Pipeline CRM vs. TeamWave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipeline CRM
Score 7.3 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
TeamWave
Score 6.0 out of 10
N/A
TeamWave offers a way to manage sales, projects, team, clients & marketing on a single platform. Work management software for small businesses, with features including: Sales pipeline management Contact & relationship management Project Management & Time Tracking Integration with Google Workspace, Mailchimp, Xero, Quickbooks & more ReportsN/A
Pricing
Pipeline CRMTeamWave
Editions & Modules
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
No answers on this topic
Offerings
Pricing Offerings
Pipeline CRMTeamWave
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Pipeline CRMTeamWave
Top Pros
Top Cons
Features
Pipeline CRMTeamWave
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipeline CRM
6.9
5 Ratings
11% below category average
TeamWave
8.0
1 Ratings
3% above category average
Customer data management / contact management8.05 Ratings10.01 Ratings
Workflow management8.05 Ratings6.01 Ratings
Territory management7.04 Ratings00 Ratings
Opportunity management8.05 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)4.05 Ratings6.01 Ratings
Contract management5.05 Ratings00 Ratings
Quote & order management6.03 Ratings00 Ratings
Interaction tracking9.05 Ratings00 Ratings
Channel / partner relationship management7.04 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipeline CRM
7.8
3 Ratings
3% above category average
TeamWave
-
Ratings
Case management7.03 Ratings00 Ratings
Call center management8.21 Ratings00 Ratings
Help desk management8.21 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipeline CRM
5.0
4 Ratings
42% below category average
TeamWave
-
Ratings
Lead management8.04 Ratings00 Ratings
Email marketing2.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipeline CRM
4.5
5 Ratings
51% below category average
TeamWave
8.0
1 Ratings
5% above category average
Task management3.04 Ratings10.01 Ratings
Billing and invoicing management5.53 Ratings8.01 Ratings
Reporting5.03 Ratings6.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipeline CRM
6.7
5 Ratings
14% below category average
TeamWave
6.0
1 Ratings
25% below category average
Forecasting8.03 Ratings5.01 Ratings
Pipeline visualization5.05 Ratings9.01 Ratings
Customizable reports7.05 Ratings4.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipeline CRM
9.5
5 Ratings
23% above category average
TeamWave
6.0
1 Ratings
23% below category average
Custom fields10.05 Ratings7.01 Ratings
Custom objects10.05 Ratings00 Ratings
Scripting environment8.21 Ratings00 Ratings
API for custom integration10.05 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Pipeline CRM
6.0
3 Ratings
33% below category average
TeamWave
-
Ratings
Single sign-on capability6.02 Ratings00 Ratings
Role-based user permissions6.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipeline CRM
8.1
2 Ratings
10% above category average
TeamWave
-
Ratings
Social data8.12 Ratings00 Ratings
Social engagement8.21 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipeline CRM
4.6
3 Ratings
44% below category average
TeamWave
-
Ratings
Marketing automation2.03 Ratings00 Ratings
Compensation management7.31 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipeline CRM
8.0
5 Ratings
7% above category average
TeamWave
3.0
1 Ratings
85% below category average
Mobile access8.05 Ratings3.01 Ratings
Best Alternatives
Pipeline CRMTeamWave
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pipeline CRMTeamWave
Likelihood to Recommend
7.0
(6 ratings)
8.0
(1 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Pipeline CRMTeamWave
Likelihood to Recommend
PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
TeamWave
Only if you are constrained on cost and you need a good user experience.
Read full review
Pros
PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
TeamWave
  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Read full review
Cons
PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Read full review
TeamWave
  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review
Likelihood to Renew
PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Read full review
TeamWave
No answers on this topic
Usability
PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
TeamWave
As the organization scale and capability increases and the cost is not a constraint.
Read full review
Support Rating
PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Read full review
TeamWave
Responsive and solution oriented.
Read full review
Alternatives Considered
PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
TeamWave
TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
Read full review
Return on Investment
PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
TeamWave
  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
Read full review
ScreenShots

TeamWave Screenshots

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