Natterbox vs. Sprinklr Service
Natterbox vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Natterbox | N/A | Natterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call… | $52 per month per user | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Natterbox | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Natterbox | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Natterbox | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Natterbox | Sprinklr Service | |
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Likelihood to Recommend | Natterbox No answers on this topic | Sprinklr |
Pros | Natterbox No answers on this topic | Sprinklr |
Cons | Natterbox No answers on this topic | Sprinklr |
Likelihood to Renew | Natterbox No answers on this topic | Sprinklr |
Usability | Natterbox No answers on this topic | Sprinklr |
Reliability and Availability | Natterbox No answers on this topic | Sprinklr |
Performance | Natterbox No answers on this topic | Sprinklr |
Support Rating | Natterbox No answers on this topic | Sprinklr |
In-Person Training | Natterbox No answers on this topic | Sprinklr |
Implementation Rating | Natterbox No answers on this topic | Sprinklr |
Alternatives Considered | Natterbox No answers on this topic | Sprinklr |
Return on Investment | Natterbox No answers on this topic | Sprinklr |
ScreenShots |