Accelo at-a-glance

Accelo was used to consolidate sales data entry in my previous position at a former company. Accelo eliminated a tremendous amount of …
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Accelo Review

We use this as our CRM tool for my company. It is being used by both the Sales and Marketing department. It was supposed to allow both …
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Projects (Per Month on Annual Contract)


per user

Sales (Per Month on Annual Contract)


per user

Retainers (Per Month on Annual Contract)


per user

Entry-level set up fee?

  • Setup fee optional
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Accelo?

Accelo is built for Service Businesses. A professional services business system designed to make it easy to manage all client work, from prospect to payment, and everything in between. Accelo lets users run their entire business in the cloud. It is presented as a Service Operations Automation software that allows users to connect all the moving parts of a business in one cloud-based platform.

Accelo has features like automatic email capture, automated time sheets, custom reporting, and intelligent business processes that alert users if things are going off track, and it can forecast the future to monitor revenue growth.

Accelo Features

  • Supported: Utilization Dashboard
  • Supported: Profitability Dashboard
  • Supported: Client portal
  • Supported: Collaborative Inbox

Accelo Screenshots

Project ScheduleProject OverviewCreate a TaskProjects DashboardTeam SchedulingProject Invoices

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Accelo Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish


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Frequently Asked Questions

What is Accelo's best feature?

Reviewers rate Support Rating highest, with a score of 7.4.

Who uses Accelo?

The most common users of Accelo are from Small Businesses and the Marketing & Advertising industry.


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Companies can't remove reviews or game the system. Here's why
Charles Fashana, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • This was/is a major investment for our company. Despite the consolidation of systems, it was an increase in cost. But we determined that this was the tool to help us grow. We were going to grow into Accelo. We are confident this will take us where we want to go.
  • Apart from the fairly hefty per user monthly cost, there will be a significant investment of team time required to lead the internal implementation and ongoing evolution of how the system gets best utilized.
  • We now can see true profitability across clients and projects based on internal costs and billings. This is helping us become more efficient but also plan for future project growth.
  • We determined to get the full value and power of the tool, we needed to go with the full ServOps Premium tier—which runs $69/user/month. If your agency or company covers multiple competencies, you'll want the full package in order to best leverage it. We felt it wouldn't make sense to take a lesser tier and forgo critical functionality.
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Save Money on Lost Time. You won't go over your client retainers in any given month if you use Accelo properly. This ultimately saves your company time and money.
  • Lost or Broken Communications. They need to get it together with their email system, aka "request inboxes" ... There are too many lost or broken emails for them to be trustworthy with this. My suggestion is to make sure you know everyone you communicate with (including outside sources like Google or other companies) and set them up in Accelo, then send test emails. Also, when in doubt, use your Outlook or other primary sourced email when you want to make sure an email goes through with all appropriate files.
April 03, 2018

Accelo Review

Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.