Sitejabber vs. SmileBack
Sitejabber vs. SmileBack
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sitejabber | N/A | Sitejabber aims to bridge the gap between consumers and businesses by offering an open platform for consumers to share their voice, research and discover trustworthy brands and resources online. It help businesses to grow and scale through a suite of review collection and management tools by leveraging social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost their online presence. | N/A | |
SmileBack | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
Sitejabber | SmileBack | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Sitejabber | SmileBack | |
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Top Pros | ||
Top Cons |
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Sitejabber | SmileBack | |
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Small Businesses | Growave Score 9.4 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
Enterprises | PowerReviews Score 8.0 out of 10 | PowerReviews Score 8.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sitejabber | SmileBack | |
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Likelihood to Recommend | 9.2 (4 ratings) | 6.0 (20 ratings) |
Usability | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.3 (7 ratings) |
Sitejabber | SmileBack | |
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Likelihood to Recommend | Sitejabber | ConnectWise |
Pros | Sitejabber | ConnectWise |
Cons | Sitejabber | ConnectWise |
Usability | Sitejabber No answers on this topic | ConnectWise |
Support Rating | Sitejabber No answers on this topic | ConnectWise |
Alternatives Considered | Sitejabber | ConnectWise |
Return on Investment | Sitejabber | ConnectWise |
ScreenShots | SmileBack Screenshots |