What users are saying about
91 Ratings
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Top Rated
2264 Ratings
91 Ratings
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Score 7.9 out of 101

Salesforce

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Top Rated
2264 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Podio

I think Podio is flexible enough to be useful to almost any non profit or business. We built a suite of apps for event planning that completely streamlined our planning and logistics.
Amy Smoucha profile photo

Salesforce

Salesforce is amazing for many scenarios, pretty hard to find one that doesn't fit. It's great if you are an executive who needs to know everything about an account prior to a meeting, but doesn't want to have to look in a million different places. If you are a sales rep, and you need to know how many opportunities you've created or what's in your pipeline, your dashboard has it. Say you are a customer success manager, and you need to find out when or why a certain customer churned, theoretically it's all there in the opportunity. You should have their entire history, products suites, surveys and any supporting notes and documents.The only scenario I don't think SFDC excels in would be utilizing it as a ticketing system. There are just too many systems specifically geared to that industry that have it more built out and user-friendly.
John Hilburn profile photo

Feature Rating Comparison

Project Management

Podio
7.9
Salesforce
Task Management
Podio
9.1
Salesforce
Resource Management
Podio
8.1
Salesforce
Gantt Charts
Podio
4.5
Salesforce
Scheduling
Podio
7.0
Salesforce
Workflow Automation
Podio
8.5
Salesforce
Team Collaboration
Podio
9.5
Salesforce
Support for Agile Methodology
Podio
8.5
Salesforce
Support for Waterfall Methodology
Podio
9.3
Salesforce
Document Management
Podio
7.6
Salesforce
Email integration
Podio
7.2
Salesforce
Mobile Access
Podio
5.3
Salesforce
Timesheet Tracking
Podio
7.5
Salesforce
Change request and Case Management
Podio
9.0
Salesforce
Budget and Expense Management
Podio
8.7
Salesforce

Professional Services Automation

Podio
7.7
Salesforce
Quotes/estimates
Podio
7.4
Salesforce
Invoicing
Podio
8.2
Salesforce
Project & financial reporting
Podio
7.7
Salesforce
Integration with accounting software
Podio
7.5
Salesforce

Sales Force Automation

Podio
Salesforce
8.4
Customer data management / contact management
Podio
Salesforce
8.9
Workflow management
Podio
Salesforce
8.2
Territory management
Podio
Salesforce
8.3
Opportunity management
Podio
Salesforce
8.7
Integration with email client (e.g., Outlook or Gmail)
Podio
Salesforce
8.1
Contract management
Podio
Salesforce
7.8
Quote & order management
Podio
Salesforce
8.0
Interaction tracking
Podio
Salesforce
8.9
Channel / partner relationship management
Podio
Salesforce
8.2

Customer Service & Support

Podio
Salesforce
8.5
Case management
Podio
Salesforce
9.0
Call center management
Podio
Salesforce
8.4
Help desk management
Podio
Salesforce
8.3

Marketing Automation

Podio
Salesforce
7.9
Lead management
Podio
Salesforce
8.3
Email marketing
Podio
Salesforce
7.5

CRM Project Management

Podio
Salesforce
7.9
Task management
Podio
Salesforce
8.5
Billing and invoicing management
Podio
Salesforce
6.7
Reporting
Podio
Salesforce
8.5

CRM Reporting & Analytics

Podio
Salesforce
8.5
Forecasting
Podio
Salesforce
8.1
Pipeline visualization
Podio
Salesforce
8.8
Customizable reports
Podio
Salesforce
8.7

Customization

Podio
Salesforce
8.2
Custom fields
Podio
Salesforce
8.3
Custom objects
Podio
Salesforce
8.4
Scripting environment
Podio
Salesforce
7.9
API for custom integration
Podio
Salesforce
8.1

Security

Podio
Salesforce
8.7
Single sign-on capability
Podio
Salesforce
8.6
Role-based user permissions
Podio
Salesforce
8.9

Social CRM

Podio
Salesforce
7.5
Social data
Podio
Salesforce
7.5
Social engagement
Podio
Salesforce
7.4

Integrations with 3rd-party Software

Podio
Salesforce
8.2
Marketing automation
Podio
Salesforce
8.5
Compensation management
Podio
Salesforce
7.9

Platform

Podio
Salesforce
7.5
Mobile access
Podio
Salesforce
7.5

Pros

Podio

  • Flexible - Podio is built on customizing the apps to fit your needs and expectations
  • Adaptable - we've been able to pivot how we use it as we learn more with minimal loss of actual data
  • Good at everything - so far everything we've thrown at it has worked out pretty well
No photo available

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn profile photo

Cons

Podio

  • The biggest issue with Podio is the confusion with contacts. Podio has multiple forms of contacts which can be confusing and impact functionality. For CRM external contacts can be used but they can't be customized as needed (grouped by organization, link to social profiles, etc). To address this creating a contacts app works but limits other functionality (seeing contacts as contacts from mobile, callouts in comments). Currently I am using the contacts as an app method but hope the developers will integrate this better in the future.
  • The double edged sword of functionality vs simplicity falls a little against Podio as a platform. While many of the key functions are well thought out the inability to customize as needed can be frustrating. Coming from a traditional database (access, salesforce, etc) mentality the lack of data types and ability to customize is limiting.
  • Mobile access can also be frustrating depending on the use. Podio has stated that they want the system to be live and interactive so having an offline version doesn't make sense. While that makes sense it can be a deal breaker for mobile users with spotty connections.
Keller Baum profile photo

Salesforce

  • Reporting. At times it's a little too robust, and can lack certain intuitive features, especially when it comes to filters.
  • Drag n Drop. It would be great to be able to drag and drop a file directly into an Opportunity or Account.
John Hilburn profile photo

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
There is an increasing demand for flexible work hours, telecommuting and tapping into 3rd party expertise (freelancers, consultants) when needed. Podio not only streamlines work internally, but also provides the business with means to meet these demands.

Podio, and similar platforms in general, enables us to transform the business to a more agile model where collaboration is enabled by design, not by enforcement.
Emre Tuncbilek profile photo

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli profile photo

Usability

Podio

Podio 6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
No photo available

Salesforce

Salesforce 8.0
Based on 34 answers
While it certainly has a learning curve, once you get the hang of it and learn the ins and outs of the features you can easily work out of the platform pretty seamlessly. Less so if your organization has made a mess of the instance, but in a well manicured instance there isn't a better or easier option.
John Cupoli profile photo

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.
Jan Florian Maas profile photo

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk profile photo

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
No photo available

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk profile photo

Support

Podio

Podio 9.0
Based on 2 answers
Very fast responses from our own CSM. Very knowledgable and eager to make us successful
Harold Klaassen profile photo

Salesforce

Salesforce 4.7
Based on 30 answers
Customer services was friendly. For development objects and for business process adjustments, you are better served by a 3rd party Salesforce consulting partner.
Rob Gottschalk profile photo

In-Person Training

Podio

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk profile photo

Online Training

Podio

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
The premier level of training is capable of preparing any individual from infant user, to technical architect. That is not hyperbole.
Kyle Dugger profile photo

Implementation

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
No photo available

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk profile photo

Alternatives Considered

Podio

Podio is a custom solution, where Mavenlink was a less robust, less feature-rich solution. We simply outgrew Mavenlink and don't have any regrets. Mavenlink did its job during the time we used it. In order for us to successfully grow with our business, we needed a custom-built solution.
No photo available

Salesforce

Salesforce Lightning just feels like a newer, more integrated platform. NetSuite was even slower with legacy data. Charts and graphs were not as easy to view. Information got lost very quickly. You had to know exactly where to look to get the information you require. Salesforce has very nice integrations with smooth API's. It is agile for the most part. Information is easily visible and organized.
Loren Lund profile photo

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
No photo available

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos profile photo

Return on Investment

Podio

  • Helps streamline notes and communication amongst the team.
  • Keeps track of everything in one place.
  • Can access on the go via mobile.
Heather Neisen profile photo

Salesforce

  • Creates efficiency with the ability to hunt down info fast. If you feel the need to measure that sort of thing, knock yourself out. Kind of like asking what the ROI if a phone is.
  • It can become something of a trap when trying to innovate a process - of you can't fit your new idea into the SF structure you've created, it will be harder to get it implemented.
  • It can be a kind of Swiss army knife for housing a new process - sales support, customer service, etc., but is sometimes not the optimal tool for the job.
Kent White profile photo

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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