Small Improvements vs. Workhuman

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

Good experience: Great for showing appreciation for someone's work. It really showcases dedication, and it can be a great 'public' profile to other team members if they ever wonder who are they working with. Bad experience: It can potentially be used as a not-so-truthful tool. People can mock good grades for each other just because of good personal relationship, but there are ways to check that too.

Incentivized

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
• Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
• Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects

Incentivized

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

• Globoforce’s user interface was a bit dated - having a sleeker user interface will make it more adopted by many managers
• Globoforce sometimes only worked in specific internet browsers for me - not sure if this is the case for others in other organizations
• Globoforce didn’t fill the entire internet browser screen when I used it, making it occasionally difficult to read

Incentivized

Workhuman is easier to navigate and use, all times that I need to use in desktop version was great and five start for that! the app mobile version is excellent to use too, however I have a challenge, here in my company we need to use a VPN to connect and all times I need to reconnect and recently I can't connect and need to go over desktop version to use my gift cards, before I was able to make that in the store, now I need to create the gift card before to go to the mall/store.

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.

Incentivized

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

I have previously used a program that was used specifically for number of year anniversaries. There were very few items available. Users were only able to choose one item from the list. Workhuman lets you get as many things as you want, with the possibility of getting bigger or more expensive items by paying the balance.

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized

• I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
• It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.

Incentivized