What users are saying about
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Top Rated
171 Ratings
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Top Rated
1567 Ratings

Moodle

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Top Rated
171 Ratings
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Score 7.7 out of 100

TeamViewer

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1567 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Moodle

Moodle is a Learning Management System and is best suited for just that. We didn't like the assessment piece of our full scale Learning Management System (nor did we want to purchase the entire assessment module) so we chose to use Moodle for this, and it works well. Installing this application with the intention of only using a portion of its capabilities can be successful in environments where you have technical skills and a broad understanding of integration between your systems. For institutions that lack these, you're better suited to using a full scale of an LMS with assessment inside that same application.
Anonymous | TrustRadius Reviewer

TeamViewer

Teamviewer is best suited for any team who can afford their commercial licensing costs and have a good enough bandwidth to support its connection for a seamless work experience. It could be a bit pocket heavy for small team sizes where budget is stringent and if budget is a problem, then one should look at other cheaper options
Rahul Dhangar | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Moodle
7.5
TeamViewer
Course authoring
Moodle
7.9
TeamViewer
Course catalog or library
Moodle
7.9
TeamViewer
Player/Portal
Moodle
7.6
TeamViewer
Learning content
Moodle
8.3
TeamViewer
Mobile friendly
Moodle
6.9
TeamViewer
Progress tracking & certifications
Moodle
6.9
TeamViewer
Assignments
Moodle
8.1
TeamViewer
Compliance management
Moodle
7.1
TeamViewer
Learning administration
Moodle
7.7
TeamViewer
Learning reporting & analytics
Moodle
7.6
TeamViewer
Social learning
Moodle
6.8
TeamViewer

Remote Administration

Moodle
TeamViewer
8.4
Screen sharing
Moodle
TeamViewer
8.9
File transfer
Moodle
TeamViewer
8.4
Instant message
Moodle
TeamViewer
8.1
Secure remote access with Smart Card authentication
Moodle
TeamViewer
8.0
Access to sleeping/powered-off computers
Moodle
TeamViewer
7.9
Over-the-Internet remote session
Moodle
TeamViewer
8.8
Initiate remote control from mobile
Moodle
TeamViewer
8.1
Remote management of servers & workstations
Moodle
TeamViewer
8.7
Remote Active Directory® management
Moodle
TeamViewer
8.5
Centralized management dashboard
Moodle
TeamViewer
8.1
Session record
Moodle
TeamViewer
8.5
Annotations
Moodle
TeamViewer
8.4
Monitoring and Alerts
Moodle
TeamViewer
8.1
Multi-platform remote control
Moodle
TeamViewer
8.7

Pros

Moodle

  • Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
  • Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
  • The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.
Marianna Rader | TrustRadius Reviewer

TeamViewer

  • Sharing a screen via TeamViewer is generally very responsive, even if the internet connection (on either the client or host side) isn't great. TeamViewer seems to use an adaptive compression algorithm, that will sacrifice some screen clarity for a more responsive and pleasurable experience.
  • TeamViewer includes a built-in file sharing mechanism that allows for the easy and secure transfer of files from host to client (or vice versa).
  • During the initial install of TeamViewer, you can set it up to "run-only." As in, it will not actually install itself on the computer but will allow for a one-time use remote session. This is ideal for a quick tech support session where the client doesn't want to, or can't, fully install TeamViewer.
  • TeamViewer is a very secure platform, providing multiple layers of security. First, the only way to connect to a client is by knowing the client's machine id - a 9 or 10 digit randomly generated number created on install. In addition, for one-time connection, a randomly generated pin is created on each use. This pin can be set as a simple 4 digit pin, up to a 10 digit strong password including uppercase, lowercase, number and non-alphanumeric characters. In addition, TeamViewer is initially set NOT to open upon login - meaning the computer is not accessible until TeamViewer is manually opened on the client computer.
  • TeamViewer can be used as both an on-demand screen sharing platform - wherein a client only opens TeamViewer when someone needs to get on remotely, and promptly closes it afterward - as well as an always-on screen sharing system. TeamViewer can be set to open automatically at login, and run in the background. A "personal password" can then be created for unattended access - this password can be as strong or as weak as you choose. One the password is set, you can connect to your computer remotely via TeamViewer at any time by knowing the machine ID and the personal password.
  • Initial setup of TeamViewer is a fairly simple procedure, especially useful when talking a client on how to install it over the phone.
  • While screen sharing is TeamViewer's bread and butter, it also includes a plethora of other features including file sharing as well as both video and audio sharing (great for remote tech support).
  • With a TeamViewer account, multiple computers can be logged in via the account and easily accessible within an instance of TeamViewer.
  • TeamViewer is truly cross-platform, with version for Mac, Windows and Linux, as well as for mobile OSs such as iOS and Android.
  • A personal license is free.
Aaron Pinsker | TrustRadius Reviewer

Cons

Moodle

  • Hosting: Hosting Moodle yourself is difficult. I wouldn't want to mess with all the things involved with hosting and maintaining Moodle on my own server. Hosting Moodle requires a web server with PHP and a database. However, this weakness is also a strength. Although it would be cumbersome to manage Moodle on one's own the fact that it can be done and freely really sets Moodle apart from all other LMSs.
  • Scheduling: The basic version of Moodle (no plugins) does not include a scheduling component. What I mean is there is not a way to schedule in person or webinar training sessions in the system and then track attendance. Unless of course it is all done manually and no one wants to do that. There is a face-to-face plugin that does just what I am talking about, but because of the way I have Moodle hosted plugins are not an option for me without going through a few hoops.
  • Cloning a Course: For one of my trainings there is a course that uses the local branch Director as the instructor. Therefore, I have to create the same course over an over again for each branch across the company. While there are a few ways to duplicate a course, there is only one way to duplicate the course and include all the badges, a backup file. This means I have to backup a course, create a new course, upload the backup, then go in and turn on all of badges. I want a magic wand button that clones a course exactly as it is; is that too much to ask?
  • Also, if I have to fix a typo in a SCORM package I have to reload that file to every single course that contains the file I fixed. My second wish is to have one place to load SCORM packages and then just point to them in the courses so there is only one place I have to go in order to upload a corrected file.
Robin Sargent | TrustRadius Reviewer

TeamViewer

  • - A difficulty that we have experienced in the company and that has been detected with each stumble that has been had, is the fact that the different versions are not compatible with each other, so if some user accidentally updates his version (very normal fact ), compatibility problems are generated that have caused our support department to have to communicate with each user who is under that condition to ask him to delete the new version, and then reinstall the correct version.
  • Although it really does not have to be a limitation, the software does not have the functionality to work through proxy servers, which could become a limiting factor of some relevance for those who want to take care of "their presence" when working in an open network.
Rafael Becemberg | TrustRadius Reviewer

Likelihood to Renew

Moodle

Moodle 10.0
Based on 20 answers
We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.
Steve Covello | TrustRadius Reviewer

TeamViewer

TeamViewer 9.0
Based on 40 answers
As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.
Justin Kuhlman | TrustRadius Reviewer

Usability

Moodle

Moodle 9.3
Based on 7 answers
I've been able to figure out Moodle through my own experimentation and some help from the Moodle support pages. It's not always obvious where to make certain some changes and It can be a little confusing in determining which pages blocks will appear. If this is your first time using Moodle as an admin/course designer you should expect to spend a some time experimenting because knowing where to make certain changes isn't always intuitive. Additionally, plan to explore the course as a student vs. as admin because the UI is different based upon your settings
Rebecka Anderson | TrustRadius Reviewer

TeamViewer

TeamViewer 9.4
Based on 17 answers
TeamViewer is a system that is very easy to understand and grasp the concept of which is a very nice thing because users that don't have much technology and computer background can use the system easily. While being easy to understand for the average user, it doesn't lose the functionality and features that IT people love to see with software that makes it easier for us to do our jobs.
Jordan Paquette | TrustRadius Reviewer

Reliability and Availability

Moodle

Moodle 9.0
Based on 4 answers
Yes, Moodle is always available. We are self-hosted and Moodle is always up and available. The only time that it is not available is when we are upgrading it each semester. It is then down for just a few planned hours. That is in-between semesters and we let the faculty and students know. We do it on a Friday evening and it is back up within a few hours.
Helen Ware | TrustRadius Reviewer

TeamViewer

TeamViewer 8.0
Based on 2 answers
It's usually without problem, but we have had connectivity issues on occasion.
Mike Robinson | TrustRadius Reviewer

Performance

Moodle

Moodle 10.0
Based on 2 answers
Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.
Helen Ware | TrustRadius Reviewer

TeamViewer

TeamViewer 9.0
Based on 2 answers
The application is built on VNC which is a very stable technology.
Mike Robinson | TrustRadius Reviewer

Support Rating

Moodle

Moodle 6.5
Based on 18 answers
Moodle is open source, and must be evaluated in that context, but one also has to provide a fair comparison to competing products with commercial backing. Support varies depending on the component of Moodle. Bug reports in Moodle Core that affect security or stability are dealt with promptly. Functionality requests or features not working smoothly may or may not be addressed, depending on whether the functionality desired matches the "vision" of Moodle HQ. The user community provides excellent support for initial installation and configuration, but more complex questions may go unanswered, unless they are noticed by someone who happens to know the answer. The support forum feature at the Moodle site (the same feature used within Moodle itself) does not provide granular subscription to topic discussions, apparently by design, and Moodle HQ seems resistant to changing this feature.
Elizabeth Dalton | TrustRadius Reviewer

TeamViewer

TeamViewer 7.6
Based on 28 answers
I was stonewalled with no compassion. To be clear, their business practice is to auto-renew accounts, and Team Viewer's fine print states you must cancel 28 days or more before the auto-renewal. Despite contacting them within 2 hours of the auto-renewal I was held to the fine print and must pay for an entire year. No option to prorate even 50% of it back despite being 0.001% into the contract. Are they abiding by terms, yes. Am I responsible, yes. Is this how you want to be treated? Your call.
Logan Baker | TrustRadius Reviewer

Online Training

Moodle

Moodle 6.0
Based on 1 answer
I have used a few sites and they were adequate but my best learning experience was face to face and hands on.
Mike Sebolt | TrustRadius Reviewer

TeamViewer

TeamViewer 8.9
Based on 2 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette | TrustRadius Reviewer

Implementation Rating

Moodle

Moodle 9.8
Based on 2 answers
Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.
Ted Burke | TrustRadius Reviewer

TeamViewer

TeamViewer 9.9
Based on 6 answers
Well I don't have any key insights regarding implementation of TeamViewer.
Ratulsnigdha Saha | TrustRadius Reviewer

Alternatives Considered

Moodle

Blackboard has clear advantages in rubric management, and offers a content management system of its own. The largest barrier is cost for smaller or financially-disadvantaged organizations. However, as in any IT project, adequate resources must be made for even "free" software.
Stephen Lackey | TrustRadius Reviewer

TeamViewer

TeamViewer was the best option for remote control and with the ability for participants to point on the screen during presentations. It was the fastest/smoothest experience for remote control, and allowed logging into the computer before logging in after a reboot. It was also the only one with a concurrent user licensing model, which was a huge selling point.
Kristopher Kauth | TrustRadius Reviewer

Scalability

Moodle

Moodle 9.0
Based on 3 answers
Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.
Pamela Akins | TrustRadius Reviewer

TeamViewer

TeamViewer 10.0
Based on 2 answers
I've rarely had problems with the product.
Mike Robinson | TrustRadius Reviewer

Return on Investment

Moodle

  • Online learning has never been an issue especially for those students who can't physically attend in the classroom in a particular day.
  • Collaboration among peers can easily be done and sharing of lecture notes and assessment is as easy as clicking the link.
  • Teaching is more dynamic and fulfilling because learning delivery method can be done electronically using Moodle which provides productivity to the teachers.
Philip Mojares | TrustRadius Reviewer

TeamViewer

  • TeamViewer has saved my company a great deal of time, my team members and I are able to deploy our solutions to our overseas customers without having to travel there.
  • TeamViewer has also saved my company good amount of finances, other PC sharing software are mostly premium and require payment to take advantage of all the features, TeamViewer is free yet has excellent service delivery.
  • TeamViewer has generally improved our organization's relationship with our clients.
Majute shivugu | TrustRadius Reviewer

Pricing Details

Moodle

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Moodle
7.9
TeamViewer
8.4

Likelihood to Renew

Moodle
10.0
TeamViewer
9.0

Usability

Moodle
9.3
TeamViewer
9.4

Reliability and Availability

Moodle
9.0
TeamViewer
8.0

Performance

Moodle
10.0
TeamViewer
9.0

Support Rating

Moodle
6.5
TeamViewer
7.6

In-Person Training

Moodle
TeamViewer
5.0

Online Training

Moodle
6.0
TeamViewer
8.9

Implementation Rating

Moodle
9.8
TeamViewer
9.9

Scalability

Moodle
9.0
TeamViewer
10.0

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