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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnPay

    Score8.5 out of 10
    N/AOnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Track time and attendance • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks and Xero and time-tracking software, as…

    $49

    per month +$6 per month, per person

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A
    Pricing
    OnPayQuickBooks Desktop Premier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OnPayQuickBooks Desktop Premier
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFirst month free, then $49 + $6 per employee each month.—
    More Pricing Information
    Community Pulse
    OnPayQuickBooks Desktop Premier
    Considered Both Products
    OnPay
    Chose OnPay
    OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products …
    Incentivized
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    69 Answers
    82%
    Would buy again
    14 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    69 Answers
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    69 Answers
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    68 Answers
    87%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    OnPayQuickBooks Desktop Premier
    Payroll Management
    Comparison of Payroll Management features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    9.3
    70 Ratings
    12% above category average
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    Pay calculation9.766 Ratings9.252 Ratings
    Benefit plan administration8.926 Ratings8.425 Ratings
    Direct deposit files9.764 Ratings8.242 Ratings
    Salary revision and increment management8.749 Ratings8.333 Ratings
    Reimbursement management9.733 Ratings8.336 Ratings
    Customization
    Comparison of Customization features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    -
    Ratings
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    API for custom integration00 Ratings8.017 Ratings
    Plug-ins00 Ratings7.024 Ratings
    Security
    Comparison of Security features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    -
    Ratings
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    Single sign-on capability00 Ratings8.450 Ratings
    Role-based user permissions00 Ratings8.249 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    -
    Ratings
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    Dashboards00 Ratings8.758 Ratings
    Standard reports00 Ratings8.468 Ratings
    Custom reports00 Ratings7.766 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    -
    Ratings
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    Accounts payable00 Ratings8.370 Ratings
    Accounts receivable00 Ratings8.571 Ratings
    Cash management00 Ratings8.765 Ratings
    Bank reconciliation00 Ratings8.769 Ratings
    Expense management00 Ratings8.768 Ratings
    Time tracking00 Ratings7.535 Ratings
    Fixed asset management00 Ratings6.249 Ratings
    Multi-currency support00 Ratings7.623 Ratings
    Multi-division support00 Ratings8.239 Ratings
    Regulations compliance00 Ratings8.224 Ratings
    Electronic tax filing00 Ratings7.836 Ratings
    Self-service portal00 Ratings5.923 Ratings
    Global Financial Support00 Ratings6.09 Ratings
    Primary and Secondary Ledgers00 Ratings7.014 Ratings
    Intercompany Accounting00 Ratings7.917 Ratings
    Localizations00 Ratings7.66 Ratings
    Journals and Reconciliations00 Ratings8.725 Ratings
    Enterprise Accounting00 Ratings8.313 Ratings
    Configurable Accounting00 Ratings7.915 Ratings
    Centralized Rules Framework00 Ratings7.210 Ratings
    Standardized Processes00 Ratings8.315 Ratings
    Inventory Management
    Comparison of Inventory Management features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    -
    Ratings
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    Inventory tracking00 Ratings8.342 Ratings
    Automatic reordering00 Ratings7.321 Ratings
    Location management00 Ratings8.825 Ratings
    Manufacturing module00 Ratings7.722 Ratings
    Order Management
    Comparison of Order Management features of OnPay and QuickBooks Desktop Premier
    Feature
    OnPay
    -
    Ratings
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    Pricing00 Ratings8.037 Ratings
    Order entry00 Ratings7.838 Ratings
    Credit card processing00 Ratings9.134 Ratings
    Cost of goods sold00 Ratings8.943 Ratings
    Order Orchestration00 Ratings7.58 Ratings
    End-to-end order visibility00 Ratings8.59 Ratings
    Order exception Resolution00 Ratings7.56 Ratings
    Best Alternatives
    OnPayQuickBooks Desktop Premier
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnPayQuickBooks Desktop Premier
    Likelihood to Recommend
    8.5
    (70 ratings)
    8.2
    (75 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    7.5
    (14 ratings)
    Usability
    8.9
    (41 ratings)
    8.9
    (26 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (6 ratings)
    Performance
    9.1
    (1 ratings)
    9.0
    (5 ratings)
    Support Rating
    7.9
    (41 ratings)
    4.0
    (13 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    9.7
    (4 ratings)
    7.2
    (7 ratings)
    Configurability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    8.1
    (27 ratings)
    Ease of integration
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.0
    (5 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    6.0
    (2 ratings)
    User Testimonials
    OnPayQuickBooks Desktop Premier
    Likelihood to Recommend
    OnPay
    OnPay works for me as a small business owner. It streamlines HR, Payroll and Employment Tax Filings - and it can be helpful in exploring benefit options with integrated partners. We run payroll for both of our companies through OnPay and haven't had any issues. The employees find it easy to use on their end, as well. The OnPay representatives are extremely proactive and communicate updates/changes in a very timely manner. If you have a substantial number of employees, it may be more efficient to look elsewhere due to cost.
    Incentivized
    Read full review
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
    Read full review
    Pros
    OnPay
    • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
    • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
    • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
    • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
    Incentivized
    Read full review
    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
    Read full review
    Cons
    OnPay
    • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
    • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
    • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
    Read full review
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
    Read full review
    Likelihood to Renew
    OnPay
    We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
    Incentivized
    Read full review
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
    Read full review
    Usability
    OnPay
    For a one geography business in a larger metro area not planning to expand tax geographies or do anything other than the same-ol, same-ol, then I think OnPay is great. Their biggest issue is tax support responsiveness - it's simply unacceptable yet they seem to not be concerned about it at all.
    Read full review
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
    Read full review
    Reliability and Availability
    OnPay
    OnPay immediately responds to any of my inquiries.
    Incentivized
    Read full review
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
    Read full review
    Performance
    OnPay
    No complaints on OnPay's integration with Xero.
    Incentivized
    Read full review
    Intuit
    It takes forever to load.
    Incentivized
    Read full review
    Support Rating
    OnPay
    As mentioned previously, I appreciate the Chat feature and have used it several times. I've also used the help database and found it wonderful. And I've had many email support interactions. Every time I've interacted with many individuals from the support team including...(who has helped me a number of times). The interactions have been professional and courteous and extremely helpful. Often they're able to resolve my problems and questions very quickly. OnPay has provided great support to our team here at Strike Visuals.
    Incentivized
    Read full review
    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
    Read full review
    Implementation Rating
    OnPay
    Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
    Incentivized
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    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
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    Alternatives Considered
    OnPay
    OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
    Incentivized
    Read full review
    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
    Read full review
    Scalability
    OnPay
    OnPay works.
    Incentivized
    Read full review
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
    Read full review
    Return on Investment
    OnPay
    • Cut our payroll fees by more than half of what was being paid to CPA firm
    • Save time in dealing with CPA firm for payroll returns and filing
    • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
    Incentivized
    Read full review
    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
    Read full review
    ScreenShots

    OnPay Screenshots

    Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses