Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software…
Outreach and Salesloft are incredibly similar tools, but Salesloft just barely gets to edge for me because Salesloft's customer service is significantly better than Outreach. Both tools have nearly identical capabilities, but actually using Salesloft and fixing issues with it …
Outreach is just as good as their competitors and from what I understand is much cheaper than some of them. I wasn't part of the buying process, but it seemed to happen pretty quickly so the decision makers in my company must have been impressed enough to make the decision to …
Outreach has more capability with local dialers and in the calling area. Outreach allows you to mark which phone numbers are verified, questionable, or invalid which makes the calling process much more efficient for sellers as they can ignore the numbers that they already …
We decided to leverage Outreach originally because it fit our needs in terms of sending emails at scale while also integrating other solutions and activities recorded within our Salesforce solution. Salesforce integration was a very important factor because that is where our …
Both HubSpot and Outreach are complex and useful tools but in my experience Outreach has more bells and whistles and is more intuitive and user-friendly. As an individual contributor I didn't have to pay for either tool BUT setting the price to the side I believe that outreach …
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Pardot is good as well but I found reporting lacks much more where Outreach is better for me.
Outreach does a great job being a one-stop-shop for all of your tools in one platform to help your SDR's and AE build pipelines and simplifying the process of nurturing/maintain communication with your contacts. You won't need to use other sales enablement tools with outreach. …
HubSpot is limited in the automation of its sequence, which at this time is still in the product roadmap. For example, on HubSpot sequences, even with the professional package, you cannot have different threads in one sequence; therefore, followup is extremely difficult. For …
The Outreach user interface and integrations with Outlook email are best in class. The integration with Outlook is seamless and allows you to perform many tasks directly from Outlook without having to engage with the Outreach app.
Outreach is more detailed and in depth than Apollo. The only reasons why I really liked Apollo was the UI and being able to research companies within the app- however, we use Zoominfo for reaching out now and it is better with more information. Outreach connects to ZI and …
I think Outreach is by far the best calling system compared to the ShoreTel phone system that I used in a previous sales role. It is much more elaborate, allowing the user to call text, or email from the system or sync to Gmail for email. The connectivity is greater and overall …
Outreach is by far superior to both Hubspot and Google Docs in terms of managing sales. Before I would need multiple apps to manage clients, send emails, book appointments, etc. Outreach does all of this in one place and so that is why I think it is the best out of the software …
I have used SalesLoft in the past, and Outreach is far and above that tool. Outreach has a much cleaner look and is much, much more user friendly. Further, the ability to track when/where contacts are opening my communications is more comprehensive than SalesLoft. I felt in the …
I have not personally evaluated any other products or services similar to Outreach. I am satisfied with my experience using Outreach and do not have any plans to change products.
I was in the early stages of implemented Salesloft and it seemed very complicated to get off the ground so outreach is a lot easier for users to use. The support from the Outreach CSM side has been tremendous though.
Outreach beats all three (SalesLoft, Pardot and hubspot) hands down. From sequencing leads to logging activity and the ability to call within the cloud-based app itself. Saves time, reduces duplicate work and improves overall visibility for our trainers, supervisors, managers …
When we were initially evaluating software, we just wanted a tool for BDRs to use. Outreach is a BDR powerhouse. As your organization grows, I would consider moving to SalesLoft, which integrates a lot of great features on the AE side of the house.
Honestly, this is a tough competition. It's comparing apples to apples. You wouldn't be making a mistake if you chose one over the other. I would say half the team liked Outreach better and other half liked SalesLoft. Not much difference between the two.
Outreach is well suited for teams that need to do cold outbound to prospects. It's easy enough to create sequences that will use a variety of touchpoints (email, inMail, call, etc...). It's also easy to share sequences with team members to collaborate and the very best messaging. Outreach's integration over Salesforce and Gmail is also invaluable, without it each team member would probably spend hours per week clicking between tabs just to get to prospect information On the other hand, Outreach is not the best to help you create content, as of this writing there is no AI support. It is also worth noting that Outreach's permission structure can create a lot of confusion for team members and that untangling errors at times can become complex
The ease of use for outreach is next to none. Everything is clearly explained, you can hop on a call with their support team whenever, and it effortlessly integrates into your computer. You can do everything you need sales related on it, and the learning curve is small. I'd recommend it as a first and last CRM.
The overall support of Outreach has been great. Whenever I have a problem, they were quick to fix it and typically respond within one business day. I don't typically have many requests for support because a lot of my questions can be answered through their knowledge panel. They have been fantastic to work with overall.
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
The huge positive impact it had was the team not needing to spend as much time as disengaged opps as they were engaged ones. We were able to set sequences to work with them while the team could focus on generating new leads or converting Opps.
For an AE - post demo communication is important. With templates and snippets we could just click a few buttons and have a really nice email sent out with the relevant information and then the next several steps already planned out. This freed up time for us and even allowed us to take calls a lot sooner after demo's then before. For busy days this was very helpful.