SmartSuite vs. WorkOtter PPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 9.3 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
WorkOtter PPM
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
WorkOtter is presented by the vendor as a simple, flexible, and scalable project portfolio management (PPM) solution for IT, Engineering, and Professional Service PMOs. The software manages the lifecycle of work from ideas through project planning, control, lessons learned, and close. Projects can then be rolled up to Programs (multi project efforts) or Portfolios (Roadmaps with What If Scenarios). All features were designed to support Project Teams with simplicity and usability in mind.…
$10
per user per month
Pricing
SmartSuiteWorkOtter PPM
Editions & Modules
No answers on this topic
Time/Status
$10
per user per month
Team
$20
per user, per month
Manager
$35
per user, per month
Offerings
Pricing Offerings
SmartSuiteWorkOtter PPM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTime/Status Tier is BEST FOR: Contractors, Consultants, Limited Team Members FUNCTIONALITY AVAILABLE:Timesheets, Adjust Estimate To Complete, Create Notes for PM and Team Members Team Tier is BEST FOR: Customers, Suppliers, Contractors, Consultants, Team Members FUNCTIONALITY INCLUDES TIME/STATUS PLUS: My Home Dashboards, Support Log Updates, Issue Updates, Changes, Timesheet & Expenses, Risks, Action Items Limited, Reporting, E-Mail Updates, Chat & Collaboration Manager Tier is BEST FOR: Project Managers, Program Managers, Executives, PMO Department Managers, Administrators FUNCTIONALITY INCLUDES TEAM PLUS: Project Management, Microsoft Project -Way Sync, Dashboard Reporting, Program Management, Resource Management, Portfolio Management, Workflow Management, Estimating and Templates
More Pricing Information
Community Pulse
SmartSuiteWorkOtter PPM
Top Pros
Top Cons
Features
SmartSuiteWorkOtter PPM
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
9.2
19 Ratings
19% above category average
WorkOtter PPM
9.9
2 Ratings
26% above category average
Task Management9.319 Ratings10.01 Ratings
Resource Management9.218 Ratings10.02 Ratings
Gantt Charts9.215 Ratings10.02 Ratings
Scheduling9.117 Ratings10.02 Ratings
Workflow Automation9.218 Ratings10.01 Ratings
Team Collaboration9.319 Ratings9.01 Ratings
Support for Agile Methodology9.219 Ratings10.01 Ratings
Document Management9.218 Ratings00 Ratings
Email integration9.218 Ratings00 Ratings
Mobile Access9.118 Ratings00 Ratings
Timesheet Tracking9.315 Ratings10.01 Ratings
Change request and Case Management9.117 Ratings10.01 Ratings
Budget and Expense Management9.316 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
9.3
16 Ratings
20% above category average
WorkOtter PPM
-
Ratings
Quotes/estimates9.315 Ratings00 Ratings
Project & financial reporting9.215 Ratings00 Ratings
Integration with accounting software9.310 Ratings00 Ratings
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SmartSuiteWorkOtter PPM
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
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Score 9.0 out of 10
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Kanban Tool
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
SmartSuiteWorkOtter PPM
Likelihood to Recommend
9.2
(19 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SmartSuiteWorkOtter PPM
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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WorkOtter
I know it works well for IT but not sure how it would work for construction. I think construction has a different set of needs.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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WorkOtter
  • Users find it easy to use which is important if you have a large number of users who don't have time for a lot of training or when new hires come on-board.
  • WorkOtter has a lot of advanced features that we don't use but when we do need one, it is nice to know the feature is waiting for us. We have used several of these features for special projects.
  • It does a good job with resource management.
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Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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WorkOtter
  • Nothing significant. Maybe could be faster at times but I'm not sure if that is our own internet connection.
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Likelihood to Renew
SmartSuite
I have a great expereance
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WorkOtter
No answers on this topic
Usability
SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
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WorkOtter
No answers on this topic
Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
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WorkOtter
No answers on this topic
Implementation Rating
SmartSuite
That's easy. Just try
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WorkOtter
No answers on this topic
Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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WorkOtter
No answers on this topic
Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
WorkOtter
  • I think it has really helped us make sure we are using resources effectively but I think it is hard to prove. Although we don't have hard ROI numbers, I believe the general feeling is that you really need a good PPM tool or will waste a lot of time and money.
  • It helps with communication since we have a standard process.
Read full review
ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

WorkOtter PPM Screenshots

Screenshot of Dashboard viewScreenshot of WorkOtter MyWork viewScreenshot of Dashboard OverviewScreenshot of Resource Usage for People, Tasks, Time, BudgetScreenshot of Over/Under resource allocation viewScreenshot of Project Management Workflow - Customizable