Agorapulse Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
425 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (126-150 of 281)

Anonymous | TrustRadius Reviewer
November 12, 2018

Perfect if you're looking for a cost-effective tool that gets fundamental things done quickly

Score 7 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Reporting system has confused me so far that I've wasted double time reporting. Because Agora hasn't given me correct insights, I've spent time, then switched to Facebook or Instagram to get the correct data, meaning I've already spent double time.
Read this authenticated review
Anonymous | TrustRadius Reviewer
November 29, 2018

AgoraPulse Experience

Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • The generated Microsoft Powerpoint reports are easier when we report to our supervisors.
  • It saves us time.
  • Our social media engagement has increased.
Read this authenticated review
Eloise Saddi | TrustRadius Reviewer
June 06, 2018

AgoraPulse - Must have for any business!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We utilise Agora to assist with Social Monthly reporting. Agora provides an easy snapshot of the stats that make it extremely simple to pull together top level stats for our executives.
  • The competitor analysis has also been extremely useful in determine how we benchmark based on our competitors.
Read Eloise Saddi's full review
Aniket Thakkar | TrustRadius Reviewer
March 23, 2018

Imagine all social engagement landing in a tidy Inbox

Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Has reduced the effort to manage social channels a lot
  • The training required to onboard a new service manager has been cut by a third
  • Is very affordable for the feature-set it offers. Costs $50 lesser than the previous tool we were using, which had about 60% of features as offerings
Read Aniket Thakkar's full review

Feature Scorecard Summary

Boolean keyword searches (124)
7.9
Filtering out noise/spam (125)
7.6
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (195)
9.2
Audience targeting (137)
7.5
Content optimization (2)
7.3
Workflow management (169)
8.5
Automated routing and prioritization (8)
7.8
Customer interaction histories (180)
8.4
Bulk actions (165)
8.0
Lead generation (97)
6.9
Content marketing (2)
9.1
Paid media management (2)
8.2
Campaigns and promotions (106)
7.0
Twitter (184)
8.8
Facebook (203)
9.1
LinkedIn (63)
9.2
Google+ (1)
9.1
Instagram (193)
8.0
Pinterest (1)
9.1
YouTube (5)
6.8
Campaign success analytics (165)
8.2
Real-time tracking (165)
7.9
Competitor analysis (135)
7.7
Role-based user permissions & privileges (182)
8.6
Mobile access (173)
7.5

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through your inbox a breeze.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, direct image and video publishing, tagging public usernames, adding locations to single feed posts, and more.

Add-on options include external shared calendars to easily get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Has featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Has featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureShared content calendar (for external client approval)

Agorapulse Screenshots

Agorapulse Integrations

Agorapulse Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish