What users are saying about
Top Rated
41 Ratings
Top Rated
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

OneLogin

OneLogin definitely has a range of people it could work for. Everything from individuals who just want a better login process. Small companies who are wanting a way to keep a better count of who has access to what, and large corporations that want to implement a login process that will reduce the number of helpdesk tickets due to forgotten passwords.
Anonymous | TrustRadius Reviewer

SAP Customer Data Cloud (Gigya)

Gigya is a good product overall. It's great for going from "non-social" to 'highly-social" very rapidly. But as needs become more complex over time, the value starts to decrease a bit.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

OneLogin
9.1
SAP Customer Data Cloud (Gigya)
ID-Management Access Control
OneLogin
9.4
SAP Customer Data Cloud (Gigya)
ID Management Single-Sign On (SSO)
OneLogin
9.5
SAP Customer Data Cloud (Gigya)
Multi-Factor Authentication
OneLogin
9.7
SAP Customer Data Cloud (Gigya)
Password Management
OneLogin
9.0
SAP Customer Data Cloud (Gigya)
Account Provisioning and De-provisioning
OneLogin
9.0
SAP Customer Data Cloud (Gigya)
ID Management Workflow Automation
OneLogin
9.2
SAP Customer Data Cloud (Gigya)
ID Risk Management
OneLogin
7.7
SAP Customer Data Cloud (Gigya)

Pros

OneLogin

  • Numerous predefined connectors: Those connectors to the most popular applications allow to have a quick start.
  • Easy integration with various directory solutions: This allows to quickly setup an existing set of users with no password change, whether they are managed in Active Directory, OpenLDAP, G-Suite
  • Availability of APIs: The APIs offered allow to manage users and users attributes and allow to have more flexibility to provision data to and from the platform.
Anonymous | TrustRadius Reviewer

SAP Customer Data Cloud (Gigya)

  • Gigya provide a range of flexible APIs which support the development of bespoke engagement tools. They also provide out of the box engagement tools like comments and reactions.
  • Gigya's identity query tool makes it straightforward for users to query the user database using straightforward SQL queries.
  • Gigya's cloud storage is a safe and secure alternative to self-hosted databases.
Anonymous | TrustRadius Reviewer

Cons

OneLogin

  • Customizing what is shown in the Frequent section would be nice. It lists some things in the frequent section that I do not frequently use but cannot add the tools that would be better suited in the area.
  • Customizing the Icons. A lot of companies use the same color schemes in their logos which causes you to click the wrong tool a lot of the time. This could also be resolved by allowing a user to move around the tools.
  • There are 3 tabs, one for Frequently Used, one for personal, and one for the company. To me having 2 tabs, 1 for all apps, and 1 for favorites would be less clunky.
Anonymous | TrustRadius Reviewer

SAP Customer Data Cloud (Gigya)

  • Nothing obvious. Some editors and traffickers want a more detailed analytics package. Gigya reports are pretty basic. There is a strong need for more advanced analytics and automated reports.
  • We have talked to Gigya about it, and they are working on it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OneLogin

No score
No answers yet
No answers on this topic

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 8.4
Based on 7 answers
It does everything we want on the technical side. I can't speak for the business die of the house, but from our point of view, the product is great.
Anonymous | TrustRadius Reviewer

Usability

OneLogin

No score
No answers yet
No answers on this topic

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 8.2
Based on 6 answers
Admin panel is very clean and effective and manageable. Can't say enough good things about the UI. It's easy to use and enables to configure embeddable widgets by simply copying and pasting Java Script examples.
Anonymous | TrustRadius Reviewer

Reliability and Availability

OneLogin

No score
No answers yet
No answers on this topic

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 8.4
Based on 12 answers
Very good across the board save for the previously mentioned commenting issues (moderation times out, unable to add to blacklist, some smaller issues)
Anonymous | TrustRadius Reviewer

Performance

OneLogin

No score
No answers yet
No answers on this topic

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 8.4
Based on 12 answers
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
Anonymous | TrustRadius Reviewer

Support Rating

OneLogin

OneLogin 7.9
Based on 6 answers
There has never been an issue where I have needed to use the OneLogin support so it would be unfair to rate them anything other than a 10 on their ability to provide support. Like I said its a very basic platform that we use it for with no issues.
Christopher Frometa | TrustRadius Reviewer

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 8.6
Based on 14 answers
Fantastic support team. Very proactive. Not only do they answer questions in a timely manner, but they proactively show us whats coming in next releases. I can also share what I would like to see. They are very honest about what they can do, and what is not likely to be on the roadmap.
I never get any push-back from them about the hours of support. They are always willing to help.
They are also great about suggesting best practices that we might not have thought about. In other words, "Have you thought about doing it this way...".
Anonymous | TrustRadius Reviewer

Online Training

OneLogin

No score
No answers yet
No answers on this topic

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 7.3
Based on 6 answers
We had multiple conference calls initially to get up and running. The developers had frequent status calls. But we generally didn't require much training. We have a large technical staff that didn't need much had-holding.
Anonymous | TrustRadius Reviewer

Implementation Rating

OneLogin

No score
No answers yet
No answers on this topic

SAP Customer Data Cloud (Gigya)

SAP Customer Data Cloud (Gigya) 7.5
Based on 12 answers
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
Anonymous | TrustRadius Reviewer

Alternatives Considered

OneLogin

OneLogin was a better value than Ping and Okta, and it was more feature-rich than HelloID. The other products are fine, but OneLogin was the perfect balance of value and functionality for our organization.
Matthew Irvine | TrustRadius Reviewer

SAP Customer Data Cloud (Gigya)

The three names that we were given to evaluate against Gigya by our tiger team were Bitium, OneLogin, and Janrain. The last one was just too new to the game, so after a brief review, we passed. We moderately considered Bitium, but OneLogin seemed to win against them more than they lost. In the end, it came down to Gigya versus OneLogin, and we decided to go with Gigya because of the overwhelming reviews of the outstanding customer service.
Anonymous | TrustRadius Reviewer

Return on Investment

OneLogin

  • The one big benefit would be time-saving. It is a very convenient platform.
  • The access outside of the office also allows me to work at home or in my spare time for additional business that needs to be taken care of.
Anonymous | TrustRadius Reviewer

SAP Customer Data Cloud (Gigya)

  • By adding Google and Facebook as social sign up options, our signups have increased by 30%
  • By seamlessly integrating Gigya and our commerce engine we are able to use personalisation facets from multiple sources
  • Gigya allows customer services a single view of our users helping them to manage accounts and unsubscribe across multiple sites and domains
Gareth Beer | TrustRadius Reviewer

Pricing Details

OneLogin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Customer Data Cloud (Gigya)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OneLogin
8.3
SAP Customer Data Cloud (Gigya)
8.0

Likelihood to Renew

OneLogin
SAP Customer Data Cloud (Gigya)
8.4

Usability

OneLogin
SAP Customer Data Cloud (Gigya)
8.2

Reliability and Availability

OneLogin
SAP Customer Data Cloud (Gigya)
8.4

Performance

OneLogin
SAP Customer Data Cloud (Gigya)
8.4

Support Rating

OneLogin
7.9
SAP Customer Data Cloud (Gigya)
8.6

In-Person Training

OneLogin
SAP Customer Data Cloud (Gigya)
7.3

Online Training

OneLogin
SAP Customer Data Cloud (Gigya)
7.3

Implementation Rating

OneLogin
SAP Customer Data Cloud (Gigya)
7.5

Add comparison