What users are saying about
Top Rated
642 Ratings
5 Ratings
Top Rated
642 Ratings
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Score 8.3 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

    Project Management

    8.1

    Smartsheet

    81%

    Teamleader

    Feature Set Not Supported
    N/A
    Smartsheet ranks higher in 14/14 features

    Task Management

    8.4
    84%
    118 Ratings
    N/A
    0 Ratings

    Resource Management

    7.8
    78%
    101 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.6
    86%
    101 Ratings
    N/A
    0 Ratings

    Scheduling

    8.6
    86%
    103 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.7
    77%
    92 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.5
    85%
    114 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.6
    76%
    74 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.8
    78%
    71 Ratings
    N/A
    0 Ratings

    Document Management

    7.7
    77%
    93 Ratings
    N/A
    0 Ratings

    Email integration

    8.2
    82%
    92 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.6
    76%
    88 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    8.2
    82%
    57 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.6
    86%
    61 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    8.1
    81%
    67 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    8.5

    Smartsheet

    85%

    Teamleader

    Feature Set Not Supported
    N/A
    Smartsheet ranks higher in 4/4 features

    Quotes/estimates

    8.2
    82%
    38 Ratings
    N/A
    0 Ratings

    Invoicing

    8.7
    87%
    30 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.1
    81%
    53 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    9.0
    90%
    28 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Smartsheet

    Feature Set Not Supported
    N/A
    8.6

    Teamleader

    86%
    Teamleader ranks higher in 5/5 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Workflow management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Quote & order management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Customer Service & Support

    Smartsheet

    Feature Set Not Supported
    N/A
    8.3

    Teamleader

    83%
    Teamleader ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call center management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Marketing Automation

    Smartsheet

    Feature Set Not Supported
    N/A
    10.0

    Teamleader

    100%
    Teamleader ranks higher in 1/1 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    CRM Project Management

    Smartsheet

    Feature Set Not Supported
    N/A
    9.0

    Teamleader

    90%
    Teamleader ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Customization

    Smartsheet

    Feature Set Not Supported
    N/A
    6.5

    Teamleader

    65%
    Teamleader ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Custom objects

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Security

    Smartsheet

    Feature Set Not Supported
    N/A
    9.0

    Teamleader

    90%
    Teamleader ranks higher in 1/1 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integrations with 3rd-party Software

    Smartsheet

    Feature Set Not Supported
    N/A
    6.0

    Teamleader

    60%
    Teamleader ranks higher in 1/1 features

    Compensation management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Platform

    Smartsheet

    Feature Set Not Supported
    N/A
    10.0

    Teamleader

    100%
    Teamleader ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Smartsheet is rated higher in 1 area: Usability
    • Teamleader is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.1

    Smartsheet

    81%
    139 Ratings
    10.0

    Teamleader

    100%
    2 Ratings

    Likelihood to Renew

    10.0

    Smartsheet

    100%
    24 Ratings

    Teamleader

    N/A
    0 Ratings

    Usability

    8.6

    Smartsheet

    86%
    12 Ratings
    8.0

    Teamleader

    80%
    1 Rating

    Performance

    10.0

    Smartsheet

    100%
    2 Ratings

    Teamleader

    N/A
    0 Ratings

    Support Rating

    8.1

    Smartsheet

    81%
    90 Ratings
    10.0

    Teamleader

    100%
    1 Rating

    Online Training

    7.0

    Smartsheet

    70%
    1 Rating

    Teamleader

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Smartsheet

    100%
    18 Ratings

    Teamleader

    N/A
    0 Ratings

    Likelihood to Recommend

    Smartsheet

    There were new vendors who needed to submit their documents by the sales department for legal and Risk department for reviewing and checking the validity of the documents, The way of escalation and attaching the documents and the vendor's data was well suited to be done through the smart sheet. As the sales use smart sheet tickets for submitting the vendor's details and attaching the documents. Through the Smartsheet automation process, a notification mail was sent to the legal and risk department for reviewing and the tickets were assigned already to the admins for validating . After the admin's review and tick mark on the check box of reviewing in the smart sheet which was customized than when its clicked send automated emails to the supervisors for approval, Then after the supervisor's approval, an automated mail was sent to the sales team for completing approval of the vendor. All of these scenarios and hierarchy did because of Smartsheet.
    Mohamed Emam | TrustRadius Reviewer

    Teamleader

    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Suzanne Glorie | TrustRadius Reviewer

    Pros

    Smartsheet

    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Abigail Selebe | TrustRadius Reviewer

    Teamleader

    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Marisol Tozzi | TrustRadius Reviewer

    Cons

    Smartsheet

    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Anonymous | TrustRadius Reviewer

    Teamleader

    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Suzanne Glorie | TrustRadius Reviewer

    Pricing Details

    Smartsheet

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Smartsheet Editions & Modules

    Edition
    Individual$141
    Business$252
    EnterpriseContact Sales
    PremierContact Sales
    1. per month
    2. Per User / Per Month
    3. none
    Additional Pricing Details

    Teamleader

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    $29.00

    Starting Price

    $59 2 users/month

    Teamleader Editions & Modules

    Edition
    Projects$59.001
    Project Management$59.001
    Support tickets$59.001
    1. 2 users/month
    Additional Pricing Details
    extra user is + $12.00/user/month

    Likelihood to Renew

    Smartsheet

    Smartsheet 10.0
    Based on 24 answers
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Courtney Barringer | TrustRadius Reviewer

    Teamleader

    No score
    No answers yet
    No answers on this topic

    Usability

    Smartsheet

    Smartsheet 8.6
    Based on 12 answers
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Meghan M. Prentiss | TrustRadius Reviewer

    Teamleader

    Teamleader 8.0
    Based on 1 answer
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Marisol Tozzi | TrustRadius Reviewer

    Support Rating

    Smartsheet

    Smartsheet 8.1
    Based on 90 answers
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Jesse Bickel | TrustRadius Reviewer

    Teamleader

    Teamleader 10.0
    Based on 1 answer
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Marisol Tozzi | TrustRadius Reviewer

    Implementation Rating

    Smartsheet

    Smartsheet 10.0
    Based on 18 answers
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Stephanie Carpenter | TrustRadius Reviewer

    Teamleader

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Smartsheet

    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Anonymous | TrustRadius Reviewer

    Teamleader

    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Suzanne Glorie | TrustRadius Reviewer

    Return on Investment

    Smartsheet

    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Anonymous | TrustRadius Reviewer

    Teamleader

    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Suzanne Glorie | TrustRadius Reviewer

    Screenshots

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