Nimble
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95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 95 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 26 reviews and ratings
Feature Set Ratings
- Nimble ranks higher in 8 feature sets: Sales Force Automation, Marketing Automation, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
- Nutshell CRM ranks higher in 2 feature sets: Customer Service & Support, CRM Project Management
Sales Force Automation

8.6
Nimble
86%
7.4
Nutshell
74%
Nimble ranks higher in 6/9 features
Nimble ranks higher in 6/9 features
Customer data management / contact management

8.7
87%
29 Ratings
9.0
90%
10 Ratings
Workflow management

8.4
84%
28 Ratings
8.3
83%
9 Ratings
Territory management

8.9
89%
24 Ratings
6.0
60%
6 Ratings
Opportunity management

8.4
84%
28 Ratings
9.0
90%
7 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings
7.5
75%
11 Ratings
Contract management

8.9
89%
23 Ratings
N/A
0 Ratings
Quote & order management

8.5
85%
21 Ratings
6.7
67%
6 Ratings
Interaction tracking

8.5
85%
27 Ratings
9.5
95%
9 Ratings
Channel / partner relationship management

8.2
82%
26 Ratings
3.0
30%
1 Rating
Customer Service & Support

8.7
Nimble
87%
8.8
Nutshell
88%
Nimble ranks higher in 2/3 features
Nimble ranks higher in 2/3 features
Case management

8.6
86%
22 Ratings
9.7
97%
5 Ratings
Call center management

8.9
89%
20 Ratings
8.0
80%
4 Ratings
Help desk management

8.6
86%
21 Ratings
N/A
0 Ratings
Marketing Automation

8.6
Nimble
86%
8.3
Nutshell
83%
Nimble ranks higher in 1/2 features
Nimble ranks higher in 1/2 features
Lead management

8.4
84%
26 Ratings
8.5
85%
9 Ratings
Email marketing

8.7
87%
26 Ratings
8.0
80%
8 Ratings
CRM Project Management

8.5
Nimble
85%
8.9
Nutshell
89%
Nutshell CRM ranks higher in 2/3 features
Nutshell CRM ranks higher in 2/3 features
Task management

8.6
86%
29 Ratings
9.0
90%
8 Ratings
Billing and invoicing management

8.7
87%
18 Ratings
N/A
0 Ratings
Reporting

8.3
83%
25 Ratings
8.8
88%
7 Ratings
CRM Reporting & Analytics

8.5
Nimble
85%
8.1
Nutshell
81%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Forecasting

8.4
84%
23 Ratings
8.0
80%
8 Ratings
Pipeline visualization

8.3
83%
27 Ratings
7.8
78%
10 Ratings
Customizable reports

8.6
86%
23 Ratings
8.6
86%
10 Ratings
Customization

8.4
Nimble
84%
8.2
Nutshell
82%
Nimble ranks higher in 2/4 features
Nimble ranks higher in 2/4 features
Custom fields

8.6
86%
29 Ratings
7.7
77%
8 Ratings
Custom objects

8.3
83%
22 Ratings
9.0
90%
5 Ratings
Scripting environment

8.4
84%
18 Ratings
9.0
90%
1 Rating
API for custom integration

8.4
84%
20 Ratings
7.0
70%
4 Ratings
Security

8.8
Nimble
88%
7.5
Nutshell
75%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Single sign-on capability

9.1
91%
24 Ratings
9.0
90%
1 Rating
Role-based user permissions

8.5
85%
24 Ratings
6.0
60%
1 Rating
Social CRM

8.4
Nimble
84%
7.8
Nutshell
78%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Social data

8.4
84%
29 Ratings
7.6
76%
7 Ratings
Social engagement

8.3
83%
29 Ratings
8.0
80%
1 Rating
Integrations with 3rd-party Software

8.3
Nimble
83%
8.0
Nutshell
80%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Marketing automation

8.1
81%
25 Ratings
8.0
80%
1 Rating
Compensation management

8.4
84%
19 Ratings
8.0
80%
1 Rating
Platform

8.0
Nimble
80%
7.5
Nutshell
75%
Nimble ranks higher in 1/1 features
Nimble ranks higher in 1/1 features
Mobile access

8.0
80%
27 Ratings
7.5
75%
11 Ratings
Attribute Ratings
- Nimble is rated higher in 1 area: Likelihood to Recommend
- Nutshell CRM is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
Likelihood to Recommend

8.8
Nimble
88%
33 Ratings
6.7
Nutshell
67%
11 Ratings
Likelihood to Renew

8.3
Nimble
83%
2 Ratings
10.0
Nutshell
100%
1 Rating
Usability

8.7
Nimble
87%
19 Ratings
9.0
Nutshell
90%
1 Rating
Support Rating

8.9
Nimble
89%
20 Ratings
9.5
Nutshell
95%
2 Ratings
Implementation Rating

Nimble
N/A
0 Ratings
8.0
Nutshell
80%
2 Ratings
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Relationship Manager
HyerInformation Technology & Services, 11-50 employees
Nutshell
This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis?If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
Lead GEN 2 /Business Development Specialist
Candidate Sourcing GroupStaffing and Recruiting, 1-10 employees
Pros
Nimble
- Importing contacts in the CRM is very much consist of easy steps.
- It allows me to create, edit and view contacts records anywhere from the web.
- It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
- it is playing an excellent role in managing our all relations.
Business Development Manager
Lee Hecht HarrisonManagement Consulting, 1001-5000 employees
Nutshell
- Customization - we are able to make Nutshell make the most sense for our company and processes
- Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
- Tags - allow us to prioritize leads and segment our customers and potential customers
- Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
- Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
Marketing Coordinator
American Backflow Products CompanyWholesale, 11-50 employees
Cons
Nimble
- Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
- Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Client Account Executive
ZetentaMarketing & Advertising, 11-50 employees
Nutshell
- SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
- Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
Marketing Coordinator
Beckenhauer ConstructionConstruction, 11-50 employees
Pricing Details
Nimble
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Nimble Editions & Modules
Edition
Business | $19.001 |
---|
- Per User Per Month
Additional Pricing Details
—Nutshell
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$20 per user, per month
Nutshell Editions & Modules
Edition
Starter | $201 |
---|---|
Pro | $351 |
Pro+ | $701 |
- per user, per month
Additional Pricing Details
—Likelihood to Renew
Nimble
Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Nutshell
Nutshell 10.0
Based on 1 answer
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Senior Consultant
AbilitaTelecommunications, 11-50 employees
Usability
Nimble
Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.

Verified User
Engineer in Information Technology
Financial Services Company, 10,001+ employeesNutshell
Nutshell 9.0
Based on 1 answer
Very easy to use, great for small office
Senior Consultant
AbilitaTelecommunications, 11-50 employees
Support Rating
Nimble
Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Master of Busines Administration
SSDIGITALCOMarketing & Advertising, 201-500 employees
Nutshell
Nutshell 9.5
Based on 2 answers
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
Marketing Coordinator
American Backflow Products CompanyWholesale, 11-50 employees
Implementation Rating
Nimble
No score
No answers yet
No answers on this topic
Nutshell
Nutshell 8.0
Based on 2 answers
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
Senior Consultant
AbilitaTelecommunications, 11-50 employees
Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
President/CEO
1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees
Nutshell
Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
Prodcut Consultant
North Star SurfacesBuilding Materials, 11-50 employees
Return on Investment
Nimble
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
The Client Orchardist
The Client OrchardistManagement Consulting, 1-10 employees
Nutshell
- Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
- Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Director of Sales
Software Consulting ServicesComputer Software, 11-50 employees