Oracle JD Edwards EnterpriseOne vs. Paychex Accounting Online

If there are lot of complicated systems this might not be the best system. If you have only some complexity Oracle JD Edwards EnterpriseOne is a product a technical or application person can wrap their hands around and understand the whole system.

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I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.

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• The new versions (9.2) of JDE has so much open functionality and really gives the user control over the screens and what they want to see. Love that the layout of the screen is really up to the user and what they want to see it along with freezing columns and creating favorites for way access.
• It is so flexible with the system platforms that it can run on and so easy to customize since it supports so many databases.
• It is intuitive and does not need to have a lot of training on how to use the software.
• It's just a great ERP software and one of the better ones I've seen.
• Oracle is FINALLY starting to listen to the users and SIGs and putting enhancements into the system which makes life easier for us business users.

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• Process payroll
• Tax notices are addressed quickly
• Account manager is very responsive
• If payroll has an error we can pull back with no issues in a timely manner

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• The Configurable Network Language (CNC) is a proprietary protocol, and it can be difficult to source resources that understand this language well.
• It has some inherent limitations with generating PDF or printable files. Most organizations use a third party platform like Creat!form or Bottomline to solve this.
• No built in credit card processing solution, and no plug-and-play eCommerce or webstore capabilities available.

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• Can't assign invoices to categories like salesperson, division, or location, nor can your customers return a payment via credit card (there's no support for merchant accounts).

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Had the company I worked for not gone out of business, it is likely they would have continued using this service.

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great design and continuous improvements

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The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort

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They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.

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Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.

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We currently use ADP and Oracle JD Edwards EnterpriseOne. Because Oracle JD Edwards EnterpriseOne is so costly for payroll processing we have had to use ADP to finish up the processing of payroll. We use ADP for direct deposits and recording manual checks. ADP is not as user-friendly but is still a good software.

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I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.

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• Oracle JD Edwards EnterpriseOne's advantage is significant cost savings and operational improvements when you run Oracle JD Edwards EnterpriseOne in the Oracle Cloud. Oracle JD Edwards EnterpriseOne offers the only no-compromise enterprise cloud platform for moving Oracle JD Edwards EnterpriseOne, its associated database systems, an ecosystem of apps to the cloud. Oracle JD Edwards EnterpriseOne's One-Click Provisioning tool allows you to deploy Oracle JD Edwards EnterpriseOne on the Oracle Cloud in hours, not days while maintaining the integrity of existing customized apps.

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• The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
• Paychex's IT Department is on point.

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