What users are saying about

Recruit CRM vs SmartRecruiters

Recruit CRM
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Top Rated
18 Ratings
SmartRecruiters
Top Rated
206 Ratings

Recruit CRM

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Top Rated
18 Ratings
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Score 9.3 out of 100

Based on 18 reviews and ratings

SmartRecruiters

Top Rated
206 Ratings
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Score 8.4 out of 100

Based on 206 reviews and ratings

Feature Set Ratings

  • Recruit CRM ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.7

Recruit CRM

87%
7.8

SmartRecruiters

78%
Recruit CRM ranks higher in 13/15 features
Recruit CRM ranks higher in 13/15 features

Job Requisition Management

8.2
82%
12 Ratings
8.6
86%
98 Ratings

Company Website Posting

9.3
93%
12 Ratings
8.4
84%
102 Ratings

Publish to Social Media

8.9
89%
9 Ratings
7.6
76%
102 Ratings

Job Search Site Posting

9.3
93%
9 Ratings
7.6
76%
106 Ratings

Customized Application Form

8.8
88%
12 Ratings
8.2
82%
94 Ratings

Resume Management

8.2
82%
13 Ratings
8.0
80%
107 Ratings

Duplicate Candidate Prevention

8.1
81%
12 Ratings
5.7
57%
101 Ratings

Candidate Search

9.0
90%
13 Ratings
7.3
73%
110 Ratings

Applicant Tracking

9.3
93%
12 Ratings
8.7
87%
113 Ratings

Collaboration

8.6
86%
11 Ratings
9.1
91%
104 Ratings

Task Creation and Delegation

8.2
82%
12 Ratings
7.7
77%
89 Ratings

Email Templates

9.2
92%
12 Ratings
8.0
80%
101 Ratings

User Permissions

9.0
90%
11 Ratings
8.0
80%
96 Ratings

Notifications and Alerts

8.4
84%
11 Ratings
7.9
79%
108 Ratings

Reporting

7.5
75%
11 Ratings
6.5
65%
94 Ratings

Attribute Ratings

  • Recruit CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Recruit CRM and SmartRecruiters are tied in 1 area: Usability

Likelihood to Recommend

9.4

Recruit CRM

94%
13 Ratings
8.6

SmartRecruiters

86%
116 Ratings

Likelihood to Renew

Recruit CRM

N/A
0 Ratings
10.0

SmartRecruiters

100%
14 Ratings

Usability

9.0

Recruit CRM

90%
12 Ratings
9.0

SmartRecruiters

90%
13 Ratings

Availability

Recruit CRM

N/A
0 Ratings
9.0

SmartRecruiters

90%
2 Ratings

Performance

Recruit CRM

N/A
0 Ratings
10.0

SmartRecruiters

100%
2 Ratings

Support Rating

9.7

Recruit CRM

97%
12 Ratings
8.7

SmartRecruiters

87%
13 Ratings

Implementation Rating

Recruit CRM

N/A
0 Ratings
9.1

SmartRecruiters

91%
3 Ratings

Product Scalability

Recruit CRM

N/A
0 Ratings
9.0

SmartRecruiters

90%
1 Rating

Likelihood to Recommend

Recruit CRM

Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.

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Anonymous | TrustRadius Reviewer
Verified User
View all 116 answers on this topic

Pros

Recruit CRM

  • Easy parsing Resume
  • Adding contacts, Companies, candidates with ease from Linkedin
  • setting tasks and calendar invites
  • Advanced boolean search of candidates
  • reports on Activities
  • Fully Customize system
  • Email triggers
  • contact stages
  • Hiring pipeline
  • Deals pipeline
  • Phone calling & Recording Settings
  • Deal Pipeline

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Randy Barrett | TrustRadius Reviewer
Randy Barrett
View all 13 answers on this topic

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.

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Anonymous | TrustRadius Reviewer
Verified User
View all 116 answers on this topic

Cons

Recruit CRM

  • They are adding a lot of features all the time which can be annoying
  • They are usually catching up with features that other programs have rather than being more innovative
  • Other than this, I do not really have any complaints about this software

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version

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Anonymous | TrustRadius Reviewer
Verified User
View all 116 answers on this topic

Pricing Details

Recruit CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$69 per user

Recruit CRM Editions & Modules

Edition
Team$69.001
Enterprise$125.001
  1. per user
Additional Pricing Details
—

SmartRecruiters

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

Starting Price

$0 per month

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Likelihood to Renew

Recruit CRM

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts

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Josh Krakauer | TrustRadius Reviewer
Josh Krakauer
View all 14 answers on this topic

Usability

Recruit CRM

Recruit CRM 9.0
Based on 12 answers
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.

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D N | TrustRadius Reviewer
D N
View all 12 answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 13 answers
SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.

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Mark McCully | TrustRadius Reviewer
Mark McCully
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Reliability and Availability

Recruit CRM

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 2 answers
Rarely is there an issue and if the product is down, it typically is restored quickly.

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Joel Zak | TrustRadius Reviewer
Joel Zak
View all 2 answers on this topic

Performance

Recruit CRM

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 2 answers
I have no complaints about performance. The system works virtually flawless.

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Joel Zak | TrustRadius Reviewer
Joel Zak
View all 2 answers on this topic

Support Rating

Recruit CRM

Recruit CRM 9.7
Based on 12 answers
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.

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D N | TrustRadius Reviewer
D N
View all 12 answers on this topic

SmartRecruiters

SmartRecruiters 8.7
Based on 13 answers
I would give this rating as it is the best platform for HR to solve their recruitment problems along with their team. As it has got multiple features to exposure. It has made my communication with hiring managers much easier, I don't need to write emails, neither they do. They like it very much. The rating card of the candidates after the Interview is the very best feature of it. Would love to use it again in Future

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

In-Person Training

Recruit CRM

No answers on this topic

SmartRecruiters

Quick and easy to learn.

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Aaron Fitzgerald | TrustRadius Reviewer
Aaron Fitzgerald
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Implementation Rating

Recruit CRM

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.1
Based on 3 answers
It really was a painless and easy process to switch to SmartRecruiters.

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Joel Zak | TrustRadius Reviewer
Joel Zak
View all 3 answers on this topic

Alternatives Considered

Recruit CRM

We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.

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Michelle Sexton | TrustRadius Reviewer
Michelle Sexton
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Scalability

Recruit CRM

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.

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Joel Zak | TrustRadius Reviewer
Joel Zak
View all 1 answers on this topic

Return on Investment

Recruit CRM

  • Huge Impact on ROI (This is going from having no ATS to having an ATS)
  • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
  • Has allowed us to maintain a relatively low cost in our tooling

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

SmartRecruiters

  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.

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Anonymous | TrustRadius Reviewer
Verified User
View all 116 answers on this topic

Screenshots

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