PrestaShop vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PrestaShop
Score 7.2 out of 10
N/A
PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…N/A
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
PrestaShopSAP Commerce Cloud
Editions & Modules
PrestaShop
Free
No answers on this topic
Offerings
Pricing Offerings
PrestaShopSAP Commerce Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PrestaShopSAP Commerce Cloud
Considered Both Products
PrestaShop

No answer on this topic

SAP Commerce Cloud
Chose SAP Commerce Cloud
In terms of price is not comparable with Open Source platforms, but not in capabilities, functionality, security, customization and many other things either. I use this system for different clients, and I can assure you that every project has his right solution. Sometimes SAP …
Chose SAP Commerce Cloud
Hybris is a massive enterprise-grade system that is built for scale. If your business has <1000 SKUs in the catalog and lacks a large full-stack +java e-commerce dev team, stick to a lighter, more agile solution. Hybris is a nuclear aircraft carrier, and it will take a lot of …
Top Pros
Top Cons
Features
PrestaShopSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
PrestaShop
7.3
5 Ratings
5% below category average
SAP Commerce Cloud
8.2
67 Ratings
6% above category average
Product catalog & listings9.75 Ratings8.463 Ratings
Product management7.75 Ratings8.964 Ratings
Bulk product upload5.04 Ratings8.662 Ratings
Branding5.04 Ratings8.162 Ratings
Mobile storefront9.75 Ratings8.160 Ratings
Product variations5.04 Ratings8.359 Ratings
Website integration9.85 Ratings8.363 Ratings
Visual customization6.04 Ratings7.760 Ratings
CMS7.85 Ratings7.460 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
PrestaShop
6.9
5 Ratings
10% below category average
SAP Commerce Cloud
8.1
61 Ratings
6% above category average
Abandoned cart recovery6.03 Ratings8.014 Ratings
Checkout user experience7.95 Ratings8.260 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
PrestaShop
7.8
5 Ratings
7% below category average
SAP Commerce Cloud
8.2
53 Ratings
2% below category average
eCommerce security7.85 Ratings8.253 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
PrestaShop
6.6
12 Ratings
14% below category average
SAP Commerce Cloud
7.8
60 Ratings
3% above category average
Promotions & discounts7.95 Ratings7.759 Ratings
Personalized recommendations5.14 Ratings8.254 Ratings
SEO6.912 Ratings7.451 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
PrestaShop
9.0
5 Ratings
14% above category average
SAP Commerce Cloud
8.9
61 Ratings
13% above category average
Multi-site management7.85 Ratings8.657 Ratings
Order processing8.85 Ratings9.259 Ratings
Inventory management9.65 Ratings9.254 Ratings
Shipping10.04 Ratings8.955 Ratings
Custom functionality8.75 Ratings8.858 Ratings
Best Alternatives
PrestaShopSAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PrestaShopSAP Commerce Cloud
Likelihood to Recommend
7.6
(13 ratings)
8.6
(69 ratings)
Likelihood to Renew
1.0
(1 ratings)
10.0
(2 ratings)
Usability
3.0
(1 ratings)
9.0
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
2.0
(1 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.0
(48 ratings)
Product Scalability
8.0
(1 ratings)
9.2
(48 ratings)
User Testimonials
PrestaShopSAP Commerce Cloud
Likelihood to Recommend
PrestaShop
This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
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SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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Pros
PrestaShop
  • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
  • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
  • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
PrestaShop
  • Not a lot of free templates.
  • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
  • Being able to change the look of your automatic emails via default settings can also be introduced.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
PrestaShop
Considering the problems we had and still have, 0.
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SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
PrestaShop
The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
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SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
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Reliability and Availability
PrestaShop
100s of implementation and so far no major security breaches.
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SAP
No answers on this topic
Performance
PrestaShop
Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
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SAP
No answers on this topic
Support Rating
PrestaShop
Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
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SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
PrestaShop
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
PrestaShop
It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
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SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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Scalability
PrestaShop
This is the best example of "If it's not broken, don't fix it!".
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SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
PrestaShop
  • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
  • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
  • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
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ScreenShots

PrestaShop Screenshots

Screenshot of Screenshot of Screenshot of

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts