TrustRadius out productWe use AgoraPulse to monitor any comments or updates on our clients' social platforms.,Ease of use. Dashboard is very user friendly. Layout is very simple clean and modern.,Send to client for approval option.,9,4,Definitely increased efficiency. Less time spent monitoring platforms. Cleaner and more professional approach.,Hootsuite Pro,8Saves a lot of timeAgoraPulse is used by our social media editorial team which is about 5 people that also belong to the editorial team of our print and digital magazines. We use AgoraPulse mainly for monitoring and moderating comments and shares.,Monitoring new comments. This is almost perfection. On Facebook it is very hard to moderate comments – if you have a lot. The Facebook GUI is just too confusing and not clear. Evaluation of social media activities. This is very clear and beautifully done. Great! Working as a group. It is totally easy to add new users and work together. Everything is very transparent and easy to follow.,It is not possible to mention Facebook users and pages. That is because Facebook does not provide the API needed – AgoraPulse is not to blame for that.,9,It saves about 70% of the time you need to moderate comments on Facebook and monitor social media interactions.,Hootsuite FreeEfficient customer service and Increased lead conversion. Thanks.It is used by customer service to respond customer questions and comments.,Simplicity because responding to many questions of many levels is a complex task. Well Organized. Everything is easy to find that saves us time. Fast website speed because we dont have time to lose nor our clients.,We experienced some technical difficulties loading some questions to the dashboard. Many messages from one same person are categorized as different questions but they should be part of the same conversation. It should be even easier to mark the questions addressed as reviewed. Selecting the small flag is sometimes a bit too time consuming.,7,Lead conversion Employee efficiency Better customer service,Saved my life with their reporting feature, strongly recommendedWe are a digital agency and use Agorapulse to manage our clients' Facebook pages. Community managers are the ones using this tool the most, and specifically rely on it for the notifications, organizing some games or some contests. They also use it to create special apps (like the best fans application for instance), and the most important part is the reporting.,Reporting (saves a huge amount of time) Scheduling Notifications process,Data management Duplication Diversity of turnkey applications,8,Saving time (a lot) Formatting reports Lead conversion for some campaigns,Woobox,3,9Agorapulse - best quiz appWe are using AgoraPulse to engage a wider audience for both charity fundraising and awareness, mainly using the quiz app, although there are many more apps we aim to use in the future. The quiz app is simple to construct and add to your networks and looks great. It works on mobile devices which is key for us, and has all the attributes you could want in terms of social sharing.,Social sharing Ease of use Looks great,Perhaps a broader range of apps, but there are lots!,9,Positive,Woobox,7AgoraPulse is an excellent Facebook marketing & CRM tool!AgoraPulse is easy to use tool. Excellent reporting , which provides our customers with in-depth understanding of social networks. Fast and easy to built applications! You can run your promotional sweepstakes or photo contest literally in minutes. Great support as well! I strongly recommend this tool when it comes to Facebook page management!,Easy to use Great applications Excellent support team,It is already quite well developed.,10,AgoraPulse, through its excellent applications, has brought my clients thousand of lead fans, who actually stay engaged with their fun pages.,,10Longue vie à Agorapulse ! [Long Live Agorapulse!]Agorapulse est une plateforme complète et très utile pour gérer au quotidien une page fan [Agorapulse is a complete and very useful platform to manage daily fan page] Elle est ergonomique et facile d'utilisation. En quelques clics, les applications sont configurées et tout se fait en interne ! Pas besoin d'avoir de connaissances techniques poussées. [It is ergonomic and easy to use. With a few clicks, applications are configured and everything is done in-house! Not need to have extensive technical knowledge.] Les données de la page sont très pertinentes pour notre base CRM. [The page data are very relevant to our CRM database.],Il faudrait une automatisation des flux de la plateforme vers la database [There should be a workflow automation platform to the database] L'intégration de Twitter serait un plus pour la gestion des réseaux sociaux [The Twitter integration is a plus for the management of social networks],Plus de fans qualifiés [More skilled fans] Meilleure connaissance des clients-fans [Better knowledge of customer-fans],10,9reviewGreat help to build our FB strategy.,Easy Complete Nice,Fan info could be more complete,8,Strategy improvement,,6AgoraPulse Makes Social Marketing EasierEasy to Use Lots of Variety in Options Excellent Customer Service,More flexibility in the Instant Win app to provide different products. Better age restriction filtering,Better customer engagement Fun and enticing options for contests Increased efficiency,9,9Easy for noobies, pro for professionalsEasy-to-use and intuitive Awesome and timely customer service for support,Usability on the apps, user-friendliness: remove unnecessary steps for the participant which, especially in the Voting app, are distracting.,A big difference in new fan acquisition and fan engagement,7,8A versatile, well-priced social media appCustomer Service is not lip service. I was usually able to get a quick answer to question or issues from a real person who was very knowledgeable of the product. The user interface is great/easy for the way I think. Checking in on my sweepstakes is easy.,Using the search function to find an answer to a question about the product has never landed me an appropriate answer. Luckily, customer service responds quickly.,It's a relatively new addition for us - but already we are seeing more engagement with our customers - which is really what we hoped to gain from this.,8,8
342 Ratings
Score 8.5 out of 101
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Agorapulse Reviews

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342 Ratings
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Score 8.5 out of 101

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June 15, 2015

Saves a lot of time

Score 9 out of 10
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Likelihood to Recommend

It's very appropriate for almost everything, especially companies with a lot of traffic. If it is a page that is run during freetime without any profit, it maybe too expensive.
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Score 8 out of 10
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I would recommend it only to co workers with sufficient campaings in process so that it can cover the cost of the tool they chose to use. Other than the budget, it will also really depend on the number of pages the person I make a recommendation to has to manage. Other than these two points, it matters to know if they are in need for monthly / weekly reportings or not.
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September 11, 2014

Agorapulse - best quiz app

Score 9 out of 10
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How many of the apps will you use? We are using just one but see the potential in all of them making the AgoraPulse package a great value.
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Score 9 out of 10
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Les applications de jeux concours sont leur points forts tant au niveau de la configuration que pour l'analyse des données. [Applications contests are their strengths both in the configuration for the data analysis.]
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Score 8 out of 10
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I think the wide range of stats the product offers is a definite strong point that a colleague might search and want to find, since there are several service providers offering competition apps for FB, but they are not often that intuitive and especially lack the extra value. Also the price is just for the service.
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Score 8 out of 10
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Customer service is important especially if you are not familiar with using apps. When looking at reviews key in on customer service if you think you'll need extra support.
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Feature Scorecard Summary

Boolean keyword searches (97)
Filtering out noise/spam (93)
Sentiment analysis (1)
Broad channel coverage (3)
Content planning and scheduling (145)
Audience targeting (108)
Content optimization (1)
Workflow management (128)
Automated routing and prioritization (1)
Customer interaction histories (137)
Bulk actions (123)
Lead generation (82)
Content marketing (1)
Paid media management (1)
Campaigns and promotions (86)
Twitter (136)
Facebook (152)
LinkedIn (22)
Instagram (143)
Campaign success analytics (125)
Real-time tracking (128)
Competitor analysis (106)
Role-based user permissions & privileges (138)
Mobile access (128)

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

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Agorapulse Integrations

Agorapulse Competitors


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese