23 Ratings
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Score 8.4 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Sales Force Automation

    8.0

    Salesflare

    80%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 9/9 features

    Customer data management / contact management

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Workflow management

    8.2
    82%
    11 Ratings
    N/A
    0 Ratings

    Territory management

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.1
    81%
    11 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.1
    91%
    11 Ratings
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.2
    82%
    7 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.3

    Salesflare

    83%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Case management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call center management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    8.2

    Salesflare

    82%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Lead management

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Email marketing

    8.2
    82%
    9 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.0

    Salesflare

    80%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Task management

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Reporting

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    Salesflare

    80%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Forecasting

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.9
    89%
    11 Ratings
    N/A
    0 Ratings

    Customizable reports

    7.5
    75%
    10 Ratings
    N/A
    0 Ratings

    Customization

    8.8

    Salesflare

    88%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Custom fields

    8.3
    83%
    10 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Security

    8.2

    Salesflare

    82%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Single sign-on capability

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Social CRM

    8.4

    Salesflare

    84%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Social data

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Social engagement

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.7

    Salesflare

    87%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Marketing automation

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Compensation management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Platform

    8.7

    Salesflare

    87%

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 1/1 features

    Mobile access

    8.7
    87%
    11 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Salesflare is rated higher in 1 area: Support Rating
    • InsideSales.com / XANT Predictive Pipeline (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    9.0

    Salesflare

    90%
    11 Ratings
    10.0

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    100%
    8 Ratings

    Likelihood to Renew

    Salesflare

    N/A
    0 Ratings
    7.4

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    74%
    6 Ratings

    Usability

    8.9

    Salesflare

    89%
    9 Ratings
    9.0

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    90%
    4 Ratings

    Availability

    Salesflare

    N/A
    0 Ratings
    6.8

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    68%
    6 Ratings

    Performance

    Salesflare

    N/A
    0 Ratings
    5.8

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    58%
    6 Ratings

    Support Rating

    9.1

    Salesflare

    91%
    9 Ratings
    9.0

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    90%
    12 Ratings

    In-Person Training

    Salesflare

    N/A
    0 Ratings
    5.8

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    58%
    2 Ratings

    Online Training

    Salesflare

    N/A
    0 Ratings
    7.0

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    70%
    2 Ratings

    Implementation Rating

    Salesflare

    N/A
    0 Ratings
    6.8

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    68%
    6 Ratings

    Likelihood to Recommend

    Salesflare

    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review

    Discontinued Products

    C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
    Read full review

    Pros

    Salesflare

    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review

    Discontinued Products

    • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
    • This gives much better visibility for management to coach.
    Read full review

    Cons

    Salesflare

    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Read full review

    Discontinued Products

    • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
    • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
    • It actually was unavailable at EOQ one time.
    • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
    • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
    • The query tool is a little hard to use and we have found that queries are very slow and lock up.
    Read full review

    Pricing Details

    Salesflare

    Starting Price

    $29 per user per month

    Editions & Modules

    Salesflare editions and modules pricing
    EditionModules
    Growth291
    Pro492
    Enterprise993

    Footnotes

    1. per user per month
    2. per user per month
    3. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Starting Price

    Editions & Modules

    InsideSales.com / XANT Predictive Pipeline (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Likelihood to Renew

      Salesflare

      No answers on this topic

      Discontinued Products

      C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
      Read full review

      Usability

      Salesflare

      The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
      Read full review

      Discontinued Products

      From a sales manager’s perspective it was fairly easy to use the base
      functionality (just viewing current pipeline) and much harder to look at
      analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
      Read full review

      Reliability and Availability

      Salesflare

      No answers on this topic

      Discontinued Products

      In 2 years we have only had 1 uptime issue for around 45 min.
      Read full review

      Performance

      Salesflare

      No answers on this topic

      Discontinued Products

      We have experienced sluggish performance.

      We have found that queries are very slow and lock up.
      Read full review

      Support Rating

      Salesflare

      Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
      Read full review

      Discontinued Products

      C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
      Read full review

      In-Person Training

      Salesflare

      No answers on this topic

      Discontinued Products

      Good assistance on set up and detailed training
      Read full review

      Online Training

      Salesflare

      No answers on this topic

      Discontinued Products

      Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
      Read full review

      Implementation Rating

      Salesflare

      No answers on this topic

      Discontinued Products

      Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

      I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
      Read full review

      Alternatives Considered

      Salesflare

      Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
      Read full review

      Discontinued Products

      Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
      Read full review

      Return on Investment

      Salesflare

      • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
      • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
      Read full review

      Discontinued Products

      • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
      • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
      Read full review

      Screenshots

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