9 Ratings
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Score 6.9 out of 100
14 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.6
Riverbed SteelCentral AppInternals
Automated network device discovery
NETSCOUT nGeniusONE
9.0
Riverbed SteelCentral AppInternals
Network monitoring
NETSCOUT nGeniusONE
8.4
Riverbed SteelCentral AppInternals
Baseline threshold calculation
NETSCOUT nGeniusONE
6.8
Riverbed SteelCentral AppInternals
Alerts
NETSCOUT nGeniusONE
7.8
Riverbed SteelCentral AppInternals
Network capacity planning
NETSCOUT nGeniusONE
9.0
Riverbed SteelCentral AppInternals
Packet capture analysis
NETSCOUT nGeniusONE
9.6
Riverbed SteelCentral AppInternals
Network mapping
NETSCOUT nGeniusONE
8.4
Riverbed SteelCentral AppInternals
Customizable reports
NETSCOUT nGeniusONE
7.4
Riverbed SteelCentral AppInternals
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
10.0
Riverbed SteelCentral AppInternals
Hardware health monitoring
NETSCOUT nGeniusONE
10.0
Riverbed SteelCentral AppInternals

Application Performance Management

NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.1
Application monitoring
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.5
Database monitoring
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.5
Threshold alerts
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.4
Predictive capabilities
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.4
Application performance management console
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.4
Collaboration tools
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
8.4
Out-of-the box templates to monitor applications
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.0
Application dependency mapping and thresholding
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.5
Virtualization monitoring
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
8.6
Server availability and performance monitoring
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
8.4
Server usage monitoring and capacity forecasting
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
9.0
IT Asset Discovery
NETSCOUT nGeniusONE
Riverbed SteelCentral AppInternals
8.9

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Try to end application downtime.
  • Optimize and improve troubleshooting.
  • Detect and identify existing problems.
Erik Silva | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Cost - Riverbed is really proud of their products, and the price shows.
  • More "point and click" repair opportunities.
  • Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
Larry Chisholm | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

No score
No answers yet
No answers on this topic

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 2 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

Riverbed SteelCentral AppInternals 9.1
Based on 2 answers
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
Erik Silva | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
Rob Bates | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
Anonymous | TrustRadius Reviewer

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Riverbed SteelCentral AppInternals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
6.9
Riverbed SteelCentral AppInternals
9.5

Usability

NETSCOUT nGeniusONE
6.5
Riverbed SteelCentral AppInternals

Support Rating

NETSCOUT nGeniusONE
7.5
Riverbed SteelCentral AppInternals
9.1

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