Small Improvements vs. Workhuman

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

Besides rewards management, Workhuman is also useful in managing employee relations. Managers have a written log of thankyou notes, which can be presented as evidence in cases of grievances. The tool has a good list of vendors for employees to choose a variety of gift cards. It is easy to run reports. The interface is not very user friendly and employees need to refer to their training notes to navigate through the system

Incentivized

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
• Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
• Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects

Incentivized

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

• Their customer support could be improved.

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.

Incentivized

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

I think this is a comparable recognition platform.

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized

• Globoforce helped me provide a faster way to send a meaningful thank you note to my colleagues via email as opposed to mailing it and expensing the shipping for each note

Incentivized