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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(226-250 of 325)
Companies can't remove reviews or game the system. Here's why
Fred ALPI | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use AgoraPulse for the purpose of community management for a rock band. AgoraPulse helps to organize it well, to save a lot of precious time, and to monitor the posts in real time, as well as give a global vision of presence on social networks. I am an independent, so I'm the only user in the company.
Rayna Jhaveri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're currently trying out AgoraPulse as a way to manage ad comments, page post comments, private messages and replies to our very active social media channels. Keeping track of ad comments in particular was proving to be very challenging through Facebook's native interface and we needed a more integrated solution.
July 26, 2016

Great Tool

Mike Yeatts | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a small nonprofit with 10 full time staff. Each of our staff members are responsible for utilizing AgoraPulse for their departments. What's great is that we have one person who can coordinate and assign staff to respond to social media comments. We have a small staff so this solution, allows us to manage all of our social media channels in one location. It provides us the ability for greater efficiencies.
Khizra Asad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using AgoraPulse for my clients and since I manage their marketing, that is the only department which uses the platform. I was frantically hunting for a social media automating app/suite which would reduce my burden of managing the scheduling of social media. Needless to say, from the many (many many many) softwares and webpages I browsed, I found AgoraPulse to top them all. It offers a renewable trial period (a marketer cannot assess the viability of a program in only 14 days - so I needed more days). It has Twitter, Instagram, LinkedIn and Facebook in a single stream which is very useful for me as I am a person who prefers a visual representation of the mountains of text: AgoraPulse downs everything in a very aesthetic looking table which is super easy to use. AP is also the most user-friendly option and its full version is much cheaper than the others as well. I think I will definitely recommend AP to my colleagues and will continue to use it. Thank you AP. You have freed MUCH of my time!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Agorapulse to monitor social media activity, reports, and publishing content from multiple users. It has been extremely helpful in streamlining our process--from vetting content from different departments, scheduling posts, monitoring activity, responding to fans, and monitoring social analytics. Though the publishing features can be a tad bit more robust, the value for what you get is astounding.
Bronwyn Cook | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I use AgoraPulse mainly for publishing and social analytics, however there are quite a few more features to be explored within the tool! It's great for managing multiple social profiles and gives me all the data I need in one place - a great time saver!
June 20, 2016

Great Social Tool

Victoria Farrell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is being used primarily by me in managing my company's 5+ social platforms. It allows me to manage multiple accounts and cross-post easily between them. Additionally, it prevents the time-consuming hassle of manually scheduling repeat posts on other platforms.
Katie Schulze | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This is one level above Sprout. It has customizable competitive analysis, it has a nice calendar view for shuffling posts to new days and reports are ALREADY in PowerPoint form. We manage 25 profiles and we need very specific reports. Agora Pulse is right for us!
Andrés Cajiao | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is being used by community managers and social media managers in my organization to serve my customers. It helps us publish, program, monitor, respond and present social media reports from all of our customers' social media profiles. It is right now our number one platform and is a critical part of our day to day job.
Ernesto Cajja-Maguiña Schneider | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is used in the management of the social platforms of the record label I run and of the bands we manage. This means using over twelve different programs with four different teams. AgoraPulse has helped us to organize our work, centralize editorial and media content review, collaborating with other teams. It also gave us quick solid analytic reports to began to shape our posting, content and segmentation strategies.
Adam Baker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use AgoraPlus to boost our social media interaction and growth through their management platform that allows you to connect multiple networks, analyse your social media and create competitions which have advanced features which prove to be beneficial to our campaigns.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are switching from Hootsuite to AgoraPulse. The dashboard is more user friendly and clear to use, it's very easy to engage with followers and potential clients who comment on our posts across all social media channel. What a find! Thank you!
Nicole Swartwout | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this product to connect with existing customers and new customers online. AgoraPulse has easy to use features that encompass all major social media profiles, not just Twitter like others. I am also pleased that there is a mobile app available. The reporting is also beautiful! This is really handy when you have teams to set goals for or investing partners who want to see those positive inclines and customer touches.
April 21, 2016

AgoraPulse

Matt Coonan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We have just completed a trial with Agorapulse (along with trialling a couple of competitors) and found it to be a very solid platform. As an organisation that relies on providing fast and accurate customer engagement, it has helped us to become more efficient and streamlined our processes. Its integration with Instagram is very handy too.
Dane Vincent | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is being used by our two marketing departments with information technology offering support and installation. Presently our method of handling social media isn't really a method. We post a couple of advertisements, maybe some imagery from our courses. We need a tool that will allow us to segment our social media better than the in-house Facebook analytical data. AgoraPulse will allow us a broad overview of where we are coming up short and from all appearances help make sure we don't have places where we are weak.
Pili Mejia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I have an agency of marketing services and I take care of my clients' social media services such as Community Manager. I am a entrepreneur in technology. I found AgoraPulse and it helped my company reduce time and efforts to generate useful data and to manage multiple conversations with my customers' clients. I am solving a problem I had for many years with a software that has value for money. I can generate useful insights to create more complete content for my audiences. I like this software a lot!
Marian Lee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse has introduced me to tools, social media metrics, and analyzing capabilities that I was unaware had existed. It's an absolute marketing essential and critical piece to building my business and brand, and an effective tool to calculate the impact of my company's social media reach. Managing all my sites on one platform saves me a lot of time and I love how I can build my brand continuously while I sleep. The interface is very easy to use with a nice graphic layout, and provides solid reporting material that can be used to provide to higher-ups or potential clients who are interested in partnering with your company or brand. I now have a good understanding of which marketing efforts are building my brand, and now that I discovered AgoraPulse, I feel that I am given an advantage in the social media race with my competitors. It's become something I use on a daily basis and I'm excited to explore every feature that it provides.
February 11, 2016

No Static At All

Richard Burgner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use AgoraPulse to create a brand identity and manage a social media presence. As a small business owner, I'm using it as part of my marketing plan. One important benefit of this product is ease of use. The user interface is clean. I find the using the tools intuitive.
Luca D'Ottavio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use AgoraPulse as an advanced platform to manage our social network accounts, and our clients' accounts. We had been amazed by the easy-to-use system, the multiple options and functionalities, and we are truly enjoying our experience with them. We manage multiple accounts from several large companies in Senegal, so we will transfer the management of these accounts directly into their platform.
Marko Miettinen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Agorapulse is an almost necessary expansion for Facebook!

It gives you access to many features that should be in Facebook right away. You can create contests, giveaways and almost everything you name! Also it gives you detailed analysis of your page. The only negative thing about AgoraPulse is pricing. So check it out yourself since it offers a 14 day free trial!

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