Top Rated
39 Ratings
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Score 7.9 out of 100
25 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Velocify by ICE Mortgage Technology is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.9

Showpad Content

79%
14 Ratings
8.0

Velocify by ICE Mortgage Technology

80%
12 Ratings

Likelihood to Renew

Showpad Content

N/A
0 Ratings
5.1

Velocify by ICE Mortgage Technology

51%
5 Ratings

Usability

Showpad Content

N/A
0 Ratings
10.0

Velocify by ICE Mortgage Technology

100%
1 Rating

Availability

Showpad Content

N/A
0 Ratings
10.0

Velocify by ICE Mortgage Technology

100%
2 Ratings

Performance

Showpad Content

N/A
0 Ratings
10.0

Velocify by ICE Mortgage Technology

100%
2 Ratings

Support Rating

7.7

Showpad Content

77%
6 Ratings
10.0

Velocify by ICE Mortgage Technology

100%
8 Ratings

In-Person Training

Showpad Content

N/A
0 Ratings
8.0

Velocify by ICE Mortgage Technology

80%
1 Rating

Implementation Rating

Showpad Content

N/A
0 Ratings
8.0

Velocify by ICE Mortgage Technology

80%
2 Ratings

Product Scalability

Showpad Content

N/A
0 Ratings
10.0

Velocify by ICE Mortgage Technology

100%
1 Rating

Likelihood to Recommend

Showpad Content

Any person who is interested in understanding the level of engagement from a client needs Showpad. It is a must-have software if you have people within your organization that are customer-facing. If your role is primarily communicating with employees within your own organization, then this software might not be as useful to you. For those in sales, account management, or who needs to know if your recipient has seen your emails/content, this is a useful tool.
Vincent Hsiao | TrustRadius Reviewer

Velocify by ICE Mortgage Technology

Small businesses who do not need complex reporting and analytics would fit well into the Velocify model. There needs to be specific segments that appeal to this type of CRM, and the best feature is within an added layer--dialer. The ability to turn things around and contact your leads immediately was very beneficial to us, and could prove to be a boon for a small to midsize business.
Tim Gossett | TrustRadius Reviewer

Pros

Showpad Content

  • User-Friendly. The ability to easily customize to fit your needs
  • Delivering content easily and quickly, reducing cost for print, and out of date information
  • Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
  • Offline Use. The ability to be able to view content offline
Demelza Hillary | TrustRadius Reviewer

Velocify by ICE Mortgage Technology

  • The prioritized queue allows for management to set contact standards and hold users accountable. It removes all the guess work out of what lead to call next.
  • The Dial IQ feature is fantastic for powering through calls and maximizing speed to contact.
  • The Shotgun lead distribution puts the lead into the hand of the user that is ready and available to call that lead immediately. No handing off a lead to an originator and hoping they call. This feature allows for the system to notify multiple users simultaneously and first user to press 1 wins the lead. Talk about creating a competitive sales environment!
Sara Razmus | TrustRadius Reviewer

Cons

Showpad Content

  • Version control is an issue. Would be nice to go back to previous versions of a file.
  • The in-app viewing experience feels a little rigid. Prefer to download the files before viewing.
  • The main landing page is a little more cluttered than I would like.
Anonymous | TrustRadius Reviewer

Velocify by ICE Mortgage Technology

  • Velocify would be well served to create a more robust email drip campaign platform.
  • Velocify could revamp their dashboards and prioritized views our individuals work out of daily. It's rather overwhelming when working with a lot of leads. Adding interactive graphics - calendars, easy to view alerts, etc would be great. (Big Purple Dot does this well)
Kristi Brannon | TrustRadius Reviewer

Pricing Details

Showpad Content

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$35 Per user per month (billed annually)

Showpad Content Editions & Modules

Edition
Essential$351
Plus$451
  1. Per user per month (billed annually)
Additional Pricing Details
There is also an Ultimate package available. Pricing for Ultimate is available by custom quote only. Please contact Showpad for Ultimate pricing.

Velocify by ICE Mortgage Technology

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Velocify by ICE Mortgage Technology Editions & Modules

Additional Pricing Details

Likelihood to Renew

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 5.1
Based on 5 answers
I am sure that we as a company are likely to continue using Velocify. I am not involved in the selection process, but I have not heard any negative feedback and switching programs would more than likely be too much work
Anonymous | TrustRadius Reviewer

Usability

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 10.0
Based on 1 answer
Users can gain a very good understanding of the system quickly. The administrator can use terms that are familiar to their company when setting the system up. Most new administrators error to the side of complexity when setting up the system. With Velocify less is more.
Jay Dunsing | TrustRadius Reviewer

Reliability and Availability

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 10.0
Based on 2 answers
The system is always up!!
Jay Dunsing | TrustRadius Reviewer

Performance

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 10.0
Based on 2 answers
If the system is set up correctly it will be a game changer for your organization.
Jay Dunsing | TrustRadius Reviewer

Support Rating

Showpad Content

Showpad Content 7.7
Based on 6 answers
I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.
Renaud Renvoye | TrustRadius Reviewer

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 10.0
Based on 8 answers
While I didn't speak with the Support team often, they seemed very accepting and reliable. My favorite was the company emails that we would receive whenever something wasn't working correctly so that we would know that it's being worked on, providing a bit of relief to the other employees that were having trouble.
Anonymous | TrustRadius Reviewer

In-Person Training

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 8.0
Based on 1 answer
The in-person training if you will is done via GoToMeeting or some other service. I have been told that the moderator goes way too in-depth and too fast.
Jay Dunsing | TrustRadius Reviewer

Online Training

Showpad Content

No answers on this topic

Velocify by ICE Mortgage Technology

Velocify offers online training via videos and written descriptions of implementation procedures.
Jay Dunsing | TrustRadius Reviewer

Implementation Rating

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 8.0
Based on 2 answers
If you plan to have more than 20 users on Velocify you should outsource implementation to someone that knows how the system can best be implemented for your business/process flows. If you have fewer proposed users try to use one of the canned levels.
Jay Dunsing | TrustRadius Reviewer

Alternatives Considered

Showpad Content

The only option our company used was cloud-based file-sharing services (Box, Dropbox, etc) and emails like Outlook or Gmail. Both options make it hard for version control and for ease of navigation. Generally, end-users had an easier time finding content on Showpad.
Anonymous | TrustRadius Reviewer

Velocify by ICE Mortgage Technology

Before we went with Velocify, we had Salesforce and Hobson's EMT Connect. Both of these systems were rather expensive and didn't give us exactly what we needed for lead conversion as well as the customization we desired. However, I feel that some of the reasons we went with Velocify were not exactly truthful as we found out during the implementation process or much later that there were things they said that they could do that once we started getting into the weeds with it they weren't able to execute. From a lead conversion and speed to lead standpoint, this is a good product. From a reporting and lifecycle management standpoint, this is a very poor product compared to the other two
Tim Gossett | TrustRadius Reviewer

Scalability

Showpad Content

No score
No answers yet
No answers on this topic

Velocify by ICE Mortgage Technology

Velocify by ICE Mortgage Technology 10.0
Based on 1 answer
The system is fully scaleable both vertically and horizontally across the enterprise.
Jay Dunsing | TrustRadius Reviewer

Return on Investment

Showpad Content

  • We are not limited by what physical catalogs and literature we get - we can send out any piece of literature to a customer.
  • All of our content is centralized in one place.
  • Our marketing department has the ability to view what content is shared the most and viewed the most, so they can focus on those items.
  • Gives our sales reps visibility into what our customers are looking at.
Amy Lintern | TrustRadius Reviewer

Velocify by ICE Mortgage Technology

  • Faster lead conversion lead us to higher potential for "first school wins" philosophy.
  • Negative return on time spent maintaining Velocify. Because manual reporting was needed and much had to be done outside of the system, there was a monetary loss of time because of this.
  • Predictability was near impossible for us, and the fact that we had to purchase an email automation system because Velocify did not do anything we needed was a negative ROI for our business.
Tim Gossett | TrustRadius Reviewer

Screenshots

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