NinjaOne vs. eDesk
NinjaOne vs. eDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A | |
eDesk | Small Businesses (1-50 employees) | eDesk is an eCommerce Help Desk purpose built for online sellers. eDesk integrates with marketplaces, channels, webstores and social channels and consolidates them into one shared dashboard. The solution provides tools and order data to help users to speedily turn around issues. eDesk allows users to respond to customer queries and meet their Service Level Agreements (SLAs) with Amazon and eBay. eDesk is designed to provide all the order, product, and delivery data within customer… | $0 per month |
NinjaOne | eDesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | These are yearly plans paid monthly for using eDesk. Month to month plans are available | ||||||||||||||
More Pricing Information |
NinjaOne | eDesk | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
NinjaOne | eDesk | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Monitoring Tasks |
| ||||||||||||||||||
Management Tasks |
| ||||||||||||||||||
Incident and problem management |
| ||||||||||||||||||
Self Help Community |
| ||||||||||||||||||
Multi-Channel Help |
|
NinjaOne | eDesk | |
---|---|---|
Small Businesses | Barracuda RMM Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Atera Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NinjaOne | eDesk | |
---|---|---|
Likelihood to Recommend | 9.5 (29 ratings) | 10.0 (1 ratings) |
Usability | 8.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (5 ratings) | - (0 ratings) |
NinjaOne | eDesk | |
---|---|---|
Likelihood to Recommend | NinjaOne
| eDesk
|
Pros | NinjaOne
| eDesk
|
Cons | NinjaOne
| eDesk
|
Usability | NinjaOne
| eDesk No answers on this topic |
Support Rating | NinjaOne
| eDesk No answers on this topic |
Alternatives Considered | NinjaOne
| eDesk
|
Return on Investment | NinjaOne
| eDesk
|
ScreenShots | NinjaOne Screenshots | eDesk Screenshots |