What users are saying about
23 Ratings
110 Ratings
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Score 8.5 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Workamajig
Customer data management / contact management
Oracle CRM On Demand
9.3
Workamajig
Workflow management
Oracle CRM On Demand
8.9
Workamajig
Territory management
Oracle CRM On Demand
9.3
Workamajig
Opportunity management
Oracle CRM On Demand
9.2
Workamajig
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Workamajig
Contract management
Oracle CRM On Demand
7.8
Workamajig
Quote & order management
Oracle CRM On Demand
8.5
Workamajig
Interaction tracking
Oracle CRM On Demand
8.3
Workamajig
Channel / partner relationship management
Oracle CRM On Demand
8.2
Workamajig

Customer Service & Support

Oracle CRM On Demand
8.4
Workamajig
Case management
Oracle CRM On Demand
8.5
Workamajig
Call center management
Oracle CRM On Demand
8.7
Workamajig
Help desk management
Oracle CRM On Demand
8.1
Workamajig

Marketing Automation

Oracle CRM On Demand
8.9
Workamajig
Lead management
Oracle CRM On Demand
8.9
Workamajig
Email marketing
Oracle CRM On Demand
8.8
Workamajig

CRM Project Management

Oracle CRM On Demand
8.7
Workamajig
Task management
Oracle CRM On Demand
8.3
Workamajig
Billing and invoicing management
Oracle CRM On Demand
9.6
Workamajig
Reporting
Oracle CRM On Demand
8.2
Workamajig

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Workamajig
Forecasting
Oracle CRM On Demand
8.7
Workamajig
Pipeline visualization
Oracle CRM On Demand
8.6
Workamajig
Customizable reports
Oracle CRM On Demand
7.9
Workamajig

Customization

Oracle CRM On Demand
8.4
Workamajig
Custom fields
Oracle CRM On Demand
8.9
Workamajig
Custom objects
Oracle CRM On Demand
8.1
Workamajig
Scripting environment
Oracle CRM On Demand
7.9
Workamajig
API for custom integration
Oracle CRM On Demand
8.7
Workamajig

Security

Oracle CRM On Demand
9.4
Workamajig
Single sign-on capability
Oracle CRM On Demand
9.0
Workamajig
Role-based user permissions
Oracle CRM On Demand
9.8
Workamajig

Social CRM

Oracle CRM On Demand
9.8
Workamajig
Social data
Oracle CRM On Demand
9.8
Workamajig
Social engagement
Oracle CRM On Demand
9.9
Workamajig

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Workamajig
Marketing automation
Oracle CRM On Demand
8.5
Workamajig
Compensation management
Oracle CRM On Demand
8.7
Workamajig

Platform

Oracle CRM On Demand
9.3
Workamajig
Mobile access
Oracle CRM On Demand
9.3
Workamajig

Project Management

Oracle CRM On Demand
Workamajig
7.3
Task Management
Oracle CRM On Demand
Workamajig
8.5
Resource Management
Oracle CRM On Demand
Workamajig
7.9
Gantt Charts
Oracle CRM On Demand
Workamajig
6.7
Scheduling
Oracle CRM On Demand
Workamajig
8.0
Workflow Automation
Oracle CRM On Demand
Workamajig
6.8
Team Collaboration
Oracle CRM On Demand
Workamajig
7.7
Support for Agile Methodology
Oracle CRM On Demand
Workamajig
6.0
Support for Waterfall Methodology
Oracle CRM On Demand
Workamajig
7.6
Document Management
Oracle CRM On Demand
Workamajig
7.4
Email integration
Oracle CRM On Demand
Workamajig
6.6
Mobile Access
Oracle CRM On Demand
Workamajig
5.5
Timesheet Tracking
Oracle CRM On Demand
Workamajig
8.7
Change request and Case Management
Oracle CRM On Demand
Workamajig
6.5
Budget and Expense Management
Oracle CRM On Demand
Workamajig
7.8

Professional Services Automation

Oracle CRM On Demand
Workamajig
7.1
Quotes/estimates
Oracle CRM On Demand
Workamajig
7.2
Invoicing
Oracle CRM On Demand
Workamajig
7.7
Project & financial reporting
Oracle CRM On Demand
Workamajig
8.5
Integration with accounting software
Oracle CRM On Demand
Workamajig
5.0

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Workamajig
8.0

Usability

Oracle CRM On Demand
9.0
Workamajig

Implementation Rating

Oracle CRM On Demand
10.0
Workamajig

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