OnPay vs. QuickBooks Desktop Premier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 8.0 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
QuickBooks Desktop Premier
Score 8.2 out of 10
N/A
QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A
Pricing
OnPayQuickBooks Desktop Premier
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OnPayQuickBooks Desktop Premier
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $40 + $6 per employee each month.
More Pricing Information
Community Pulse
OnPayQuickBooks Desktop Premier
Considered Both Products
OnPay
Chose OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products …
QuickBooks Desktop Premier

No answer on this topic

Top Pros
Top Cons
Features
OnPayQuickBooks Desktop Premier
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
8.6
45 Ratings
4% above category average
QuickBooks Desktop Premier
8.9
47 Ratings
21% above category average
Pay calculation7.542 Ratings7.046 Ratings
Benefit plan administration6.813 Ratings10.020 Ratings
Direct deposit files9.540 Ratings8.036 Ratings
Salary revision and increment management9.931 Ratings9.927 Ratings
Reimbursement management9.119 Ratings9.529 Ratings
Customization
Comparison of Customization features of Product A and Product B
OnPay
-
Ratings
QuickBooks Desktop Premier
1.3
20 Ratings
136% below category average
API for custom integration00 Ratings1.315 Ratings
Plug-ins00 Ratings1.320 Ratings
Security
Comparison of Security features of Product A and Product B
OnPay
-
Ratings
QuickBooks Desktop Premier
7.4
49 Ratings
6% below category average
Single sign-on capability00 Ratings4.943 Ratings
Role-based user permissions00 Ratings10.040 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OnPay
-
Ratings
QuickBooks Desktop Premier
6.8
57 Ratings
8% below category average
Dashboards00 Ratings4.948 Ratings
Standard reports00 Ratings7.856 Ratings
Custom reports00 Ratings7.854 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
OnPay
-
Ratings
QuickBooks Desktop Premier
7.1
60 Ratings
1% below category average
Accounts payable00 Ratings7.058 Ratings
Accounts receivable00 Ratings7.059 Ratings
Cash management00 Ratings8.054 Ratings
Bank reconciliation00 Ratings8.057 Ratings
Expense management00 Ratings6.156 Ratings
Time tracking00 Ratings5.028 Ratings
Fixed asset management00 Ratings5.139 Ratings
Multi-currency support00 Ratings9.018 Ratings
Multi-division support00 Ratings7.033 Ratings
Regulations compliance00 Ratings1.819 Ratings
Electronic tax filing00 Ratings10.028 Ratings
Self-service portal00 Ratings8.017 Ratings
Global Financial Support00 Ratings9.03 Ratings
Primary and Secondary Ledgers00 Ratings7.06 Ratings
Intercompany Accounting00 Ratings9.08 Ratings
Localizations00 Ratings5.01 Ratings
Journals and Reconciliations00 Ratings7.014 Ratings
Enterprise Accounting00 Ratings9.05 Ratings
Configurable Accounting00 Ratings7.16 Ratings
Centralized Rules Framework00 Ratings9.93 Ratings
Standardized Processes00 Ratings4.37 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
OnPay
-
Ratings
QuickBooks Desktop Premier
2.9
36 Ratings
79% below category average
Inventory tracking00 Ratings1.735 Ratings
Automatic reordering00 Ratings1.015 Ratings
Location management00 Ratings8.019 Ratings
Manufacturing module00 Ratings1.017 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
OnPay
-
Ratings
QuickBooks Desktop Premier
7.0
38 Ratings
1% below category average
Pricing00 Ratings10.030 Ratings
Order entry00 Ratings10.031 Ratings
Credit card processing00 Ratings7.027 Ratings
Cost of goods sold00 Ratings6.334 Ratings
Order Orchestration00 Ratings10.03 Ratings
End-to-end order visibility00 Ratings1.04 Ratings
Order exception Resolution00 Ratings5.01 Ratings
Best Alternatives
OnPayQuickBooks Desktop Premier
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
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User Ratings
OnPayQuickBooks Desktop Premier
Likelihood to Recommend
7.8
(45 ratings)
3.0
(63 ratings)
Likelihood to Renew
9.1
(2 ratings)
1.3
(12 ratings)
Usability
9.1
(15 ratings)
7.0
(14 ratings)
Availability
9.1
(1 ratings)
8.9
(5 ratings)
Performance
9.1
(1 ratings)
5.7
(4 ratings)
Support Rating
9.1
(15 ratings)
1.1
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
7.2
(7 ratings)
Configurability
9.1
(1 ratings)
9.0
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
7.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
6.2
(4 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
7.0
(1 ratings)
User Testimonials
OnPayQuickBooks Desktop Premier
Likelihood to Recommend
OnPay
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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Intuit
QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
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Pros
OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
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Intuit
  • The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty.
  • It is easy for clients to generate bills and manage accounts receivable.
  • It is easy to manage accounts payable and allows clients to pay their bills electronically.
  • Transactions can be imported electronically for credit card and banking transactions.
  • It is easy to reconcile bank and credit card accounts.
  • We can import data generated by QuickBooks into our tax and accounting software.
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Cons
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
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Intuit
  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
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Likelihood to Renew
OnPay
Service has been fantastic. We will continue to use OnPay and continue to recommend it to other businesses.
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Intuit
Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
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Usability
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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Intuit
QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge. Procore offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
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Reliability and Availability
OnPay
OnPay immediately responds to any of my inquiries.
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Intuit
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
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Performance
OnPay
No complaints on OnPay's integration with Xero.
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Intuit
It takes forever to load.
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Support Rating
OnPay
OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
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Intuit
This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
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Implementation Rating
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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Intuit
It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
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Alternatives Considered
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Intuit
QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
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Scalability
OnPay
OnPay works.
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Intuit
They're getting better. Still room for improvement.
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Return on Investment
OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
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Intuit
  • Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting.
  • Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted.
  • The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them.
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ScreenShots

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approvedScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses