Chose Spiceworks Help Desk
Spiceworks Help Desk is free, which is an advantage. It also includes inventory tracking. Mojo help desk does not rely on Windows as a platform. Spiceworks Help Desk also allows for add ons and reporting.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mojo Helpdesk | Spiceworks Help Desk | |
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Considered Both Products | Mojo Helpdesk No answer on this topic | Spiceworks Help Desk |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Mojo Helpdesk | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mojo Helpdesk | Spiceworks Help Desk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Mojo Helpdesk | Spiceworks Help Desk | |
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Likelihood to Recommend | Metadot Corporation | Spiceworks Ziff Davis |
Pros | Metadot Corporation | Spiceworks Ziff Davis |
Cons | Metadot Corporation | Spiceworks Ziff Davis |
Likelihood to Renew | Metadot Corporation No answers on this topic | Spiceworks Ziff Davis |
Usability | Metadot Corporation No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Metadot Corporation No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Metadot Corporation No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Metadot Corporation No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Metadot Corporation | Spiceworks Ziff Davis |
Return on Investment | Metadot Corporation | Spiceworks Ziff Davis |
ScreenShots | Mojo Helpdesk Screenshots |