myStaffingPro vs. Trakstar Hire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
myStaffingPro
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
myStaffingPro is a web-based applicant tracking system (ATS) that offers applicant tracking, candidate recruiting, and onboarding in a scalable, configurable solution. It is a SaaS model makes it accessible from anywhere at any time, and offers unlimited integration capabilities. Some key features include: Social Recruiting, Interview Scheduling and Tracking, and Resume and Social Media Parsing.
$0
Per User per Month
Trakstar Hire
Score 7.4 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
Pricing
myStaffingProTrakstar Hire
Editions & Modules
myStaffingPro Express
Per User per Month
myStaffingPro
Per User per Month
myStaffingPro Premier
Per User per Month
No answers on this topic
Offerings
Pricing Offerings
myStaffingProTrakstar Hire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing is based on the number of users and configuration selected.—
More Pricing Information
Features
myStaffingProTrakstar Hire
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
myStaffingPro
6.9
5 Ratings
15% below category average
Trakstar Hire
8.5
11 Ratings
6% above category average
Job Requisition Management9.05 Ratings8.410 Ratings
Company Website Posting10.04 Ratings9.29 Ratings
Publish to Social Media8.04 Ratings7.47 Ratings
Job Search Site Posting8.05 Ratings7.58 Ratings
Customized Application Form6.04 Ratings7.110 Ratings
Resume Management8.05 Ratings8.810 Ratings
Duplicate Candidate Prevention5.04 Ratings7.811 Ratings
Candidate Search8.05 Ratings8.510 Ratings
Applicant Tracking3.04 Ratings9.411 Ratings
Collaboration8.05 Ratings9.410 Ratings
Task Creation and Delegation3.04 Ratings7.88 Ratings
Email Templates8.04 Ratings9.111 Ratings
User Permissions4.04 Ratings8.611 Ratings
Notifications and Alerts5.04 Ratings9.410 Ratings
Reporting10.04 Ratings9.77 Ratings
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myStaffingProTrakstar Hire
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Score 9.5 out of 10
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Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
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Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
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Score 4.4 out of 10
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User Ratings
myStaffingProTrakstar Hire
Likelihood to Recommend
9.0
(12 ratings)
8.8
(11 ratings)
Likelihood to Renew
6.2
(6 ratings)
1.0
(1 ratings)
Usability
6.7
(2 ratings)
8.0
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(4 ratings)
10.0
(1 ratings)
Online Training
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
myStaffingProTrakstar Hire
Likelihood to Recommend
Paychex, Inc.
myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
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Mitratech
Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
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Pros
Paychex, Inc.
  • One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
  • Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
  • The calendar function is good, there are stop measures to prevent double booking and the time zones are preset
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Mitratech
  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
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Cons
Paychex, Inc.
  • This product is not particularly easy to use because it is not intuitive.
  • It is difficult to generate accurate reports.
  • It is difficult to add notes and find particular requisitions.
  • Does not integrate well with our internal system in changes candidates to employees.
  • If a step in the hiring process is missed, it does not give any notifications.
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Mitratech
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
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Likelihood to Renew
Paychex, Inc.
If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
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Mitratech
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
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Usability
Paychex, Inc.
I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
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Mitratech
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
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Reliability and Availability
Paychex, Inc.
They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
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Mitratech
No answers on this topic
Support Rating
Paychex, Inc.
We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.

Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.

This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
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Mitratech
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
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Alternatives Considered
Paychex, Inc.
We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
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Mitratech
Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
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Return on Investment
Paychex, Inc.
  • Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster
  • Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying
  • Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in
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Mitratech
  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
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ScreenShots

myStaffingPro Screenshots

Screenshot of Build the applicant prescreening workflowsScreenshot of Create and post a new requisitionScreenshot of Review and manage applicant pools