What users are saying about
Top Rated
887 Ratings
66 Ratings
Top Rated
887 Ratings
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Score 8 out of 100
66 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Zoho Books

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

QuickBooks Online
7.6
Zoho Books
Pay calculation
QuickBooks Online
8.4
Zoho Books
Benefit plan administration
QuickBooks Online
6.5
Zoho Books
Direct deposit files
QuickBooks Online
6.6
Zoho Books
Salary revision and increment management
QuickBooks Online
7.7
Zoho Books
Reimbursement management
QuickBooks Online
8.7
Zoho Books

Customization

QuickBooks Online
7.6
Zoho Books
7.3
API for custom integration
QuickBooks Online
8.0
Zoho Books
7.3
Plug-ins
QuickBooks Online
7.2
Zoho Books

Security

QuickBooks Online
8.6
Zoho Books
8.3
Single sign-on capability
QuickBooks Online
8.8
Zoho Books
8.8
Role-based user permissions
QuickBooks Online
8.5
Zoho Books
7.8

Reporting & Analytics

QuickBooks Online
8.1
Zoho Books
8.2
Dashboards
QuickBooks Online
8.1
Zoho Books
8.0
Standard reports
QuickBooks Online
8.2
Zoho Books
7.6
Custom reports
QuickBooks Online
8.0
Zoho Books
9.0

General Ledger and Configurable Accounting

QuickBooks Online
7.1
Zoho Books
7.8
Accounts payable
QuickBooks Online
8.2
Zoho Books
7.6
Accounts receivable
QuickBooks Online
8.6
Zoho Books
7.6
Cash management
QuickBooks Online
7.8
Zoho Books
7.7
Bank reconciliation
QuickBooks Online
7.6
Zoho Books
7.2
Expense management
QuickBooks Online
7.8
Zoho Books
7.9
Time tracking
QuickBooks Online
4.9
Zoho Books
7.5
Fixed asset management
QuickBooks Online
5.8
Zoho Books
Multi-currency support
QuickBooks Online
4.2
Zoho Books
8.7
Multi-division support
QuickBooks Online
7.9
Zoho Books
Regulations compliance
QuickBooks Online
6.1
Zoho Books
7.4
Electronic tax filing
QuickBooks Online
8.2
Zoho Books
Self-service portal
QuickBooks Online
7.4
Zoho Books
8.4
Global Financial Support
QuickBooks Online
6.4
Zoho Books
Primary and Secondary Ledgers
QuickBooks Online
7.2
Zoho Books
Intercompany Accounting
QuickBooks Online
6.7
Zoho Books
Localizations
QuickBooks Online
8.8
Zoho Books
Journals and Reconciliations
QuickBooks Online
7.5
Zoho Books
Enterprise Accounting
QuickBooks Online
7.2
Zoho Books
Configurable Accounting
QuickBooks Online
6.2
Zoho Books
Centralized Rules Framework
QuickBooks Online
7.9
Zoho Books
Standardized Processes
QuickBooks Online
7.7
Zoho Books

Inventory Management

QuickBooks Online
7.3
Zoho Books
8.8
Inventory tracking
QuickBooks Online
6.5
Zoho Books
8.6
Automatic reordering
QuickBooks Online
8.7
Zoho Books
8.9
Location management
QuickBooks Online
8.2
Zoho Books
Manufacturing module
QuickBooks Online
5.7
Zoho Books

Order Management

QuickBooks Online
6.8
Zoho Books
8.0
Pricing
QuickBooks Online
7.2
Zoho Books
7.7
Order entry
QuickBooks Online
8.2
Zoho Books
8.5
Credit card processing
QuickBooks Online
7.4
Zoho Books
8.6
Cost of goods sold
QuickBooks Online
7.5
Zoho Books
7.1
Order Orchestration
QuickBooks Online
5.6
Zoho Books
End-to-end order visibility
QuickBooks Online
6.6
Zoho Books
Order exception Resolution
QuickBooks Online
4.7
Zoho Books

Pros

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Zoho Books

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Nathan Sichilongo | TrustRadius Reviewer

Cons

QuickBooks Online

  • Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
  • Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
  • Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
Anonymous | TrustRadius Reviewer

Zoho Books

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Mike James | TrustRadius Reviewer

Likelihood to Renew

QuickBooks Online

QuickBooks Online 9.5
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Usability

QuickBooks Online

QuickBooks Online 5.6
Based on 16 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Zoho Books

Zoho Books 2.0
Based on 2 answers
Super easy to use!
Brandy Perez | TrustRadius Reviewer

Reliability and Availability

QuickBooks Online

QuickBooks Online 5.6
Based on 6 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Performance

QuickBooks Online

QuickBooks Online 7.9
Based on 4 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Support Rating

QuickBooks Online

QuickBooks Online 3.6
Based on 14 answers
We spent over $2000 to get set up on QuickBooks Time (TSheets), and it still isn't showing up correctly in our client profitability reports. And our accountant says he's unable to help any further because he's over his knowledge level at this point. The online support never seems to give us helpful results, so you need to call. Calling into QuickBooks on a time-tracking or payroll question though usually results in them telling us to call TSheets, and vice versa. This seems to come from TSheets being a separate company that has been purchased by QuickBooks, so we're now ping-ponging between the two. TSheets Customer Service is awful, so we always try QuickBooks help first and hope that QBks can solve the problem.
Anonymous | TrustRadius Reviewer

Zoho Books

Zoho Books 1.0
Based on 2 answers
The people are great. They follow the party line when working with us. There is clearly no intent to provide integration to the employee expenseThere is no intent to make the bank reconciliations system work in a manner consistent with US Accounting principles. There is no intent make the payroll system one that can easily cut a paycheck. Which brings up the fact that adjusting the printing on a check is very laborious and you only get close. You cannot get perfect
Mike James | TrustRadius Reviewer

Implementation Rating

QuickBooks Online

QuickBooks Online 5.2
Based on 6 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Alternatives Considered

QuickBooks Online

QuickBooks Online was much easier to use across a non-profit where we needed people in multiple locations working on different servers to access the financial data at once, it also allowed us to connect our bank accounts to the software which was a huge benefit of the program, these were main differentiators between the online product and the desktop version that we trialed. We have also used Wave in the past for accounting and still use it for it's invoicing features because of the nice invoices it creates for our organization at no cost. Microsoft Excel is what we used before Online version so QuickBooks is much more advanced than that.
Dylan DeClerck | TrustRadius Reviewer

Zoho Books

We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Mike Koolwijk | TrustRadius Reviewer

Return on Investment

QuickBooks Online

  • QuickBooks Online ("QBO") has allowed us to increase our efficiency by at least 20% on clients where we handle their actual activity entry. The use of bank feeds has been the largest contributor to this because we can memorize transactions and what categorization needs to happen to them - virtually eliminating the need to key in information for those clients.
  • We are able to service more clients who are coming to us that want to use or already use a cloud based solution. Probably 2 of every 5 new clients already are using a cloud solution or want to use a cloud solution.
  • We are able to have access to the clients books immediately via the easy granting of a free "Accountant's Login." Clients love that they don't have to pay for this easy to use feature and that we can immediately start collaborating on new work without having to jump through hoops to gain access.
Anonymous | TrustRadius Reviewer

Zoho Books

  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Cedric Haynes | TrustRadius Reviewer

Screenshots

QuickBooks Online

Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Zoho Books

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Books Editions & Modules

Edition
Basic$9
Standard$19
Professional$29
    Additional Pricing Details
    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get two months off (Basic - $90, Standard - $190, Professional - $290)

    Rating Summary

    Likelihood to Recommend

    QuickBooks Online
    7.5
    Zoho Books
    7.6

    Likelihood to Renew

    QuickBooks Online
    9.5
    Zoho Books

    Usability

    QuickBooks Online
    5.6
    Zoho Books
    2.0

    Reliability and Availability

    QuickBooks Online
    5.6
    Zoho Books

    Performance

    QuickBooks Online
    7.9
    Zoho Books

    Support Rating

    QuickBooks Online
    3.6
    Zoho Books
    1.0

    Implementation Rating

    QuickBooks Online
    5.2
    Zoho Books

    Add comparison