20 Ratings
17 Ratings
20 Ratings
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Score 6.2 out of 100
17 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Trakstar Hire ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

6.1

myStaffingPro

61%
8.7

Trakstar Hire

87%
Trakstar Hire ranks higher in 11/15 features

Job Requisition Management

10.0
100%
4 Ratings
8.9
89%
10 Ratings

Company Website Posting

10.0
100%
4 Ratings
9.4
94%
9 Ratings

Publish to Social Media

8.0
80%
4 Ratings
7.7
77%
7 Ratings

Job Search Site Posting

7.0
70%
4 Ratings
8.1
81%
8 Ratings

Customized Application Form

6.0
60%
4 Ratings
7.5
75%
10 Ratings

Resume Management

5.0
50%
4 Ratings
8.9
89%
10 Ratings

Duplicate Candidate Prevention

5.0
50%
4 Ratings
7.9
79%
11 Ratings

Candidate Search

5.0
50%
4 Ratings
8.7
87%
10 Ratings

Applicant Tracking

3.0
30%
4 Ratings
9.6
96%
11 Ratings

Collaboration

3.0
30%
4 Ratings
9.4
94%
10 Ratings

Task Creation and Delegation

3.0
30%
4 Ratings
8.0
80%
8 Ratings

Email Templates

8.0
80%
4 Ratings
9.3
93%
11 Ratings

User Permissions

4.0
40%
4 Ratings
8.9
89%
11 Ratings

Notifications and Alerts

5.0
50%
4 Ratings
9.4
94%
10 Ratings

Reporting

10.0
100%
4 Ratings
9.5
95%
7 Ratings

Attribute Ratings

  • myStaffingPro is rated higher in 1 area: Likelihood to Renew
  • Trakstar Hire is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.0

myStaffingPro

80%
11 Ratings
9.0

Trakstar Hire

90%
11 Ratings

Likelihood to Renew

6.2

myStaffingPro

62%
6 Ratings
1.0

Trakstar Hire

10%
1 Rating

Usability

6.7

myStaffingPro

67%
2 Ratings
8.0

Trakstar Hire

80%
1 Rating

Availability

8.0

myStaffingPro

80%
2 Ratings

Trakstar Hire

N/A
0 Ratings

Support Rating

8.0

myStaffingPro

80%
8 Ratings
10.0

Trakstar Hire

100%
2 Ratings

Online Training

1.0

myStaffingPro

10%
1 Rating

Trakstar Hire

N/A
0 Ratings

Likelihood to Recommend

Paychex, Inc.

myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
Read full review

Trakstar

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Read full review

Pros

Paychex, Inc.

  • One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
  • Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
  • The calendar function is good, there are stop measures to prevent double booking and the time zones are preset
Read full review

Trakstar

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Read full review

Cons

Paychex, Inc.

  • This product is not particularly easy to use because it is not intuitive.
  • It is difficult to generate accurate reports.
  • It is difficult to add notes and find particular requisitions.
  • Does not integrate well with our internal system in changes candidates to employees.
  • If a step in the hiring process is missed, it does not give any notifications.
Read full review

Trakstar

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Read full review

Pricing Details

myStaffingPro

Starting Price

Editions & Modules

myStaffingPro editions and modules pricing
EditionModules
myStaffingPro Express1
myStaffingPro2
myStaffingPro Premier3

Footnotes

  1. Per User per Month
  2. Per User per Month
  3. Per User per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing is based on the number of users and configuration selected.

Trakstar Hire

Starting Price

Editions & Modules

Trakstar Hire editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Paychex, Inc.

    If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
    Read full review

    Trakstar

    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Read full review

    Usability

    Paychex, Inc.

    I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
    Read full review

    Trakstar

    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Read full review

    Reliability and Availability

    Paychex, Inc.

    They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
    Read full review

    Trakstar

    No answers on this topic

    Support Rating

    Paychex, Inc.

    We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.

    Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.

    This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
    Read full review

    Trakstar

    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Read full review

    Alternatives Considered

    Paychex, Inc.

    We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
    Read full review

    Trakstar

    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Read full review

    Return on Investment

    Paychex, Inc.

    • Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster
    • Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying
    • Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in
    Read full review

    Trakstar

    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Read full review

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