Mint Service Desk vs. ServiceNow IT Service Management
Mint Service Desk vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mint Service Desk | Mid-Size Companies (51-1,000 employees) | Mint Service Desk is divided into two main areas - Incident Management and Asset Management. It's available and distributed as On-Premise solution. Incident Management main features: Ticket Types - Define ticket types like Change Request or Incident and attach additional attributes to each type. Dictionaries - Define your own dictionaries and attach them as dynamic attributes to ticket types. Queues - Based on queues you… | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $1,000 per installation | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mint Service Desk | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Mint Service Desk | ServiceNow IT Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mint Service Desk | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Mint Service Desk | ServiceNow IT Service Management | |
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Likelihood to Recommend | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Pros | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Cons | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Likelihood to Renew | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Usability | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Reliability and Availability | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Performance | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Support Rating | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Online Training | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Implementation Rating | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Alternatives Considered | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Scalability | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
Return on Investment | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | ServiceNow |
ScreenShots | Mint Service Desk Screenshots |