<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
21 Ratings

Salesflare

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Salesflare

In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Aononna Tazin | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Salesflare
8.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Customer data management / contact management
Salesflare
8.5
InsideSales.com / XANT Predictive Pipeline (discontinued)
Workflow management
Salesflare
8.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Territory management
Salesflare
5.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
Opportunity management
Salesflare
8.2
InsideSales.com / XANT Predictive Pipeline (discontinued)
Integration with email client (e.g., Outlook or Gmail)
Salesflare
9.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
Contract management
Salesflare
10.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Quote & order management
Salesflare
6.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
Interaction tracking
Salesflare
8.5
InsideSales.com / XANT Predictive Pipeline (discontinued)
Channel / partner relationship management
Salesflare
8.1
InsideSales.com / XANT Predictive Pipeline (discontinued)

Customer Service & Support

Salesflare
8.3
InsideSales.com / XANT Predictive Pipeline (discontinued)
Case management
Salesflare
9.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Call center management
Salesflare
7.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Help desk management
Salesflare
9.0
InsideSales.com / XANT Predictive Pipeline (discontinued)

Marketing Automation

Salesflare
8.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Lead management
Salesflare
8.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Email marketing
Salesflare
8.0
InsideSales.com / XANT Predictive Pipeline (discontinued)

CRM Project Management

Salesflare
8.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
Task management
Salesflare
8.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
Billing and invoicing management
Salesflare
8.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Reporting
Salesflare
8.1
InsideSales.com / XANT Predictive Pipeline (discontinued)

CRM Reporting & Analytics

Salesflare
7.9
InsideSales.com / XANT Predictive Pipeline (discontinued)
Forecasting
Salesflare
7.6
InsideSales.com / XANT Predictive Pipeline (discontinued)
Pipeline visualization
Salesflare
9.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
Customizable reports
Salesflare
7.2
InsideSales.com / XANT Predictive Pipeline (discontinued)

Customization

Salesflare
8.9
InsideSales.com / XANT Predictive Pipeline (discontinued)
Custom fields
Salesflare
8.5
InsideSales.com / XANT Predictive Pipeline (discontinued)
Custom objects
Salesflare
10.0
InsideSales.com / XANT Predictive Pipeline (discontinued)
API for custom integration
Salesflare
8.4
InsideSales.com / XANT Predictive Pipeline (discontinued)

Security

Salesflare
8.3
InsideSales.com / XANT Predictive Pipeline (discontinued)
Single sign-on capability
Salesflare
8.6
InsideSales.com / XANT Predictive Pipeline (discontinued)
Role-based user permissions
Salesflare
8.1
InsideSales.com / XANT Predictive Pipeline (discontinued)

Social CRM

Salesflare
8.5
InsideSales.com / XANT Predictive Pipeline (discontinued)
Social data
Salesflare
8.4
InsideSales.com / XANT Predictive Pipeline (discontinued)
Social engagement
Salesflare
8.6
InsideSales.com / XANT Predictive Pipeline (discontinued)

Integrations with 3rd-party Software

Salesflare
8.5
InsideSales.com / XANT Predictive Pipeline (discontinued)
Marketing automation
Salesflare
8.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
Compensation management
Salesflare
9.0
InsideSales.com / XANT Predictive Pipeline (discontinued)

Platform

Salesflare
8.7
InsideSales.com / XANT Predictive Pipeline (discontinued)
Mobile access
Salesflare
8.7
InsideSales.com / XANT Predictive Pipeline (discontinued)

Pros

Salesflare

  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Gilles De Clerck | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

  • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
  • This gives much better visibility for management to coach.
Brendan White | TrustRadius Reviewer

Cons

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
  • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
  • It actually was unavailable at EOQ one time.
  • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
  • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
  • The query tool is a little hard to use and we have found that queries are very slow and lock up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Salesflare

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 7.4
Based on 6 answers
C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
Jason Myers | TrustRadius Reviewer

Usability

Salesflare

Salesflare 8.9
Based on 9 answers
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Tomer Aharon | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 9.0
Based on 4 answers
From a sales manager’s perspective it was fairly easy to use the base
functionality (just viewing current pipeline) and much harder to look at
analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
Steve Stevenson | TrustRadius Reviewer

Reliability and Availability

Salesflare

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 6.8
Based on 6 answers
In 2 years we have only had 1 uptime issue for around 45 min.
Brendan White | TrustRadius Reviewer

Performance

Salesflare

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 5.8
Based on 6 answers
We have experienced sluggish performance.

We have found that queries are very slow and lock up.
Anonymous | TrustRadius Reviewer

Support Rating

Salesflare

Salesflare 9.1
Based on 9 answers
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Sampath S | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 9.0
Based on 12 answers
C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
Scott Johnson | TrustRadius Reviewer

In-Person Training

Salesflare

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 5.8
Based on 2 answers
Good assistance on set up and detailed training
Brendan White | TrustRadius Reviewer

Online Training

Salesflare

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 7.0
Based on 2 answers
Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
Anonymous | TrustRadius Reviewer

Implementation Rating

Salesflare

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 6.8
Based on 6 answers
Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
Richard Kersten | TrustRadius Reviewer

Return on Investment

Salesflare

  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Aononna Tazin | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

  • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
  • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
Kristin Lucas | TrustRadius Reviewer

Screenshots

InsideSales.com / XANT Predictive Pipeline (discontinued)

Pricing Details

Salesflare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesflare Editions & Modules

Edition
Growth$291
Pro$491
Enterprise$991
  1. per user per month
Additional Pricing Details

InsideSales.com / XANT Predictive Pipeline (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

InsideSales.com / XANT Predictive Pipeline (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Salesflare
9.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
10.0

Likelihood to Renew

Salesflare
InsideSales.com / XANT Predictive Pipeline (discontinued)
7.4

Usability

Salesflare
8.9
InsideSales.com / XANT Predictive Pipeline (discontinued)
9.0

Reliability and Availability

Salesflare
InsideSales.com / XANT Predictive Pipeline (discontinued)
6.8

Performance

Salesflare
InsideSales.com / XANT Predictive Pipeline (discontinued)
5.8

Support Rating

Salesflare
9.1
InsideSales.com / XANT Predictive Pipeline (discontinued)
9.0

In-Person Training

Salesflare
InsideSales.com / XANT Predictive Pipeline (discontinued)
5.8

Online Training

Salesflare
InsideSales.com / XANT Predictive Pipeline (discontinued)
7.0

Implementation Rating

Salesflare
InsideSales.com / XANT Predictive Pipeline (discontinued)
6.8

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