Likelihood to Recommend
    7.4
    (108 ratings)
    8.0
    (46 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (17 ratings)
    9.7
    (13 ratings)
    Performance
    3.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    8.4
    (13 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Meta Business Suitemonday marketer (discontinued)
    Likelihood to Recommend
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Discontinued Products
    monday marketer is a great tool for managing everything from the idea stage, to the production of content, to organizing goals and campaigns, all the way to collaborating and sharing with stakeholders and leadership. We used to work on multiple tabs in a worksheet, and monday.com changed the game. We're more organized than ever, and we can easily share what works/what doesn't with other team members around the globe!
    Incentivized
    Read full review
    Pros
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Discontinued Products
    • One can easily create a Project work breakdown structure that helps us to understand the current status of the project.
    • Easily assigning users, customization is par excellence, and different types of data attachments are the coolest feature.
    • Automation, forms, and customized notifications are wonderful features that make our work easy.
    Incentivized
    Read full review
    Cons
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Discontinued Products
    • Importing Excel docs can sometimes be a struggle
    • Notifications are not consolidated. So if a teammate makes a new board and assigns me to a bunch of items, I get an individual notification of every single one
    • I like sub-items, but they aren’t always necessary so making them unremovable isn’t great
    Incentivized
    Read full review
    Likelihood to Renew
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    Discontinued Products
    It is an easy platform to learn for new members joining the team. The useability of monday.com makes it easier to onboard stakeholders and team members, to make project management easier for everyone. Automation also makes common tasks easier by eliminating the need to focus on doing repetitive things over and over and over again.
    Incentivized
    Read full review
    Reliability and Availability
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
    Read full review
    Discontinued Products
    Honestly, I haven't called monday's support, because, the few times that some help was needed, the area coordinator is in charge of looking for solutions.
    But, if I have a reference from her, praising the support received, because in a few minutes or at most hours, everything is normal. It's amazing how fast and effective they are.
    Incentivized
    Read full review
    Implementation Rating
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    Discontinued Products
    Monday marketer allows a much greater level of detail and functionality than Trello. You are able to automate tasks, create dashboards, have different workspaces, sync with Google Calendar, and much more. You can do far more using monday marketer than I have ever experienced with another project management tool. Basecamp is a good tool for communicating with clients, but monday marketer is much better for internal project management.
    Incentivized
    Read full review
    Scalability
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
    Discontinued Products
    • It has saved our team a lot of time. It allows our Creatives to quickly see what projects should be on their priority list, as well as where the other elements of each project are at.
    • The update feature allows our team to have focused communication regarding different tasks. It's easy to tag in team members and ask questions, provide links to finished assets, etc.
    • Before I joined the team, they were debating whether this software was the right choice and thinking about switching. When I joined the team, I really owned monday.com and got to learn the software. I figured out ways to make my team's boards more efficient and useful, which has in turn greatly increased the employee adoption of this software. There are now best practices and processes in place regarding this platform which has made it easier for everyone - we all want to keep monday.com now!
    Incentivized
    Read full review
    ScreenShots